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Windows 7: Windows 7 Build 7601 thinks it is not genuine.


05 Aug 2012   #1

Windows 7 Home Premium 64bit
 
 
Windows 7 Build 7601 thinks it is not genuine.

I'm having a problem similar to many I have seen on these forums. Yesterday (2012.08.04) the little text message appeared in the bottom corner of the screen saying:
Windows 7
Build 7601
This copy of Windows is not genuine
Yesterday the desktop went black after a while and then periodically there came pop up dialogues both large and small telling me to go to the microsoft site to resolve the problem. At the site I was informed that my Windows was not genuine and that I could buy a new one for <I can't remember the price>.

When I go to the System page of the Control Panel, at the bottom of the window where you would expect to see the option to provide an alternative product key, it says:
Status Not Available
Product ID: Not Available
The machine is an Acer Predator which I've owned for some eighteen months. It was purchased from a reputable source and I have no reason to suspect that the OS is anything other than genuine.

I've read some of the other similar threads and I've tried the following:
C:\Windows\system32>net start sppsvc
The Software Protection service is starting.
The Software Protection service could not be started.

A system error has occurred.

System error 2 has occurred.

The system cannot find the file specified.

As you might imagine I am still getting the error.

This is the last report from MGADiag:

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {25B64C62-865F-49BA-99B6-E96B76B9356D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{25B64C62-865F-49BA-99B6-E96B76B9356D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3673603920-1938417040-2204823040</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Predator G5900</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100720000000.000000+000</Date></BIOS><HWID>DFAF3907018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426 
 
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 8:5:2012 04:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
 
 
HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAIAAQACAAAAAQABAAEAonYIPKg3DPHOcDb9WBjaNDEKeIR2Vg==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC2208
FACP ACRSYS FACP2208
HPET ACRSYS OEMHPET 
MCFG ACRSYS OEMMCFG 
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB2208
ASF! LEGEND I865PASF
ASPT ACRSYS PerfTune
WDTT ACRSYS OEDWDTT 
AWMI ACRSYS OEMB2208
SSDT DpgPmm CpuPm


My System SpecsSystem Spec
.

05 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.
If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....
net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
05 Aug 2012   #3

Windows 7 Home Premium 64bit
 
 

Thanks for the quick reply Noel,

The Software Protection service was set to Automatic (Delayed Start) but when I attempted to start it manually it failed immediately with the following error:
Windows could not start the Software Protection service on Local Computer.
Error 2: The system cannot find the file specified.
Transcript of sppsvc commands:
Code:
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
 
C:\Windows\system32>net start sppsvc
The Software Protection service is starting.
The Software Protection service could not be started.
 
A system error has occurred.
 
System error 2 has occurred.
 
The system cannot find the file specified.
 
 
C:\Windows\system32>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS
 
SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService
 
C:\Windows\system32> sc queryex sppsvc
 
SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 2 (0x2)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
 
C:\Windows\system32> sc qprivs sppsvc
[SC] QueryServiceConfig2 SUCCESS
 
SERVICE_NAME: sppsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilege
 
C:\Windows\system32> sc qsidtype sppsvc
[SC] QueryServiceConfig2 SUCCESS
 
SERVICE_NAME: sppsvc
SERVICE_SID_TYPE: UNRESTRICTED
 
C:\Windows\system32> sc sdshow sppsvc
 
D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOC
RRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDW
O;;;WD)
 
C:\Windows\system32>
MGADiag Report
Code:
 
