Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Update errors Code 64C, 8004FF84 & 66A.

04 Sep 2012   #31
gabby02

Windows 7 Home Premium 64 bit
 
 

Okay, so it sort of got fixed.


I'm still having trouble installing two updates.
One is the Security Update for Microsoft Silverlight (KB2690721) and the other is the Microsoft Security Essentials Client Update Package (KB2691905).


My System SpecsSystem Spec
.
04 Sep 2012   #32
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you please tell us what you did?

Are you using MSE as your antivirus? If not, just hide it and try installing silver light alone.
My System SpecsSystem Spec
04 Sep 2012   #33
gabby02

Windows 7 Home Premium 64 bit
 
 

Well, at first I tried the solutions you provided but none of them did the trick. Then I did what Tom said. I fixed the Microsoft .NET Framework 4 Client Profile.

Yes, it is the only antivirus program I have installed aside from Malwarebytes.
I tried installing the Silverlight on its own but it fails and I get the error code 64C.
My System SpecsSystem Spec
.

04 Sep 2012   #34
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Gabby,

That's great news. I'm glad that fixed it for you When I saw the error code, I assumed that the problem was the "does not apply" part, not the "blocked by another condition" - which it was.

KBXXXXXXX does not apply, or is blocked by another condition on your computer.

Can you upload your CBS log again please:

C:\Windows\Logs\CBS\CBS.log

If it's too big to attach here, upload it to Free Cloud Storage - MediaFire

Tom
My System SpecsSystem Spec
05 Sep 2012   #35
gabby02

Windows 7 Home Premium 64 bit
 
 

The file was too big to attach. Here you go.
CBS.log
My System SpecsSystem Spec
05 Sep 2012   #36
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Thanks for the log. Strangely, neither of those two updates are mentioned in it.

Let's tackle these one by one I would like you to repair Silverlight by following these instructions:

Update errors Code 64C, 8004FF84 & 66A.

But instead of touching the .NET framework, I would like you to repair Microsoft Silverlight.

Then try installing the update.

Tom
My System SpecsSystem Spec
06 Sep 2012   #37
gabby02

Windows 7 Home Premium 64 bit
 
 

There's no repair option, only the uninstall. Does that mean Silverlight is fine or is the repair option not showing because there's something wrong? What should I do?
My System SpecsSystem Spec
06 Sep 2012   #38
F5ing

Windows 7 Ultimate x64
 
 

Popping into the thread as it doesn't appear any other helpers are online (and hopefully following tom982's train of thought):

I'd go ahead and uninstall Silverlight. Easy enough to reinstall it when needed...
My System SpecsSystem Spec
06 Sep 2012   #39
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by F5ing View Post
Popping into the thread as it doesn't appear any other helpers are online (and hopefully following tom982's train of thought):

I'd go ahead and uninstall Silverlight. Easy enough to reinstall it when needed...


Thanks for stepping in Steve!
My System SpecsSystem Spec
06 Sep 2012   #40
gabby02

Windows 7 Home Premium 64 bit
 
 

I can't uninstall. :\

"The feature you are trying to use is on a network resource that is unavailable."

BTW, thanks for all the effort you guys have given so far. I appreciate it.
My System SpecsSystem Spec
Reply

 Update errors Code 64C, 8004FF84 & 66A.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
failed new Windows Update installer code 800F081F after code 80072EE2
Hello, I have been working patiently for the better part of three days, but cannot resolve the issue. I can no longer use Windows Update. Something seems to have happened on or after 19 July -- the final date that updates were installed. Thereafter, only failure messages in the log (now wiped...
Windows Updates & Activation
Update errors: Code 800F081F and 0x80070002
I have Win7 SP1 64 bit. Windows Update Agent 7.6.7600.320 fails to install and now I can't get any Windows updates. I can install other updates if I download the standalone update files from Microsoft's website, just not the Update Agent. When Windows Update tries to update to the WU Agent...
Windows Updates & Activation
Win 7 Update errors, Readiness Test returning 5000+ errors Help
Need some guidance. I'm trying to help a friend who got hit by something, virus, malware etc. Cleaned that up but.... In looking over his Win 7 64bit Home Premium system, I noticed his Windows Update had not run in over a year. So I tried to run it manually and have been going down a rabbit...
Windows Updates & Activation
Windows Update Errors 80073712 and Code 9C59
Hi, I am getting unknown error code 80073712 for the last four windows updates and they will not install. One of them is IE10 which fails with error code 9C59. I tried install on clean boot, and ran chkdsk but no success. I am attaching screenshots and zip of log files as suggested for this...
Windows Updates & Activation
Window's updates errors, code 80073712 and code 9c47
I seem to be having an issue with windows updates installing, im stuck at 14 important updates, and it says some updates were not installed, and gives me error code 80073712 and code 9c47.
Windows Updates & Activation
Windows Update errors Code 800B0100 and Code 8007065E, tried everythin
Hello, I am receiving the titled errors during windows update, I checked at windows support and tried every answer given there with no success. in addition, i think that this might be the cause that BattleField 3 crashes all the time.
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App