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Windows 7: Windows Update Removed Windows Installer

15 Jul 2012   #21
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

hxl7,
From post #10:

Quote:
# ************************************************************
# Places CHKDSKLOGS.txt on your DESKTOP
#
# Results of running chkdsk (check disk) are in ChkDskLogs.txt
# ************************************************************



My System SpecsSystem Spec
.

15 Jul 2012   #22
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Bill,
Have we been all talking around each other?

Your specs reference one machine.
Your original post references another machine.

Have you been running the programs, etc on your machine or the Vista machine?
My System SpecsSystem Spec
15 Jul 2012   #23
hxl7

win 7 64 ultimate
 
 

I have been running the tests on the Vista (problem) machine.

My NTUSER.DAT is in C:\USERS\(username)\
My System SpecsSystem Spec
.


15 Jul 2012   #24
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

We may be in a "catch 22" situation here.

I would like for you to determine your Powershell version.

# To determine your Powershell version:
# Run PowerShell
# enter $host.version
# you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2 0 -1 -1

What version are you showing?
My System SpecsSystem Spec
15 Jul 2012   #25
hxl7

win 7 64 ultimate
 
 

2 0 -1 -1
My System SpecsSystem Spec
15 Jul 2012   #26
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Excellent. Now I'm going to give you a short powershell script to run.

Just run powershell as admin and enter following:
dir "c:\windows\serviceprofiles\networkservice\ntuser.*" -fo:$true -ea silentlycontinue > $env:userprofile\desktop\ntuser.txt


That will put a file called 'ntuser.txt' on your desktop.

you can now enter following command
EXIT

Upload the ntuser.txt

thanks, karl
My System SpecsSystem Spec
15 Jul 2012   #27
hxl7

win 7 64 ultimate
 
 

Directory: C:\windows\serviceprofiles\networkservice


Mode LastWriteTime Length Name
---- ------------- ------ ----
-a--- 7/15/2012 4:38 PM 217088 NTUSER.DAT
-a-h- 11/2/2006 8:28 AM 1024 NTUSER.DAT.LOG
-a-h- 7/15/2012 4:38 PM 262144 ntuser.dat.LOG1
-a-h- 11/2/2006 5:47 AM 0 ntuser.dat.LOG2
-a-hs 2/3/2012 3:56 PM 65536 NTUSER.DAT{2fca40a8-23ac-11e1-bb4b-806e6f6e6963}.TM.blf
-a-hs 2/3/2012 3:56 PM 524288 NTUSER.DAT{2fca40a8-23ac-11e1-bb4b-806e6f6e6963}.TMContainer00000000000000
000001.regtrans-ms
-a-hs 12/13/2011 12:40 PM 524288 NTUSER.DAT{2fca40a8-23ac-11e1-bb4b-806e6f6e6963}.TMContainer00000000000000
000002.regtrans-ms
-a-hs 12/10/2011 7:59 PM 65536 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd253390}.TM.blf
-a-hs 12/10/2011 7:59 PM 524288 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd253390}.TMContainer00000000000000
000001.regtrans-ms
-a-hs 11/2/2006 5:57 AM 524288 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd253390}.TMContainer00000000000000
000002.regtrans-ms
-a-hs 7/15/2012 12:05 PM 65536 NTUSER.DAT{7d6c0128-7c5a-11e1-99e5-806e6f6e6963}.TM.blf
-a-hs 7/15/2012 12:05 PM 524288 NTUSER.DAT{7d6c0128-7c5a-11e1-99e5-806e6f6e6963}.TMContainer00000000000000
000001.regtrans-ms
-a-hs 4/1/2012 6:03 PM 524288 NTUSER.DAT{7d6c0128-7c5a-11e1-99e5-806e6f6e6963}.TMContainer00000000000000
000002.regtrans-ms
-a-hs 4/1/2012 5:29 PM 65536 NTUSER.DAT{80d5d8cf-5777-11e1-ac0f-806e6f6e6963}.TM.blf
-a-hs 4/1/2012 5:29 PM 524288 NTUSER.DAT{80d5d8cf-5777-11e1-ac0f-806e6f6e6963}.TMContainer00000000000000
000001.regtrans-ms
-a-hs 2/14/2012 7:29 PM 524288 NTUSER.DAT{80d5d8cf-5777-11e1-ac0f-806e6f6e6963}.TMContainer00000000000000
000002.regtrans-ms
-a-hs 2/14/2012 5:53 PM 65536 NTUSER.DAT{c22de7ea-4ec1-11e1-bf62-806e6f6e6963}.TM.blf
-a-hs 2/14/2012 5:53 PM 524288 NTUSER.DAT{c22de7ea-4ec1-11e1-bf62-806e6f6e6963}.TMContainer00000000000000
000001.regtrans-ms
-a-hs 2/3/2012 7:22 PM 524288 NTUSER.DAT{c22de7ea-4ec1-11e1-bf62-806e6f6e6963}.TMContainer00000000000000
000002.regtrans-ms
My System SpecsSystem Spec
15 Jul 2012   #28
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

definitely corruption.

I won't even venture a guess as how to fix this corruption.

My only suggestion at this point is to backup all data dear to your heart and to reinstall.

If you decide upon this approach, then let us know before you start on any install or reinstall.

You might want to consider purchasing an OEM Build version of Win 7 and installing that since this will be an install on a machine of yours and for you.
The oem versions are considerably cheaper. I also recommend the Ultimate as there are just little things like multi-languages, the LUSRMGR.MSC which isn't available on normal versions.

karl
My System SpecsSystem Spec
15 Jul 2012   #29
hxl7

win 7 64 ultimate
 
 

Thank you both sincerely and with great appreciation for the time you spent on my problem. I really hate loose ends and unsolved puzzles ... so I wish I knew what could have done this to my system from Windows Update.

As stated above, this is an older laptop computer that I keep just for emergencies and backup.

I reinstalled from scratch less than a year ago (I think) and have run regular updates and virus checks and backed up some files to the computer, but have never used it regularly for any work since the reinstall.

So, it's really mystifying and a little maddening.

It's a Toshiba and came with Toshiba's own version of Vista. I don't like this computer well enough to buy Win7 for it so I'll probably just reinstall the original OS ... and see what happens.

Again, I sincerely appreciate you kindness and helpfulness.

Best wishes to you both,
Bill
My System SpecsSystem Spec
15 Jul 2012   #30
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Clean Reinstall - Factory OEM Windows 7

win 7 / vista procedure is valid. Don't worry about the title. all cases are covered.

May all go well with the fresh install.

karl
My System SpecsSystem Spec
Reply

 Windows Update Removed Windows Installer




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