Windows 7 genuine problem.

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  1. Posts : 7
    7 Home Premium 64bit
       #1

    Windows 7 genuine problem.


    So i buyed a brandnew laptop for alomst a year ago. It has been working fine but a few days ago i saw a message on a desktop saying: this copy of windows is not genuine build 7601. I tryed to reactivate windows with original key witch i found on coa stiker but a message appeared: the following failure occurred while trying to use the product key. In the message is a code: 0x80070003 and description the system cannot find the path specified. Also the code: 80070003 appears when i try to update my windows. Please help me! Dont no what to do anymore.

    Here is MGADiag report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070003
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
    Error: 0x80070003 
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:23:2012 21:33
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GEut81QDJe8amb66gN6vkLPLtwnVxh5
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            1664    
      FACP            HP            1664    
      HPET            HP            1664    
      BOOT            HP            1664    
      MCFG            HP            1664    
      SLIC            HPQOEM        SLIC-MPC
      SSDT            AMD           POWERNOW
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please install the KB971033 update - it may give us more detail on your problem - reboot and then post a new MGADiag report...
    Description of the update for Windows Activation Technologies
      My Computer


  3. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #3

    Installed that uptade
    Here is new report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070003
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
    Error: 0x80070003 
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 7:23:2012 21:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GEut81QDJe8amb66gN6vkLPLtxlJBh5
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            1664    
      FACP            HP            1664    
      HPET            HP            1664    
      BOOT            HP            1664    
      MCFG            HP            1664    
      SLIC            HPQOEM        SLIC-MPC
      SSDT            AMD           POWERNOW
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    It doesn't really add to our knowledge

    OK -
    Please run a full CHKDSK and SFC scan....
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.

    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post an MGADiag report with details of any error messages encountered.
      My Computer


  5. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #5

    OK did the scans there where no error messages.
    Here is new report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070003
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
    Error: 0x80070003 
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 7:23:2012 21:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GEut81QDJe8amb66gN6vkLPLtwjChh5
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            1664    
      FACP            HP            1664    
      HPET            HP            1664    
      BOOT            HP            1664    
      MCFG            HP            1664    
      SLIC            HPQOEM        SLIC-MPC
      SSDT            AMD           POWERNOW
    Last edited by DUB 1; 26 Jul 2012 at 10:09.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    The 0x80070003 error is unusual, and can be for a number of reasons - the translation is 'path not found' which means that there is an entire expected folder missing (or at least invisible), either in the file system itself, or in the registry.

    Lets have a look at a few things

    please run the following commands in an Elevated COmmand Prompt, and post teh results.

    DIR C:\Windows\SLMGR.* /S
    DIR C:\Windows\SPPSVC.* /S
    DIR C:\Windows\SLUI.* /S
    SC QC SPPSVC
    SC QC SPPUINOTIFY


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  7. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #7

    OK here are the results:

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\Andreas>DIR C:\Windows\SLMGR.* /S
     Volume in drive C has no label.
     Volume Serial Number is 7816-1488
    
     Directory of C:\Windows\System32
    
    14.07.2009  08:37    <DIR>          slmgr
    10.06.2009  23:59           113 629 slmgr.vbs
                   1 File(s)        113 629 bytes
    
     Directory of C:\Windows\System32\slmgr\0409
    
    14.07.2009  05:25            38 710 slmgr.ini
                   1 File(s)         38 710 bytes
    
     Directory of C:\Windows\SysWOW64
    
    14.07.2009  08:37    <DIR>          slmgr
    11.06.2009  00:38           113 629 slmgr.vbs
                   1 File(s)        113 629 bytes
    
     Directory of C:\Windows\SysWOW64\slmgr\0409
    
    14.07.2009  05:02            38 710 slmgr.ini
                   1 File(s)         38 710 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..spp-tools.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_84dd12e1988d1a10
    
    14.07.2009  05:25            38 710 slmgr.ini
                   1 File(s)         38 710 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-tools_31bf3
    856ad364e35_6.1.7600.16385_none_a18e37c5d8d164ed
    
    10.06.2009  23:59           113 629 slmgr.vbs
                   1 File(s)        113 629 bytes
    
     Directory of C:\Windows\winsxs\x86_microsoft-windows-s..spp-tools.resources_31b
    f3856ad364e35_6.1.7600.16385_en-us_28be775de02fa8da
    
    14.07.2009  05:02            38 710 slmgr.ini
                   1 File(s)         38 710 bytes
    
     Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-tools_31bf385
    6ad364e35_6.1.7600.16385_none_456f9c422073f3b7
    
    11.06.2009  00:38           113 629 slmgr.vbs
                   1 File(s)        113 629 bytes
    
         Total Files Listed:
                   8 File(s)        609 356 bytes
                   2 Dir(s)  389 233 520 640 bytes free
    
    C:\Users\Andreas>DIR C:\Windows\SPPSVC.* /S
     Volume in drive C has no label.
     Volume Serial Number is 7816-1488
    
     Directory of C:\Windows\System32
    
    20.11.2010  16:25         3 524 608 sppsvc.exe
                   1 File(s)      3 524 608 bytes
    
