Windows Update error 80072EFD

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  1. Posts : 17
    Windows 7 Ultimate x32
    Thread Starter
       #11

    Already did that, the only bad thing is that I use to clean Program Files folder for uninstalled programs so now I have no idea which programs that were installed.

    Actually I find Kaspersky really good, I think I'm going to stick with it. I've run both Kaspersky and Malwarebytes scans.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    In that case, try checking the AppData folders in your profile. - you'll need to enable viewing of hidden files, and System folders/files
      My Computer


  3. Posts : 17
    Windows 7 Ultimate x32
    Thread Starter
       #13

    No AV leftovers in neither of the folders Local, LocalLow and Roaming as far as I can see. I'm not sure the anti-virus is the problem here though, I have a laptop on which I experiment with different security solutions aswell and there the updates works perfectly.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I'm by no means certain it's the cause either - but it's always the first thing that needs to be cleared up.

    Now open an Elevated COmmand Prompt, and type

    NETSH WINSOCK RESET

    hit the Enter key, and reboot on request

    retest WU
      My Computer


  5. Posts : 17
    Windows 7 Ultimate x32
    Thread Starter
       #15

    Still getting the error, I'm not sure but maybe there is something wrong with the actual Windows Update files. Is there anyway to reset/reinstall them?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    I always like to do as much fixing as possible in a non-destructive way - but it does sound as if we may have to do something a little more drastic.

    I'm assuimg here that you can accessall the normal sites - *including* www.symantec.com www.microsoft.com and www.mcafee.com without a problem, and that Kaspersky is happily updating itself?

    Start by running Fixit 50123 from here Error codes

    Reboot and retest

    Then download Fixit 50202 from here... How do I reset Windows Update components? - NOT the popover one, but the one in the KB article.

    Run it in normal mode first

    reboot and retest

    if you're still failing, run in Aggressive Mode
    This will delete your Update History, but not the list of Installed Updates
    reboot and test
      My Computer


  7. Posts : 17
    Windows 7 Ultimate x32
    Thread Starter
       #17

    Yeah internet is working perfectly (except being slow because our ISP sucks) and Kaspersky is updating.

    Ran both fixes with reboots inbetween and tried Windows Update, didn't work. (Also rebooted and tried aggresive)

    Now Windows Update is displaying "Last search for updates and last updates installed" dates to never. Is this normal?
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    Yes - that's because the history was cleared.

    In Windows Update, click on Change Settings
    change teh settings to Never Update.
    click OK, and exit Windows Update
    Go back into Windows Update
    Click on Change settings
    Change to Automatically Update
    Exit Windows Update

    Go back into Windows Update
    now try a Search for Updates.
      My Computer


  9. Posts : 17
    Windows 7 Ultimate x32
    Thread Starter
       #19

    Still won't work, it did spend atleast half a minut searching though. But still displays error 80072EFD.

    Maybe there is some service not running or got corrupt somehow? I really have no idea, just guessing.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    What's more likely is that there's something else getting in the way - do you have a 3rd-party firewall running, or are you using the Windows firewall?
    Have you EVER had ZoneAlarm installed?
      My Computer


 
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