Error installing SP1 on Home Premium

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    I'd take the path of least resistance:
    1. backup all data dear to his heart
    2. clean install
      My Computer


  2. Posts : 5,795
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #12

    NoelDP said:
    Please post your CheckSUR.log and CheckSUR.persist.log files

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-07-23 09:36
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    Summary:
    Seconds executed: 294
    No errors detected



    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-07-23 09:36
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    Summary:
    Seconds executed: 294
    No errors detected
      My Computer


  3. Posts : 5,795
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #13

    karlsnooks said:
    I'd take the path of least resistance:
    1. backup all data dear to his heart
    2. clean install
    I'm just about to that point.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I'd concur - strange partitioning often means a strane history, which is possbly better erased than worked around!
      My Computer


  5. Posts : 5,795
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #15

    I should have expected issues doing this as well. I can't access the recovery partition by hitting F8, as the manual suggests. I also can't create the recovery discs because I can't find Dell Data Safe Local Backup installed anywhere on the hard drive. I don't have access to the recovery discs, either, and apparently you can't download them.

    My wife has a similar model that I may try using her recovery disc...at least to see if it lets me access the recovery partition. I always wipe that partition away on our own laptops, as we would just do a clean install or repair the OS if needed. This experience reinforces by belief that I'm not missing anything on her own laptop.
      My Computer


  6. Posts : 5,795
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #16

    I'm going to mark this as solved. I was getting errors no matter what I did, so I gave up and figured I'd do a clean install. As a last ditch effort, I searched more and did find a download for Dell Data Safe Backup Local, which allowed me to make the proper recovery discs. After data backup, the system was wiped, recovered, and it now running just fine, fully updated. Thanks for all the help, effort, and suggestions.
      My Computer


 
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