Windows 7: updates won't install after windows update agent updated

Hi,



OK.....running ComboFix unassisted can render your computer completely useless, and perhaps this is what happened. That software is extremely dangerous to play around with if you don't know what you are doing..

You should try a repair install, but depending on how bad your corruptions are, I think you might end up having to do a format + clean install.

Repair Install
Clean Install Windows 7
Clean Reinstall - Factory OEM Windows 7

Regards,
Golden

In your programs I see many Apple items and Coupon Printer. Apple ware sometimes causes Windows 7 issues and I would uninstall the Coupon Printer, it's just a way to track activities. See if temporarily uninstalling the Apple items may help. If a company want you to print a coupon, no special software is needed, it's part of advertising.

You might try a restore point if you have one before the update problem started. System Restore

Otherwise I'm afraid you are in for a reinstall as Golden suggested. Remember to backup your files first.

EDIT: Just an after thought, below my sig is a link to Malware Bytes, download the free one, update and do a full scan.

Golden, I didn't try to run Combofix until after the problem started happening. I realize it wasn't a smart thing to do.

Britton30, I've already tried system restore (couple different dates) and ran malwarebytes. Neither helped. I do print coupons, and you can't print some of them without installing the software. I've been doing it for years on several different machines and never had an issue. No sure about the apple stuff, though. I only use Itunes.

Hi,

No worries, see if the Repair Install will fix the problem.

Regards,
Golden

If it was my computer the things I would do first.
1. Remove that mass of Start Up programs/reboot
2. Remove all anti anything programs except MSE and MAM/reboot
3. Remove all 3rd party service/reboot
4. Remove all tune up programs and miracle fix it programs.reboot
5. Run complete updated scans with MSE and MAM/ reboot
6. Run sfc /scannow 3 times boot after each
7. Remove all unnecessary programs, i.e. Apple
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A Clean install might be quicker and better.
Reminder: After doing a Clean Install if you put all these things back on your computer in the fashion they are now you will end up with the same mess again.

Blabay,

I am in 100% agreement with the advice you received from Noel Patton

You are just beating your head against the wall.

Try first a repair install and this tutorial will show you how.

Repair Install

.... Karl - please get the name right!

I'll try a repair install and let you know what happens. Thanks!

Of course, this won't go smoothly.
I started the repair install as per your instructions using the ISO file. It starts to install and then after a few seconds, i get "windows could not find information about the discs on this computer" and install quits.
When I go into the device manager and look at the two hard drives I have installed, the volume tab is not populated. If I click "populate", I get "volume information for this disk cannot be found". I read on another post to turn virtual disk on, but that didn't help.

blabay,
time for a clean install:
Clean Reinstall - Factory OEM Windows 7