Windows 7: Update Failure

naman · 14 Aug 2012

I have 3 important update failure.

KB2656351
KB2600217
KB2698365

First two are being installed but then they re-appear in Update list.

The third one gives the error Code 80070065E.

I've tried FixIt and SUR however they couldn't manage to solve this problem.

Could you please help me thru this? Thanks in advance.

tom982 · 14 Aug 2012

Hello naman and welcome to the forums

Could you copy and paste the contents of the SURT log please, it is located here:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Thanks

Tom

naman · 15 Aug 2012

Quote:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 15.0
2012-08-14 02:05

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1142
No errors detected

This is log of SUR.

tom982 · 15 Aug 2012

Could you follow the steps outlined in this post please? Fortunately, I dealt with an identical thread earlier this morning where the user found the solution

Update Error Code 800B0100

Tom

naman · 20 Aug 2012

Followed the suggested steps given in the redirected post above, I managed to successfully install the mentioned updates.

I first uninstalled .NET Framework 4 and then re-installed it. Applied the necessary updates excluding KB2698365. Then manually installed the update for KB2698365. Everything is fine now.

Thank you.

tom982 · 20 Aug 2012

That's great news

Thanks for posting back the results!

You're most welcome

Tom

Windows 7: Update Failure

Update Failure problems?