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Windows 7: Windows 7 Pro suddenly de-activated

25 Jul 2012   #11

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here you go, Golden
Code:
 
Diagnostic Report (1.9.0027.0): 
----------------------------------------- 
Windows Validation Data-->  
Validation Code: 0 
Cached Online Validation Code: 0x0 
Windows Product Key: *****-*****-YYFKQ-W4DKB-7WXWM 
Windows Product Key Hash: JLwWA7W7VM0EPRoXsijzFl2BZ/w= 
Windows Product ID: 00371-OEM-9305146-03065 
Windows Product ID Type: 8 
Windows License Type: COA SLP 
Windows OS version: 6.1.7601.2.00010100.1.0.048 
ID: {1BC01DF0-F6E9-4BA3-A4CF-0880754FAC43}(3) 
Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, 
hr = 0x80070002 Signed By: N/A, hr = 0x80070002 
Product Name: Windows 7 Professional Architecture: 0x00000009 
Build lab: 7601.win7sp1_gdr.120503-2030 
TTS Error:  Validation Diagnostic:  
Resolution Status: N/A  
 
 Other data--> 
Office Details: 
ShuttleSH67H3
American Megatrends Inc.1.14
20110812000000.000000
ShuttlShuttle 109    
Licensing Data--> 
Software licensing service version: 6.1.7601.17514
  Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel 
Partial Product Key: 7WXWM 
License Status: Initial grace period 
Time remaining: 43140 minute(s) (29 day(s)) 
Remaining Windows rearm count: 4 
Trusted time: 25/07/2012 10:47:04  
Windows Activation Technologies--> 
HrOffline: 0x00000000 
HrOnline: 0x00000000 
HealthStatus: 0x0000000000000000 
Event Time Stamp: 7:25:2012 09:40 
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395 
HealthStatus Bitmask Output:   
OEM Activation 2.0 Data--> 
BIOS valid for OA 2.0: yes 
Windows marker version: 0x20001 
OEMID and OEMTableID Consistent: yes
 BIOS Information:    
ACPI Table Name    OEMID Value    OEMTableID Value   
APIC            Shuttl        Shuttle    
FACP            Shuttl        Shuttle    
HPET            Shuttl        Shuttle   
MCFG            Shuttl        Shuttle   
SSDT            AMICPU        PROC   
SLIC            Shuttl        Shuttle    
ASF!            INTEL          HCG   
ASPT            Shuttl        PerfTune
odds and sods already trimmed out for you.
AS far as I can see the report indicates a genuine but unactivated installation.

Having said that, the error from cod-block 2 indicates a Blocked Key.
hr=0xC004C4A2

From where did this license originate?

The Key is an COA_SLP Key, which means it MUST have been pre-installed on the machine at purchase to be legal.


My System SpecsSystem Spec
.

25 Jul 2012   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You two are quick!

I would suggest using telephone activation and speaking to an operator....

telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
My System SpecsSystem Spec
25 Jul 2012   #13

Windows 7 64bit OEM
 
 

I tried speaking to an operator and it didn't help. They went through the same procedure. I'm running a SFC /SCANNOW from an Administrator Command prompt to check for any file corruption.
My System SpecsSystem Spec
.


25 Jul 2012   #14

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Can you run sfc /scannow from an elevated command prompt, then report back what it finds?

Regards,
Golden

EDIT ^ I see you are just trying that - I wonder if the store is bust?
My System SpecsSystem Spec
25 Jul 2012   #15

Windows 7 64bit OEM
 
 

OK it's running. Elevated is the same as Administrator I presume? Right click and run as admin etc. One other thing that may not be related is that it removed my desktop wallpaper theme at the same time but I suppose that may just be so the message in the lower right corner shows up clearly.
My System SpecsSystem Spec
25 Jul 2012   #16

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Yes, and yes Neil.

As per Noel's query, where did this licence originate?
My System SpecsSystem Spec
25 Jul 2012   #17

Windows 7 64bit OEM
 
 

Windows resource protection did not find any integrity violations.
My System SpecsSystem Spec
25 Jul 2012   #18

Windows 7 64bit OEM
 
 

It's an OEM Licence bought with new hardware. It certainly appears genuine. All holograms on the disk and the sticker appears correct.
My System SpecsSystem Spec
25 Jul 2012   #19

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Quote   Quote: Originally Posted by Neil435 View Post
This is a genuine copy of Windows complete with all the hologram markings bought with new hardware and was fine up until last night.
Neil,

You mentioned the disk, but the PC must have come with Windows pre-installed. Was that the case?

Regards,
Golden
My System SpecsSystem Spec
25 Jul 2012   #20

Windows 7 64bit OEM
 
 

No I installed it myself using the default install procedure.
My System SpecsSystem Spec
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 Windows 7 Pro suddenly de-activated




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