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc0000022 Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7 Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34= Windows Product ID: 00359-OEM-8992687-00006 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {25B64C62-865F-49BA-99B6-E96B76B9356D}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120503-2030 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{25B64C62-865F-49BA-99B6-E96B76B9356D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3673603920-1938417040-2204823040</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Predator G5900</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100720000000.000000+000</Date></BIOS><HWID>DFAF3907018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text. Error: 0x80070426 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0001000000000000 Event Time Stamp: 8:5:2012 04:43 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered Service: sppsvc HWID Data--> HWID Hash Current: LgAAAAEAAAABAAIAAQACAAAAAQABAAEAonYIPKg3DPHOcDb9WBjaNDEKeIR2Vg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS APIC2208 FACP ACRSYS FACP2208 HPET ACRSYS OEMHPET MCFG ACRSYS OEMMCFG SLIC ACRSYS ACRPRDCT OEMB ACRSYS OEMB2208 ASF! LEGEND I865PASF ASPT ACRSYS PerfTune WDTT ACRSYS OEDWDTT AWMI ACRSYS OEMB2208 SSDT DpgPmm CpuPm
My System SpecsSystem Spec
.


05 Aug 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

the output from the commands looks normal, so we'll have to do some hunt-and-peck at likely failure points.

One other possibility is malware action – try using Malwarebytes Anti-Malware (www.malwarebytes.org) free version. Download it, update it, and do a full system scan (do NOT enable the Pro trial – it may conflict with your existing AV or malware scanners)

Please run the following commands from an elevated Command Prompt window
Code:
 
ICACLS C:\Windows\System32\sppsvc.exe
ICACLS C:\Windows\System32\en-US\sppsvc.exe.mui
DIR C:\windows\sppsvc.* /S
REG QUERY HKU
REG QUERY HKU\S-1-5-20
DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
(that should be enough for the moment <g>)
My System SpecsSystem Spec
05 Aug 2012   #5

Windows 7 Home Premium 64bit
 
 

I ran a quick scan with scanned with Malwarebytes Anti-Malware last night. Nothing untoward was reported. I'm running a full scan as I write, but I think it's going to be a while. I'll report back on the result.

Meanwhile, here's the transcript of ICACLS et al.:
Code:
 
C:\Windows\system32> ICACLS C:\Windows\System32\sppsvc.exe
C:\Windows\System32\sppsvc.exe NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
C:\Windows\system32> ICACLS C:\Windows\System32\en-US\sppsvc.exe.mui
C:\Windows\System32\en-US\sppsvc.exe.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
C:\Windows\system32> ICACLS C:\Windows\SysWOW64\sppsvc.exe
C:\Windows\SysWOW64\sppsvc.exe: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
 
C:\Windows\system32> ICACLS C:\Windows\SysWOW64\en-US\sppsvc.exe.mui
C:\Windows\SysWOW64\en-US\sppsvc.exe.mui: The system cannot find the file specifi
ed.
Successfully processed 0 files; Failed processing 1 files
 
C:\Windows\system32> DIR C:\windows\sppsvc.* /S
Volume in drive C is Acer
Volume Serial Number is 6AE0-2930
 
Directory of C:\windows\Prefetch
 
05/08/2012 21:20 17,474 SPPSVC.EXE-96070FE0.pf
1 File(s) 17,474 bytes
 
Directory of C:\windows\System32
 
20/11/2010 14:25 3,524,608 sppsvc.exe
1 File(s) 3,524,608 bytes
 
Directory of C:\windows\System32\en-US
 
14/07/2009 03:26 18,944 sppsvc.exe.mui
1 File(s) 18,944 bytes
 
Directory of C:\windows\winsxs\amd64_microsoft-windows-security-spp.resources_31
bf3856ad364e35_6.1.7600.16385_en-us_f8bce8b9508ba1f6
 
14/07/2009 03:26 18,944 sppsvc.exe.mui
1 File(s) 18,944 bytes
 
Directory of C:\windows\winsxs\amd64_microsoft-windows-security-spp_31bf3856ad36
4e35_6.1.7600.16385_none_7656491f3aa3f98d
 
14/07/2009 02:39 3,524,608 sppsvc.exe
1 File(s) 3,524,608 bytes
 
Directory of C:\windows\winsxs\amd64_microsoft-windows-security-spp_31bf3856ad36
4e35_6.1.7601.17514_none_78875ce737927d27
 
20/11/2010 14:25 3,524,608 sppsvc.exe
1 File(s) 3,524,608 bytes
 
Total Files Listed:
6 File(s) 10,629,186 bytes
0 Dir(s) 358,339,162,112 bytes free
 
