Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: updates won't install after windows update agent updated

21 Jul 2012   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

OK.....running ComboFix unassisted can render your computer completely useless, and perhaps this is what happened. That software is extremely dangerous to play around with if you don't know what you are doing..

You should try a repair install, but depending on how bad your corruptions are, I think you might end up having to do a format + clean install.

Repair Install
Clean Install Windows 7
Clean Reinstall - Factory OEM Windows 7

Regards,
Golden


My System SpecsSystem Spec
.
21 Jul 2012   #12
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

In your programs I see many Apple items and Coupon Printer. Apple ware sometimes causes w7 issues and I would uninstall the Coupon Printer, it's just a way to track activities. See if temporarily uninstalling the Apple items may help. If a company want you to print a coupon, no special software is needed, it's part of advertising.

You might try a restore point if you have one before the update problem started. System Restore

Otherwise I'm afraid you are in for a reinstall as Golden suggested. Remember to backup your files first.

EDIT: Just an after thought, below my sig is a link to Malware Bytes, download the free one, update and do a full scan.
My System SpecsSystem Spec
21 Jul 2012   #13
blabay

Windows 7 Ultimate 32 bit
 
 

Golden, I didn't try to run Combofix until after the problem started happening. I realize it wasn't a smart thing to do.

Britton30, I've already tried system restore (couple different dates) and ran malwarebytes. Neither helped. I do print coupons, and you can't print some of them without installing the software. I've been doing it for years on several different machines and never had an issue. No sure about the apple stuff, though. I only use Itunes.
My System SpecsSystem Spec
.

21 Jul 2012   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

No worries, see if the Repair Install will fix the problem.

Regards,
Golden
My System SpecsSystem Spec
21 Jul 2012   #15
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If it was my computer the things I would do first.
1. Remove that mass of Start Up programs/reboot
2. Remove all anti anything programs except MSE and MAM/reboot
3. Remove all 3rd party service/reboot
4. Remove all tune up programs and miracle fix it programs.reboot
5. Run complete updated scans with MSE and MAM/ reboot
6. Run sfc /scannow 3 times boot after each
7. Remove all unnecessary programs, i.e. Apple
--------------------------------------------------------------------
A Clean install might be quicker and better.
Reminder: After doing a Clean Install if you put all these things back on your computer in the fashion they are now you will end up with the same mess again.
My System SpecsSystem Spec
21 Jul 2012   #16
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Blabay,

I am in 100% agreement with the advice you received from Noel Patton

You are just beating your head against the wall.

Try first a repair install and this tutorial will show you how.

Repair Install
My System SpecsSystem Spec
21 Jul 2012   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

.... Karl - please get the name right!
My System SpecsSystem Spec
21 Jul 2012   #18
blabay

Windows 7 Ultimate 32 bit
 
 

I'll try a repair install and let you know what happens. Thanks!
My System SpecsSystem Spec
22 Jul 2012   #19
blabay

Windows 7 Ultimate 32 bit
 
 

Of course, this won't go smoothly.
I started the repair install as per your instructions using the ISO file. It starts to install and then after a few seconds, i get "windows could not find information about the discs on this computer" and install quits.
When I go into the device manager and look at the two hard drives I have installed, the volume tab is not populated. If I click "populate", I get "volume information for this disk cannot be found". I read on another post to turn virtual disk on, but that didn't help.
My System SpecsSystem Spec
22 Jul 2012   #20
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

blabay,
time for a clean install:
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
Reply

 updates won't install after windows update agent updated




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Update Agent 7.6.7600.320
I turned on my PC just now and found this update installed automatically. I am not on automatic update installation and that's why I wonder what this is and how did it install itself.
Windows Updates & Activation
Code 800b0100 Windows Update-agent 7.6.7600.320
Hello I've got problems updating my Windows 7 Pro x64. The Error Code displayed is 800B0100 The update failing is Windows Update-agent 7.6.7600.320 Thank you in advance! /SSCC
Windows Updates & Activation
Windows Update Agent install fails, Error Code 800F081F
Hi there, I'm having an issue with a laptop running Windows 7 Home x64 SP1. It has failed to install Windows Update Agent 7.6.7600.320 and keeps trying every time I try to run updates. I've downloaded the installer and tried to run it manually, but that gives me the error 0x80070002 I've...
Windows Updates & Activation
Unfamiliar with Windows Update Agent
Today I had an update come to my Dell with the above name and the following number: 7.6.7600.256 -- does anyone know what this is - I have never received such an update before - when I booted my machine it also was saying" machine update 44 of 44 or words to that effect. It moved so fast I didn't...
System Security
Windows Update Agent 7.7600.256
Just a heads up. This update to the Windows Update Agent installed itself automatically this morning despite my settings being just to inform. It also splashed a registry update message in the startup screen before going into the usual updates are being applied message. Nearly gave me a...
Windows Updates & Activation
Can't install updates using windows update or standalone update
I haven't been able to install any updates since jan 11 of this year. I have been on the road for a few weeks and I tried to figure out the problem once I got back. When a update is being installed it will stall we will say at 95%. I have looked in the log files and this is what I find. From...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App