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Windows 7: Error installing SP1 on Home Premium


19 Jul 2012   #1

Windows 7 Ultimate x64 SP1
 
 
Error installing SP1 on Home Premium

I'm working on a laptop for my CEO, and after doing a bunch of malware removal and start menu restores, I'm left with an issue when installing SP1. The setup fails with the error described here:

Windows 7/2008 R2 Service Pack 1 fails with 0x800f0a12 - The Windows Servicing Guy - Site Home - TechNet Blogs

I see the problem can be related to the active partition, so I take a look in Disk Management. There's a small 10 MB partition at the end of the drive marked active. This is a gray area for me, so how to I best get the proper partition listed as active? See below for the Disk Management screen, and ignore the 4 GB Patriot flash drive. I plugged that in just to save the screenie.



Attached Thumbnails
Error installing SP1 on Home Premium-capture.jpg  
My System SpecsSystem Spec
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19 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Don't mess with teh Active parttion - it's likely to be purely a boot-manager.
Is the E: drive an external one?
My System SpecsSystem Spec
19 Jul 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

The 10MB active partition is showing 100% free space so it probably doesn't contain any boot manager/MBR or anything else. Likewise, the 100MB partition is usually the System Reserved partition which normally does contain the MBR. But it also is showing 100% free space. The C: partition is showing it contains the boot data.

So assuming the computer is booting normally with the way the partitions are currently set up, I think the 10MB partition could be formatted to unallocated space and the C: partition expanded to swallow it up. The 100MB partition could also probably be changed to unallocated space and then something like MiniTool Partition Wizard could be used to merge the 100MB partition into the C: partition since it's physically separated by the Recovery Partition from the C: partition.

I'd make a system image and then play around with the partitions. But I like to live dangerously.
My System SpecsSystem Spec
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20 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The reason both those partitions show as empty is that they are not ones readable by Windows - they aren't the standard FAT32 or NTFS format, but Windows can see they're there.
The machine is booting to the 10MB partition, which is them passing control to the C: partition.
My System SpecsSystem Spec
20 Jul 2012   #5

Windows 7 Ultimate x64 SP1
 
 

I'll try the bootable Partition Wizard disc. It looks as though C should be the active one, but I can try others, or set it back, if need be.
My System SpecsSystem Spec
20 Jul 2012   #6

Windows 7 Ultimate x64 SP1
 
 

I set C as active, and rebooted. That went fine, so I gave SP1 a shot. This time, it looked to be going through the entire install process, and even rebooted on it's own when finished. However, upon boot, I was given an error message saying SP1 did not install successfully, with a code of 0x800f0826.

I'm searching for that online, but I'm finding many different possible causes.

I might be getting close to just wiping the system and starting over.
My System SpecsSystem Spec
23 Jul 2012   #7

Windows 7 Ultimate x64 SP1
 
 

Exciting (sarcasm) update. I thought I was well on the way to having the system fixed, but now I can't run Windows Update at all. it immediately fails and gives me an error code of 800B0001. The linked solutions are to run the Update Readiness Tool and then Microsoft's automatic Fix-It tool, which reported errors, claims to have fixed them, but did not.

Has anyone else come across this error?
My System SpecsSystem Spec
23 Jul 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That error is often associated with Crypto Service problems.
run the following commands and post teh results.

NET START CRYPTSVC
SC QC CRYPTSVC
SC QUERYEX CRYTPSVC
My System SpecsSystem Spec
23 Jul 2012   #9

Windows 7 Ultimate x64 SP1
 
 

Here you go:

C:\Windows\system32>net start cryptsvc
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.

C:\Windows\system32>sc qc cryptsvc
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: cryptsvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT Authority\NetworkService
C:\Windows\system32>sc queryex cryptsvc
SERVICE_NAME: cryptsvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1220
FLAGS :
My System SpecsSystem Spec
23 Jul 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That looks normal enough.

Please post your CheckSUR.log and CheckSUR.persist.log files
My System SpecsSystem Spec
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 Error installing SP1 on Home Premium




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