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Windows 7: Windows 7 Build 7601 Not Genuine After Windows Update

24 Jul 2012   #1
roopjm

Windows 7 Ultimate x64
 
 
Windows 7 Build 7601 Not Genuine After Windows Update

Hello! First post on here, and I have seen several posts that are similar to my problem but not one exactly.

I recently installed some Windows Updates, after a reboot and Windows Configured after the updates, I log in to a Black Desktop, with nothing on it, no start button or anything with
"Windows 7 Build 7601 This copy of Windows is not genuine" In the right hand corner.

I purchased this copy legitimately almost 3 years ago and have done one major upgrade (2 years ago now).

I can't get to a prompt to run an MSDiagnostics.
(I have not had the time to try and boot into Safe mode or anything to see if I can get a prompt there).


After reading a similar thread, I am thinking it may be a damaged file as it froze during one of the updates and I had to perform a hard reboot.

Thanks so much!


My System SpecsSystem Spec
.

24 Jul 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell
My System SpecsSystem Spec
24 Jul 2012   #3
roopjm

Windows 7 Ultimate x64
 
 

Can I get to a prompt to run the tool from Safe Mode? Because I sure can't run ANYTHING when I log in normally
My System SpecsSystem Spec
.


24 Jul 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The tool will only give the barest results when run in Safe Mode - many things are disabled there.

See if this helps....

Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator - the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post an MGADiag report with details of any error messages encountered.
My System SpecsSystem Spec
24 Jul 2012   #5
roopjm

Windows 7 Ultimate x64
 
 

Thanks! I will definitely try this
My System SpecsSystem Spec
25 Jul 2012   #6
roopjm

Windows 7 Ultimate x64
 
 

ran the chkdsk /r, machine booted, tried to install updates, failed, reverted and i was able to login as normal and the updates even worked. Thanks!!
My System SpecsSystem Spec
25 Jul 2012   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Great - please post an MGADiag report anyhow - it may still show up problems.
My System SpecsSystem Spec
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 Windows 7 Build 7601 Not Genuine After Windows Update




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