in the system manufacturer/model number you can put the data you put into your other info. Also add the specific dv6 model. Sometimes we need to look up info on your particular notebook and we need such info when we do.
Windows 7 was the OS installed when I bought this laptop.
Have you since that time made an install/reinstall/upgrade of your Win 7?
If you:
WIN + Pause | bottom-right, do you see a "genuine Microsoft" icon?
WIN = key with microsoft logo on top.
Basically, I'm going to ask you to install updates one at a time, but before that:
Pleaee run the enclosed scripts and attach the resulting files to your next post.
# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************
PHP:
# ************************************************************
# Places InstalledUpdates.txt on your DESKTOP
# Places NotInstalledUpdates.TXT on your DESKTOP
#
# Hidden updates are ignored.
# ************************************************************
Try
{
$error.clear()
$file = "$env:userprofile\Desktop\InstalledUpdates.TXT"
If (test-path -path $file) {del $file}
$update = new-object -com Microsoft.update.Session
$searcher = $update.CreateUpdateSearcher()
write-host "`n`n Patience. I'm slowly, but steadily working on fetching the list of installed updates.`n`n"
$pending = $searcher.Search("IsInstalled=1")
foreach($entry in $pending.Updates) {
IF ($entry.IsHidden -ne $true) {
"Title: " + $entry.Title | Out-file -append $File
"Downloaded? " + $entry.IsDownloaded | Out-file -append $File
"Description: " + $entry.Description | Out-file -append $File
foreach($category in $entry.Categories) {
$d + "Category: " + $category.name | Out-file -append $File }
"" | Out-file -append $file } }
If ((Test-Path -path $file) -eq $false) {"No updates have been installed." | Out-file $file}
# Now to check the uninstalled updates that aren't hidden
$file = "$env:userprofile\Desktop\NotInstalledUpdates.TXT"
If (test-path -path $file) {del $file}
$update = new-object -com Microsoft.update.Session
$searcher = $update.CreateUpdateSearcher()
write-host "`n`n Patience. I'm slowly, but steadily working on fetching the list of uninstalled updates.`n`n"
$pending = $searcher.Search("IsInstalled=0")
foreach($entry in $pending.Updates) {
IF ($entry.IsHidden -ne $true) {
"Title: " + $entry.Title | Out-file -append $File
"Downloaded? " + $entry.IsDownloaded | Out-file -append $File
"Description: " + $entry.Description | Out-file -append $File
foreach($category in $entry.Categories) {
$d + "Category: " + $category.name | Out-file -append $File }
"" | Out-file -append $file } }
If (-not(Test-Path -path -$file)) {"There are no uninstalled updates which are unhidden." | Out-file $file}
}
Catch { "Unable to fetch update list from Microsoft site" }
Finally { "End of script"; EXIT }
EXIT
EXIT
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One more question: What anti-malware, anti-virus, internet security software are you using?