Windows 7: Windows 7 Build 7601 Not Genuine?

DaveId66 · 11 Aug 2012

I just got the "Windows 7 Build 7601" message. Like others, my screen is black with the exception of the shortcut icons. But, I can still access programs, not sure for how long, though. The PC was purchased within last 12 months from Best Buy. The motherboard recently went out and they repaired it but I had to reinstall all the software, other than the OS.

As recommended I ran the diagnostic and these are the results:

Code:

Diagnostic           Report (1.9.0027.0):
          -----------------------------------------
          Windows Validation Data-->
          
          Validation Code: 50
          Cached Online Validation Code: 0x0
          Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
          Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
          Windows Product ID: 00359-OEM-8992687-00249
          Windows Product ID Type: 2
          Windows License Type: OEM SLP
          Windows OS version: 6.1.7601.2.00010300.1.0.003
          ID: {0618009A-8A67-44AB-93F7-707A274031E5}(1)
          Is Admin: Yes
          TestCab: 0x0
          LegitcheckControl ActiveX: N/A, hr = 0x80070002
          Signed By: N/A, hr = 0x80070002
          Product Name: Windows 7 Home Premium
          Architecture: 0x00000009
          Build lab: 7601.win7sp1_gdr.120503-2030
          TTS Error: 
          Validation Diagnostic: 
          Resolution Status: N/A
          
          Vista WgaER Data-->
          ThreatID(s): N/A, hr = 0x80070002
          Version: N/A, hr = 0x80070002
          
          Windows XP Notifications Data-->
          Cached Result: N/A, hr = 0x80070002
          File Exists: No
          Version: N/A, hr = 0x80070002
          WgaTray.exe Signed By: N/A, hr = 0x80070002
          WgaLogon.dll Signed By: N/A, hr = 0x80070002
          
          OGA Notifications Data-->
          Cached Result: N/A, hr = 0x80070002
          Version: N/A, hr = 0x80070002
          OGAExec.exe Signed By: N/A, hr = 0x80070002
          OGAAddin.dll Signed By: N/A, hr = 0x80070002
          
          OGA Data-->
          Office Status: 109 N/A
          OGA Version: N/A, 0x80070002
          Signed By: N/A, hr = 0x80070002
          Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
          
          Browser Data-->
          Proxy settings: N/A
          User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
          Default Browser: C:\Program Files (x86)\Mozilla           Firefox\firefox.exe
          Download signed ActiveX controls: Prompt
          Download unsigned ActiveX controls: Disabled
          Run ActiveX controls and plug-ins: Allowed
          Initialize and script ActiveX controls not marked as safe:           Disabled
          Allow scripting of Internet Explorer Webbrowser control:           Disabled
          Active scripting: Allowed
          Script ActiveX controls marked as safe for scripting: Allowed
          
          File Scan Data-->
          
          Other data-->
          Office Details:            <GenuineResults><MachineData><UGUID>{0618009A-8A67-44AB-93F7-707A274031E5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-604647010-1119789840-668049173</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>HuronRiver             Platform</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>44CN43WW</Version><SMBIOSVersion            major="2"            minor="6"/><Date>20111027000000.000000+000</Date></BIOS><HWID>8AF93907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern            Standard            Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01               </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>             
          
          Spsys.log Content: 0x80070002
          
          Licensing Data-->
          Software licensing service version: 6.1.7601.17514
          
          Name: Windows(R) 7, HomePremium edition
          Description: Windows Operating System - Windows(R) 7, OEM_SLP           channel
          Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
          Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
          Extended PID: 00359-00178-926-800249-02-1033-7600.0000-1852012
          Installation ID:           006160716392124713576635180452590393083950062926877060
          Processor Certificate URL:           http://go.microsoft.com/fwlink/?LinkID=88338
          Machine Certificate URL:           http://go.microsoft.com/fwlink/?LinkID=88339
          Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
          Product Key Certificate URL:           http://go.microsoft.com/fwlink/?LinkID=88340
          Partial Product Key: FJQKD
          License Status: Notification
          Notification Reason: 0xC004F059.
          Remaining Windows rearm count: 3
          Trusted time: 8/11/2012 10:35:18 PM
          
