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Windows 7: Activation issue after clean install on new hard drive

10 Aug 2012   #151
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You're a braver man than I am if you fancy running such a machine for anything other than research purposes


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10 Aug 2012   #152
mrbongo

Windows 7 Home Premium 32bit
 
 

It would probably enable the user to create a new recovery partition using the Samsung Recovery Solution but I reckon I would still have the Windows activation issue.

I will donate the machine to computer science when it dies.

Its what it would have wanted.
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10 Aug 2012   #153
gregrocker

 

From similar reports over three years now about MS providing keys for worn OEM stickers while OEM's always refuse, it's beginning to look like only MS has this ability - while OEM's are limited to providing a factory image disk if they will do so.

Based on these reports then if one is refused a replacement key by MS Customer Service I would call back until I find someone who will.
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11 Aug 2012   #154
mrbongo

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
From similar reports over three years now about MS providing keys for worn OEM stickers while OEM's always refuse, it's beginning to look like only MS has this ability - while OEM's are limited to providing a factory image disk if they will do so.

Based on these reports then if one is refused a replacement key by MS Customer Service I would call back until I find someone who will.
Totally agree. In this case, Microsoft really weren't obliged to help so thumbs up to them for doing so. When you consider that most of what you pay for is the machine, the OEM are severely lacking in after-sales support when they don't supply the necessary discs and have you rely on in inaccessible recovery partition which ultimately means buying a new hard drive and a new copy of Windows - that Samsungs advice to me!

I wonder how many people have done just that...

So yes, it's worth phoning Microsoft again as they seem to have more human compassion.
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 Activation issue after clean install on new hard drive




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