     Directory of C:\Windows\System32\en-US
    
    14.07.2009  05:26            18 944 sppsvc.exe.mui
                   1 File(s)         18 944 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_f8bce8b9508ba1f6
    
    14.07.2009  05:26            18 944 sppsvc.exe.mui
                   1 File(s)         18 944 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp_31bf3856ad3
    64e35_6.1.7601.17514_none_78875ce737927d27
    
    20.11.2010  16:25         3 524 608 sppsvc.exe
                   1 File(s)      3 524 608 bytes
    
         Total Files Listed:
                   4 File(s)      7 087 104 bytes
                   0 Dir(s)  389 233 520 640 bytes free
    
    C:\Users\Andreas>DIR C:\Windows\SLUI.* /S
     Volume in drive C has no label.
     Volume Serial Number is 7816-1488
    
     Directory of C:\Windows\Prefetch
    
    26.07.2012  19:21            43 994 SLUI.EXE-724E99D9.pf
                   1 File(s)         43 994 bytes
    
     Directory of C:\Windows\System32
    
    20.11.2010  16:25           349 696 slui.exe
                   1 File(s)        349 696 bytes
    
     Directory of C:\Windows\System32\en-US
    
    14.07.2009  05:25            11 264 slui.exe.mui
                   1 File(s)         11 264 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce
    
    14.07.2009  05:25            11 264 slui.exe.mui
                   1 File(s)         11 264 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7601.17514_none_b9e7a42ab571bbb9
    
    20.11.2010  16:25           349 696 slui.exe
                   1 File(s)        349 696 bytes
    
         Total Files Listed:
                   5 File(s)        765 914 bytes
                   0 Dir(s)  389 233 520 640 bytes free
    
    C:\Users\Andreas>SC QC SPPSVC
    [SC] QueryServiceConfig SUCCESS
    
    SERVICE_NAME: SPPSVC
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START  (DELAYED)
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   :
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Software Protection
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService
    
    C:\Users\Andreas>SC QC SPPUINOTIFY
    [SC] QueryServiceConfig SUCCESS
    
    SERVICE_NAME: SPPUINOTIFY
            TYPE               : 20  WIN32_SHARE_PROCESS
            START_TYPE         : 3   DEMAND_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : SPP Notification Service
            DEPENDENCIES       : EventSystem
            SERVICE_START_NAME : NT AUTHORITY\LocalService
    
    C:\Users\Andreas>
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    DUB 1 said:
    C:\Users\Andreas>SC QC SPPSVC
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: SPPSVC
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 2 AUTO_START (DELAYED)
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME :
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Software Protection
    DEPENDENCIES : RpcSs
    SERVICE_START_NAME : NT AUTHORITY\NetworkService
    Everything is normal except for the highlighted entry above

    Highlight ALL the text (including the blank lines) in the code box

    Code:
    sc create sppsvc binPath= %SystemRoot%\System32\sppsvc.exe DisplayName= "Software Protection" depend= Rpcss start= delayed-auto obj= "NT AUTHORITY\NetworkService" password= ""
    sc privs sppsvc SeAuditPrivilege/SeChangeNotifyPrivilege/SeCreateGlobalPrivilege/SeImpersonatePrivilege
    sc sdset sppsvc D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
    sc sidtype sppsvc UNRESTRICTED

    Open an Elevated Command Prompt window -
    Copy and paste the content of the code box into the Command Prompt window

    You should get Success responses after each line of code

    when complete, reboot

    Run another MGADiag report, and post the result.
    Last edited by NoelDP; 27 Jul 2012 at 01:41. Reason: clarity
      My Computer


  9. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #9

    OK the message dissapeared itself last nigt went away from the computer and when i came back it was gone.System seems to be working fine except system retore that shows me:A volume shadow copy service component encountered an unexpected error.Code:0x80042302.

    Here is the MGADiag report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TD9FJ-WQKWF-3K9TV
    Windows Product Key Hash: YWB9WDKqKxw9IRTw066KGYvkeUc=
    Windows Product ID: 00359-OEM-9815345-01802
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3K9TV</PKey><PID>00359-OEM-9815345-01802</PID><PIDType>8</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-153-401802-02-1061-7601.0000-2082012
    Installation ID: 021764517321677316259781263430275813646776983540675351
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3K9TV
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 27.07.2012 12:33:08
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:26:2012 23:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAIAAQABAAEAAAACAAAAAwABAAEA6GEut81QDJe8amb66gPqRXq+Qs8u3B2qGHk=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            1664    
      FACP            HP            1664    
      HPET            HP            1664    
      BOOT            HP            1664    
      MCFG            HP            1664    
      SLIC            HPQOEM        SLIC-MPC
      SSDT            AMD           POWERNOW
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    That report looks fine
    At some stage you've changed the Key to the on on your COA sticker, and validated the install (23.08 last night)

    Please run the following commands, and post the results

    SC QUERYEX SPPSVC

    SC QC SPPSVC
      My Computer


 
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