          Windows Activation Technologies-->
          HrOffline: 0x00000000
          HrOnline: 0x00000000
          HealthStatus: 0x0000000000000000
          Event Time Stamp: 7:9:2012 14:06
          ActiveX: Registered, Version: 7.1.7600.16395
          Admin Service: Registered, Version: 7.1.7600.16395
          HealthStatus Bitmask Output:
          
          
          HWID Data-->
          HWID Hash Current:           LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFajwx0xOVEa2LcvoHs0DIeLnM=
          
          OEM Activation 1.0 Data-->
          N/A
          
          OEM Activation 2.0 Data-->
          BIOS valid for OA 2.0: no, invalid SLIC table
          Windows marker version: N/A
          OEMID and OEMTableID Consistent: N/A
          BIOS Information: 
            ACPI Table Name    OEMID Value    OEMTableID Value
            APIC            LENOVO        CB-01   
            FACP            LENOVO        CB-01   
            HPET            LENOVO        CB-01   
            MCFG            LENOVO        CB-01   
            SLIC            LENOVO        CB-01   
            SSDT            LENOVO        PtidDevc
            ASF!            LENOVO        CB-01   
            SSDT            LENOVO        PtidDevc
            SSDT            LENOVO        PtidDevc
            UEFI            LENOVO        CB-01   
            UEFI            LENOVO        CB-01   
            UEFI            LENOVO        CB-01

NoelDP · 12 Aug 2012

As I suspected would be the case, the problem is with the SLIC table in the BIOS - it looks as if the flash they attempted failed, with the result that the SLIC Table is corrupted.

You need to change the Product Key to the one on your COA sticker (on the machine's case, or inside the battery compartment), and activate that.
Use the Change Product Key link to be found at the bottom of the System properties page, and follow the instructions.

DaveId66 · 12 Aug 2012

I believe that did it! Thanks!

NoelDP · 12 Aug 2012

Great - please post a new MGADiag report so that we can check that all is OK

DaveId66 · 12 Aug 2012

Here's the latest Diagnostic Report:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FQ6R8-RGCP8-BKBXV
Windows Product Key Hash: nwo+QSWVOQOPhDYF2UuysdImKTo=
Windows Product ID: 00359-OEM-9820277-18542
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0618009A-8A67-44AB-93F7-707A274031E5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0618009A-8A67-44AB-93F7-707A274031E5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BKBXV</PKey><PID>00359-OEM-9820277-18542</PID><PIDType>8</PIDType><SID>S-1-5-21-604647010-1119789840-668049173</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>HuronRiver Platform</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>44CN43WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20111027000000.000000+000</Date></BIOS><HWID>8AF93907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-202-718542-02-1033-7601.0000-2252012
Installation ID: 015434313676566425880474082282403941219882947175107931
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: BKBXV
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/12/2012 8:56:53 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:9:2012 14:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFajwx0xOVEa2LcvoHs0DIeLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        CB-01   
  FACP            LENOVO        CB-01   
  HPET            LENOVO        CB-01   
  MCFG            LENOVO        CB-01   
  SLIC            LENOVO        CB-01   
  SSDT            LENOVO        PtidDevc
  ASF!            LENOVO        CB-01   
  SSDT            LENOVO        PtidDevc
  SSDT            LENOVO        PtidDevc
  UEFI            LENOVO        CB-01   
  UEFI            LENOVO        CB-01   
  UEFI            LENOVO        CB-01

NoelDP · 12 Aug 2012

That looks fine now - you may want to double-check by validating at www.microsoft.com/genuine/validate
When it passes, you'll be offered IE9 and MSE - you don't have to take them!

DaveId66 · 12 Aug 2012

Thanks for the guidance. All looks well!

NoelDP · 12 Aug 2012

Glad to hear it - good luck.

tepmi · 11 Dec 2012

I have an error on the bottom left of my machine, it looks like the desktop, but I can't use it in order to fix it. "windows 7 7601 not genuine" Please help!

NoelDP · 11 Dec 2012

Please start a NEW thread of your own, and post an MGADiag report.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Windows 7: Windows 7 Build 7601 Not Genuine?

Windows 7 Build 7601 Not Genuine? problems?