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Windows 7: Windows Update Removed Windows Installer


15 Jul 2012   #1

win 7 64 ultimate
 
 
Windows Update Removed Windows Installer

Hello ... I just ran update on a Vista Home Premium Service Pack 2 machine that has had NO problems. Following that, I found Windows Installer was no longer listed in Services.

MSIEXEC.EXE is in C:\Windows\System32. It is version 4.5.6002.18005.

I tried to download and install a new copy of the x86 Installer, but the message said that "The update does not apply to your system."

Download: Windows Installer 4.5 - Microsoft Download Center - Download Details

Thank you very much for any help.

Bill

My System SpecsSystem Spec
.

15 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please open an Elevated COmmand Prompt, and run the following commands.

NET START MSISERVER
SC QC MSISERVER

copy and past the results to your reply

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
15 Jul 2012   #3

win 7 64 ultimate
 
 

Thank you so much for replying.

I ran the first command from an elevated prompt from the C:\windows\system32 directory and received the following message:
"System error 3 has occurred"
"The system cannot find the path specified"
My System SpecsSystem Spec
.


15 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - please repeat that, and try the second command as well this time
Please post the output, complete
My System SpecsSystem Spec
15 Jul 2012   #5

win 7 64 ultimate
 
 

1st command
"System error 3 has occurred"
"The system cannot find the path specified"

2nd command
" [SC] QueryServiceConfig2 <delayed autostart flag> FAILED 2: "
" The system cannot find the path specified "
My System SpecsSystem Spec
15 Jul 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You obviously have some serious corruption issues (not to mention being unable to follow instructions).
Please attempt the following - although I have my doubts as to whether the system response will be any better....


Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator - the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post an MGADiag report with details of any error messages encountered.
My System SpecsSystem Spec
15 Jul 2012   #7

win 7 64 ultimate
 
 

Thanks again.

I ran SFC prior to accessing this forum and it did not turn up any problems.

This is really quite a mystery re/what might have happened. This is a fairly new Vista reinstall and has been a backup computer with little use. Several anti-virus programs are used to keep it clean (manually run).

Windows Update really did a number then if there is corruption.

CHKDSK is running now ... I'll be back.

Not sure what you meant re/not following instructions...

Best, Bill
My System SpecsSystem Spec
15 Jul 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
15 Jul 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

In addition to Noel's excellent advice, here is another way of posting the results of running chkdsk:

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************
My System SpecsSystem Spec
15 Jul 2012   #10

MS Windows 7 Ultimate SP1 64-bit
 
 

Sorry.

Failed to include the script!

Script:
# ************************************************************
# Places CHKDSKLOGS.txt on your DESKTOP
#
# Results of running chkdsk (check disk) are in ChkDskLogs.txt
# ************************************************************

$events get-winevent -filterhashtable @{logname='application';id=1001,26212,26214} -verbose:$false -ea:silentlycontinue |
sort-object -property timecreated -desc 
where {($_.providername -ne 'Microsoft-Windows-LoadPerf') -and ($_.providername -ne 'Windows Error Reporting')}

If (
$events -eq $Null) {"No check disk logs exist." OUT-FILE $env:userprofile\desktop\CHKDSKLOGS.TXT} ELSE {
$events SELECT timecreatedidmessage |
format-table -auto -wrap OUT-FILE $env:userprofile\desktop\CHKDSKLOGS.TXT }

EXIT
EXIT

# ************************************************************ 
My System SpecsSystem Spec
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 Windows Update Removed Windows Installer




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