C:\Windows\system32> REG QUERY HKU
 
HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-3673603920-1938417040-2204823040-1001
HKEY_USERS\S-1-5-21-3673603920-1938417040-2204823040-1001_Classes
HKEY_USERS\S-1-5-18
 
C:\Windows\system32> REG QUERY HKU\S-1-5-20
 
HKEY_USERS\S-1-5-20\AppEvents
HKEY_USERS\S-1-5-20\Console
HKEY_USERS\S-1-5-20\Control Panel
HKEY_USERS\S-1-5-20\Environment
HKEY_USERS\S-1-5-20\EUDC
HKEY_USERS\S-1-5-20\Keyboard Layout
HKEY_USERS\S-1-5-20\Network
HKEY_USERS\S-1-5-20\Printers
HKEY_USERS\S-1-5-20\Software
HKEY_USERS\S-1-5-20\System
 
C:\Windows\system32> DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\
Microsoft\SoftwareProtectionPlatform
Volume in drive C is Acer
Volume Serial Number is 6AE0-2930
 
Directory of C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft
\SoftwareProtectionPlatform
 
05/08/2012 04:19 <DIR> .
05/08/2012 04:19 <DIR> ..
14/07/2009 05:46 <DIR> Cache
11/07/2012 22:04 7,113,258 tokens.bar
1 File(s) 7,113,258 bytes
3 Dir(s) 358,339,162,112 bytes free
 
C:\Windows\system32> ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roami
ng\Microsoft\SoftwareProtectionPlatform\tokens.dat
C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProte
ctionPlatform\tokens.dat: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
The missing tokens.dat is presumably left over from my trying to recreate the license store last night.

Thanks again for the quick replies :c)
My System SpecsSystem Spec
05 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - so we know that the SPPSVC isn't functioning at all, as it's not recreated the tokens.dat file as it should have done.
Everything else looks normal enough at the moment - the other two 'not found' errors are me being over-enthusiastic


Please run the following commands
dir C:\Windows\System32\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
dir C:\Windows\SysWOW64\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
icacls C:\Windows\System32\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
icacls C:\Windows\SysWOW64\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms

post the results, and then CAREFULLY do the following
(NOTE: making changes to the registry can kill your machine - there is no 'undo' option except System Restore)

Open Regedit - click on the Start button, and in the Search box type
Regedit
hit the Enter key
in the left pane, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sppsvc
right-click on the 'folder' name (sppsvc)
Select Permissions
Make a note of the permissions showing for each user - post that list.
Close the popup, and close Regedit
My System SpecsSystem Spec
05 Aug 2012   #7

Windows 7 Home Premium 64bit
 
 

Transcript from commands:
Code:
 
PS C:\Users\Sandry> dir C:\Windows\System32\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
 
 
Directory: C:\Windows\System32\spp\tokens\pkeyconfig
 
 
Mode LastWriteTime Length Name
---- ------------- ------ ----
-a--- 20/11/2010 12:33 1018920 pkeyconfig.xrm-ms
 
 
PS C:\Users\Sandry> dir C:\Windows\SysWOW64\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
 
 
Directory: C:\Windows\SysWOW64\spp\tokens\pkeyconfig
 
 
Mode LastWriteTime Length Name
---- ------------- ------ ----
-a--- 20/11/2010 12:33 1018920 pkeyconfig.xrm-ms
 
 
PS C:\Users\Sandry> icacls C:\Windows\System32\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
C:\Windows\System32\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> icacls C:\Windows\SysWOW64\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms
C:\Windows\SysWOW64\spp\tokens\pkeyconfig\pkeyconfig.xrm-ms NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
Registry Permissions for sppsvc

CREATOR OWNER
Special Permissions: Allow (Everything else unchecked)
SYSTEM
Full Control: Allow
Read: Allow
Administrators
Full Control: Allow
Read: Allow

Users
Read: Allow
If I go into the Advanced settings to check the Special Permissions for CREATOR OWNER, I see the settings in the screen shot.


