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Windows 7: Windows Update errors

09 Aug 2012   #1
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 
Windows Update errors

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I have run a FixIt and Windows Update readiness tool and I still can't get these 3 updates to install. I retried both tools 3 times, sfc found no violations. Retrying updates yields the same errors. I have tried each one individually too.
I've also rebooted and restarted the PC.




My System SpecsSystem Spec
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09 Aug 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

A little something I found. Worth a read. Error 8007000D on Update KB938371 - Microsoft Answers
What anti virus and firewall are you using?
What KB's won't install? I'm unable to read them in your post.
My System SpecsSystem Spec
09 Aug 2012   #3
derekimo

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

My System SpecsSystem Spec
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09 Aug 2012   #4
F5ing

Windows 7 Ultimate x64
 
 

Have you tried installing them upon a shutdown or restart, rather than when you're logged on? I've found that troublesome updates (and SPs) can often be installed in that manner.

It would bother me though as to why they couldn't be installed in a normal manner.
My System SpecsSystem Spec
09 Aug 2012   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
A little something I found. Worth a read. Error 8007000D on Update KB938371 - Microsoft Answers
What anti virus and firewall are you using?
What KB's won't install? I'm unable to read them in your post.
Norton Internet Security 2012, see Derek's post for the KB numbers. Funny, they enlarge for me and are readable.
Derek they all were x86.msu and said not applicable to my system.
Quote   Quote: Originally Posted by F5ing View Post
Have you tried installing them upon a shutdown or restart, rather than when you're logged on? I've found that troublesome updates (and SPs) can often be installed in that manner.

It would bother me though as to why they couldn't be installed in a normal manner.
I don't have the option of a shutdown install, can it be forced?
My System SpecsSystem Spec
10 Aug 2012   #6
derekimo

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

My System SpecsSystem Spec
10 Aug 2012   #7
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by F5ing View Post
Have you tried installing them upon a shutdown or restart, rather than when you're logged on? I've found that troublesome updates (and SPs) can often be installed in that manner.

It would bother me though as to why they couldn't be installed in a normal manner.
I don't have the option of a shutdown install, can it be forced?
If you temporarily set WU to install immediately, have the updates selected, and then try a shutdown or restart, I believe you should have the option (or it may be forced -- it's been quite awhile since I've had to do it this way on anyone's machine).

Afterwards set WU options back to the way you previously had it.

Did you check what derekimo mentioned about other updates being required before those?
My System SpecsSystem Spec
10 Aug 2012   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I Googled the KBxxxxxxx-x64.msu and installed the KB 2532531.
Also the KB2529073 and now all my USB ports are dead as soon as Windows start so I can do nothing with it. USB keyboard and mouse, no PS2 ports on this.
I am on another drive in the same PC and all works fine. Can I uninstall the update from this drive?
My System SpecsSystem Spec
10 Aug 2012   #9
F5ing

Windows 7 Ultimate x64
 
 

If you cannot do a system restore I think you've got to open WU, click on Update History, and right click the updates you want to remove.
My System SpecsSystem Spec
10 Aug 2012   #10
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I can't do anything with no user interface. I can't even opon Computer with this other drive, I get an error, "Server execution failed"

I wish I could click anything.
My System SpecsSystem Spec
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