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Windows 7: windows not genuine

15 Jul 2012   #1
wombles

windows 7
 
 
windows not genuine

i had my laptop repaired, its now showing this copy of windows is not genuine, and it was already installed when i bought it......? i think they have wiped mine and installed a trial copy that lasted 3 months. is this legal? as it was 3 months ago i no longer have the receipt, what can i do?


My System SpecsSystem Spec
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15 Jul 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.
Windows Genuine and Activation Issue Posting Instructions

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx
My System SpecsSystem Spec
15 Jul 2012   #3
wombles

windows 7
 
 

Hi followed the link, on my laptop but won't let me submit new thread?
My System SpecsSystem Spec
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15 Jul 2012   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by wombles View Post
Hi followed the link, on my laptop but won't let me submit new thread?
Those are instructions for how to post the information in your own thread...This is your thread, you can post the results here.
My System SpecsSystem Spec
15 Jul 2012   #5
wombles

windows 7
 
 

I'm really not very good on the laptop..... But I have downloaded the MGADiag and have gone to share but don't know who i need to share it with? To get it on to my thread. Can someone help me please! :/ I'm using the iPad but have got the laptop ready to share.
My System SpecsSystem Spec
15 Jul 2012   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

SImply hit the Copy button on the tool, then come back here, and in the reply window, right-click and select Paste.
My System SpecsSystem Spec
15 Jul 2012   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - I missed that you were using an iPad for this.
I have no idea how to transfer data between the two, unless you can save the file to a USB stick (in notepad), and then move the stick to the iPad, and ipload it from there.

Do you have not network capability on the Windows machine that can log in to the site?
My System SpecsSystem Spec
15 Jul 2012   #8
wombles

windows 7
 
 

I can't see that option...,
My System SpecsSystem Spec
15 Jul 2012   #9
wombles

windows 7
 
 

Maybe, shall I try to share it with the seven forums app on the I pad?
My System SpecsSystem Spec
15 Jul 2012   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You can try - I've never had an iPad attached by any means to a Win7 computer - so I have no idea what's involved.
How are you connecting the two?
My System SpecsSystem Spec
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