Windows Update Cannot Check for Updates

BriLee said:

Hello! This is an issue that I've never come across before. When I try to update my computer (Windows 7 64bit) I get an error message stating "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I already tried this before, but to my disappointment I still receive the message. Can anyone help me solve this issue? Thanks! :) If anyone needs any further information, please do ask. I'm a bit of a rookie though, haha.

BEFORE doing anything drastic such as resetting WU, try this -

Windows Update Settings - Change

Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

Hello BriLee, and welcome to Seven Forums.

If the above doesn't help, then give OPTION TWO in the tutorial below a try to reset Windows Update without losing your update history. :)

Windows Update - Reset

Hope this helps,
Shawn

That's great news. What turned out to be the issue?

Thank you for posting back. I'm glad that we could help. :)

Don't forget to set it back to Automatic :)
Glad it worked for you.