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Windows 7: Windows Updates Messes Up Laptop


08 Aug 2012   #1

MS Windows 7 Home Premium 64-bit SP1
 
 
Windows Updates Messes Up Laptop

Since last year, every time I install all of the windows updates, my laptop will have start-up problems. Either I can't make the password screen load (so I can't even log in), or when I do log in, the desktop doesn't load and all I get is a black screen staring me in the face. I've tried installing all the updates numerous times, and had to do a system restore each and every time, just to get my computer to work again.

My question is: does anyone know what's going on and how I can fix this problem? I don't have the time to go through each update to find out which ones are causing this, so I'd rather not resort to this.

Any help is greatly appreciated.

My System SpecsSystem Spec
.

08 Aug 2012   #2

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

It will help if you can post your specs please?
My System SpecsSystem Spec
08 Aug 2012   #3

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by Carl Lawrence View Post
It will help if you can post your specs please?
Manufacturer: Hewlett-Packard
Model: HP Pavilion dv6 Notebook PC
Windows 7 - 64-bit OS
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20 Ghz
Memory: 4.00 GB

Is there anything else in particular that you're looking for?
My System SpecsSystem Spec
.


08 Aug 2012   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Manufacturer and Model and
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.

==========================================================
=========================================================

Is the laptop usable? Yes/No

=================================================
=================================================

Where did you get your Win 7?

================================================

I will await your updated specs filled in as described, before continuing.
My System SpecsSystem Spec
08 Aug 2012   #5

MS Windows 7 Home Premium 64-bit SP1
 
 

Thank you for the instructions, karlsnooks. I am currently using Speccy. I'll update as soon as I have everything.

Alright, profile updated with specs. Interestingly, no optical drives and audio cards were detected.


Is the laptop usable? Yes/No


The laptop is currently usable. There's over 700 mb worth of updates I haven't installed yet, and the moment I install them, the laptop becomes unusable (i.e. the desktop won't load).

Where did you get your Win 7?

Windows 7 was the OS installed when I bought this laptop.
My System SpecsSystem Spec
08 Aug 2012   #6

MS Windows 7 Ultimate SP1 64-bit
 
 

in the system manufacturer/model number you can put the data you put into your other info. Also add the specific dv6 model. Sometimes we need to look up info on your particular notebook and we need such info when we do.

Windows 7 was the OS installed when I bought this laptop.
Have you since that time made an install/reinstall/upgrade of your Win 7?

If you:
WIN + Pause | bottom-right, do you see a "genuine Microsoft" icon?
WIN = key with microsoft logo on top.

Basically, I'm going to ask you to install updates one at a time, but before that:

Pleaee run the enclosed scripts and attach the resulting files to your next post.

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

Script:
# ************************************************************
# Places InstalledUpdates.txt on your DESKTOP
# Places NotInstalledUpdates.TXT on your DESKTOP
#
# Hidden updates are ignored.
# ************************************************************

Try
{
   
$error.clear()
   
$file "$env:userprofile\Desktop\InstalledUpdates.TXT"
   
If (test-path -path $file) {del $file}
   
$update = new-object -com Microsoft.update.Session
   $searcher 
$update.CreateUpdateSearcher()
   
write-host "`n`n Patience. I'm slowly, but steadily working on fetching the list of installed updates.`n`n"
   
$pending $searcher.Search("IsInstalled=1"
   foreach(
$entry in $pending.Updates) {
     IF (
$entry.IsHidden -ne $true) {
       
"Title: " $entry.Title Out-file -append $File
       
"Downloaded? " $entry.IsDownloaded Out-file -append $File
       
"Description: " $entry.Description Out-file -append $File
       
foreach($category in $entry.Categories) {
           
$d "Category: " $category.name Out-file -append $File }
       
"" Out-file -append $file } }
   If ((
Test-Path -path $file) -eq $false) {"No updates have been installed." Out-file $file
# Now to check the uninstalled updates that aren't hidden
   
$file "$env:userprofile\Desktop\NotInstalledUpdates.TXT"
   
If (test-path -path $file) {del $file}
   
$update = new-object -com Microsoft.update.Session
   $searcher 
$update.CreateUpdateSearcher()
   
write-host "`n`n Patience. I'm slowly, but steadily working on fetching the list of uninstalled updates.`n`n"
   
$pending $searcher.Search("IsInstalled=0"
   foreach(
$entry in $pending.Updates) {
   IF (
$entry.IsHidden -ne $true) {
       
"Title: " $entry.Title Out-file -append $File
       
"Downloaded? " $entry.IsDownloaded Out-file -append $File
       
"Description: " $entry.Description Out-file -append $File
       
foreach($category in $entry.Categories) {
         
$d "Category: " $category.name Out-file -append $File }
       
"" Out-file -append $file } }
   If (-
not(Test-Path -path -$file)) {"There are no uninstalled updates which are unhidden." Out-file $file
}
Catch { 
"Unable to fetch update list from Microsoft site" }
Finally "End of script"; EXIT }

EXIT
EXIT 
==========================================
==========================================

One more question: What anti-malware, anti-virus, internet security software are you using?
My System SpecsSystem Spec
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 Windows Updates Messes Up Laptop




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