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Windows 7: Windows Update error = 0x80248015

27 Jul 2012   #1
SmuldersN

Windows 7 Home Premium 64 bit
 
 
Windows Update error = 0x80248015

I'm having problems updating my computer. It pretty much says it can't and probably will need a restart. Restart doesn't help though. Here's the log file from windowsupdate.log.

Code:
2012-07-22 12:20:06:322 296 e08 Report *********** Report: Initializing static reporting data ***********
2012-07-22 12:20:06:322 296 e08 Report * OS Version = 6.1.7601.1.0.66304
2012-07-22 12:20:06:322 296 e08 Report * OS Product Type = 0x00000003
2012-07-22 12:20:06:332 296 e08 Report * Computer Brand = System manufacturer
2012-07-22 12:20:06:332 296 e08 Report * Computer Model = System Product Name
2012-07-22 12:20:06:342 296 e08 Report * Bios Revision = 1103 
2012-07-22 12:20:06:342 296 e08 Report * Bios Name = BIOS Date: 03/23/12 17:14:31 Ver: 11.03
2012-07-22 12:20:06:342 296 e08 Report * Bios Release Date = 2012-03-23T00:00:00
2012-07-22 12:20:06:342 296 e08 Report * Locale ID = 1043
2012-07-22 12:20:11:356 296 10b0 Report CWERReporter finishing event handling. (00000000)
2012-07-22 12:20:21:606 296 e08 AU ########### AU: Initializing Automatic Updates ###########
2012-07-22 12:20:21:606 296 e08 AU AU setting next detection timeout to 2012-07-22 10:20:21
2012-07-22 12:20:21:606 296 e08 AU AU setting next sqm report timeout to 2012-07-22 10:20:21
2012-07-22 12:20:21:606 296 e08 AU # Approval type: Scheduled (User preference)
2012-07-22 12:20:21:606 296 e08 AU # Scheduled install day/time: Every day at 3:00
2012-07-22 12:20:21:606 296 e08 AU # Auto-install minor updates: Yes (User preference)
2012-07-22 12:20:21:606 296 e08 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2012-07-22 12:20:21:606 296 e08 DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired
2012-07-22 12:20:21:606 296 e08 Agent WARNING: Failed to get deployment data from data store, error 80248015
2012-07-22 12:20:21:606 296 e08 AU FATAL: Failed to Unserialize from data store, error = 0x80248015
2012-07-22 12:20:21:606 296 e08 AU # WARNING: Exit code = 0x80248015
2012-07-22 12:20:21:606 296 e08 AU ########### AU: Uninitializing Automatic Updates ###########
2012-07-22 12:20:21:606 296 e08 AU WARNING: InitAUComponents Failed, will restart AU in 30 mins, error = 0x80248015
2012-07-22 12:20:21:606 296 e08 AU AU Restart required....
Does anyone have the solution for this?

Thanks


My System SpecsSystem Spec
.

27 Jul 2012   #2
DELLsampadc

windows 7 64bit
 
 

Hi SmuldersN

I am Sampad from Dell Social Media.

This error generally comes up when the system date and time is not correct, specially the year, can you check if the system date/time/year is correct or not?

let me know if that is not the case.

Thanks and regards,
Dell_Sampad_C
Dell Social Media Responder
https://www.facebook.com/Dell
https://twitter.com/dellcares
My System SpecsSystem Spec
28 Jul 2012   #3
SmuldersN

Windows 7 Home Premium 64 bit
 
 

Hi Sampad,

Thanks for your reply. I have checked that before but that doesnt seem to be the problem.

I have also read something about changing the file name of the softwaredistribution folder, but i can't change it.

The strange thing is that i bought this computer together with another one and the other one seems to be fine. I didn't have to change anything.
My System SpecsSystem Spec
.


29 Jul 2012   #4
SmuldersN

Windows 7 Home Premium 64 bit
 
 

Problem is solved. I switched my update preferences to 'never update', closed windows update and then switched it back on.
My System SpecsSystem Spec
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 Windows Update error = 0x80248015




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