Attached Thumbnails
Windows 7 Build 7601 thinks it is not genuine.-sppsvc_registry_perms.jpg  
My System SpecsSystem Spec
05 Aug 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmm - you're a more advanced user than I thought!
Great - that's all normal... which means I'll have to really put a thinking cap on now.

ICACLS C:\Windows\System32\slui.exe
ICACLS C:\Windows\System32\en-US\slui.exe.mui
ICACLS C:\Windows\System32\sppobjs.dll
ICACLS C:\Windows\System32\sppcext.dll
ICACLS C:\Windows\System32\en-US\sppcext.dll.mui
ICACLS C:\Windows\SysWOW64\sppcext.dll
ICACLS C:\Windows\SysWOW64\en-US\sppcext.dll.mui
ICACLS C:\Windows\System32\sppc.dll
ICACLS C:\Windows\System32\en-US\sppc.dll.mui
ICACLS C:\Windows\SysWOW64\sppc.dll
ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui
ICACLS C:\Windows\System32\slc.dll
ICACLS C:\Windows\System32\en-US\slc.dll.mui
ICACLS C:\Windows\SysWOW64\slc.dll
ICACLS C:\Windows\SysWOW64\en-US\slc.dll.mui
ICACLS C:\Windows\System32\sppuinotify.dll
ICACLS C:\Windows\System32\en-US\sppuinotify.dll.mui
My System SpecsSystem Spec
05 Aug 2012   #9

Windows 7 Home Premium 64bit
 
 

I dunno about "advanced". I spend my life in front of my machine, but in reality I know precious little about Windows and most of what we're doing is a foreign language. I'm just following your clear instructions ;c)

Transcript from commands:
Code:
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\slui.exe
C:\Windows\System32\slui.exe: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\en-US\slui.exe.mui
C:\Windows\System32\en-US\slui.exe.mui: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\sppobjs.dll
C:\Windows\System32\sppobjs.dll: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\sppcext.dll
C:\Windows\System32\sppcext.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\en-US\sppcext.dll.mui
C:\Windows\System32\en-US\sppcext.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\SysWOW64\sppcext.dll
C:\Windows\SysWOW64\sppcext.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\SysWOW64\en-US\sppcext.dll.mui
C:\Windows\SysWOW64\en-US\sppcext.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\sppc.dll
C:\Windows\System32\sppc.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\en-US\sppc.dll.mui
C:\Windows\System32\en-US\sppc.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\SysWOW64\sppc.dll
C:\Windows\SysWOW64\sppc.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui
C:\Windows\SysWOW64\en-US\sppc.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\slc.dll
C:\Windows\System32\slc.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\en-US\slc.dll.mui
C:\Windows\System32\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\SysWOW64\slc.dll
C:\Windows\SysWOW64\slc.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\SysWOW64\en-US\slc.dll.mui
C:\Windows\SysWOW64\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
 
Successfully processed 1 files; Failed processing 0 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\sppuinotify.dll
C:\Windows\System32\sppuinotify.dll: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
 
PS C:\Users\Sandry> ICACLS C:\Windows\System32\en-US\sppuinotify.dll.mui
C:\Windows\System32\en-US\sppuinotify.dll.mui: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
Just for info: the Malwarebytes Anti-Malware scan finished. No problems detected.
My System SpecsSystem Spec
05 Aug 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

VERY strange - you sure the SFC completed without error?
The fact that those three files failed is worrying.

SFC /SCANFILE=C:\Windows\System32\slui.exe
SFC /SCANFILE=C:\Windows\System32\en-US\slui.exe.mui
SFC /SCANFILE=C:\Windows\System32\sppobjs.dll

DIR C:\Windows\System32\slui.exe
DIR C:\Windows\System32\en-US\slui.exe.mui
DIR C:\Windows\System32\sppobjs.dll
My System SpecsSystem Spec
Reply

 Windows 7 Build 7601 thinks it is not genuine.




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