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Windows 7: Windows Update Cannot Check for Updates

11 Aug 2012   #1
BriLee

Windows 7 Home Premium 64bit
 
 
Windows Update Cannot Check for Updates

Hello! This is an issue that I've never come across before. When I try to update my computer (Windows 7 64bit) I get an error message stating "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I already tried this before, but to my disappointment I still receive the message. Can anyone help me solve this issue? Thanks! If anyone needs any further information, please do ask. I'm a bit of a rookie though, haha.


My System SpecsSystem Spec
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12 Aug 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by BriLee View Post
Hello! This is an issue that I've never come across before. When I try to update my computer (Windows 7 64bit) I get an error message stating "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I already tried this before, but to my disappointment I still receive the message. Can anyone help me solve this issue? Thanks! If anyone needs any further information, please do ask. I'm a bit of a rookie though, haha.
BEFORE doing anything drastic such as resetting WU, try this -

Windows Update Settings - Change

Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.
My System SpecsSystem Spec
12 Aug 2012   #3
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello BriLee, and welcome to Seven Forums.

If the above doesn't help, then give OPTION TWO in the tutorial below a try to reset Windows Update without losing your update history.

Windows Update - Reset

Hope this helps,
Shawn
My System SpecsSystem Spec
.


12 Aug 2012   #4
BriLee

Windows 7 Home Premium 64bit
 
 

Thank you very much... Everything is working just fine now!
My System SpecsSystem Spec
12 Aug 2012   #5
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

That's great news. What turned out to be the issue?
My System SpecsSystem Spec
13 Aug 2012   #6
BriLee

Windows 7 Home Premium 64bit
 
 

Well, I tried the first option, but it didn't seem to work. Then, I followed the directions you gave me and it was working just fine afterwards.
My System SpecsSystem Spec
13 Aug 2012   #7
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Thank you for posting back. I'm glad that we could help.
My System SpecsSystem Spec
03 Oct 2012   #8
chasnz

Windows 7 Ulitmate 32 bit
 
 

Thanks for the tip NoelDP. I found this solution worked for me:

Open Windows Update
Click on Change Settings
Select 'Check for updates but let me choose whether to download and install them'
Click OK
My System SpecsSystem Spec
03 Oct 2012   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Don't forget to set it back to Automatic
Glad it worked for you.
My System SpecsSystem Spec
10 Oct 2012   #10
Raynian

Microsoft Windows 7 Professional 64-bit
 
 

Omg Noel, your advice worked for my older Vista laptop. Was trying to keep it updated to keep it as a spare laptop lol.

Thanks a bunch ~
My System SpecsSystem Spec
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 Windows Update Cannot Check for Updates




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