New
#11
Here you go. :)
Perfect, thank you :) One more thing before we try some fixes. Could you copy and paste the contents of your Windows Update log for me please?
C:\Windows\WindowsUpdate.log
Tom
Um, I'm having trouble pasting the document here so I just attached the file.
Hope it's okay.
Sorry for the delay, I've had to do a little research on this one. Could you do the following for me please:
Export CBS.log
- Click the Start button then click Computer
- Double click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder
- Find and double click on the Logs folder, and then inside that folder, the CBS folder
- Right-click on the CBS.log file, and select Copy. It may show as just CBS (without the .log extension). Do not be concerned, and proceed to copy the file.
- Go back to your Desktop, right-click on it, and select Paste. You should now see a file on your Desktop called CBS(.log)
- Right-click on this file again, and navigate through Send to, and select Compressed (zipped) folder
- Another new file, also called CBS, but this time with a different icon, will be created. Please upload this new file to the forum, here
Oh, that's fine. No problem. :)
Here you go.
Hi Gabby,
Thanks for the log :) Right, here's all of your troublesome updates:
MS12-034: Description of the security update for Silverlight 4: May 8, 2012
You are prompted to upgrade Microsoft Security Essentials to version 4
MS12-035: Description of the security update for the .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: May 8, 2012
MS12-025: Description of the security update for the .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: April 10, 2012
MS12-034: Description of the security update for the .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: May 8, 2012
MS12-038: Description of the security update for the .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: June 12, 2012
Can you download and install these updates please:
http://download.microsoft.com/downlo...604121-x64.exe
http://download.microsoft.com/downlo...656405-x64.exe
http://download.microsoft.com/downlo...686827-x64.exe
Tom
Tried installing. This came up:
KB2604121 does not apply, or is blocked by another condition on your computer.
KB2656405 does not apply, or is blocked by another condition on your computer.
KB2686827 does not apply, or is blocked by another condition on your computer.
Hi Gabby,
That's strange. Let's try another link then:
http://download.windowsupdate.com/ms...8910df5c30.exe
It's the same update, but this path was pulled from wsusscn2.cab :)
Tom
I got the same error.
KB2604121 does not apply, or is blocked by another condition on your computer.