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Windows 7: Update Failure


14 Aug 2012   #1

Windows 7 Home Premium x64
 
 
Update Failure

I have 3 important update failure.

KB2656351
KB2600217
KB2698365

First two are being installed but then they re-appear in Update list.

The third one gives the error Code 80070065E.

I've tried FixIt and SUR however they couldn't manage to solve this problem.

Could you please help me thru this? Thanks in advance.

My System SpecsSystem Spec
.

14 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello naman and welcome to the forums

Could you copy and paste the contents of the SURT log please, it is located here:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Thanks

Tom
My System SpecsSystem Spec
15 Aug 2012   #3

Windows 7 Home Premium x64
 
 

Quote:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 15.0
2012-08-14 02:05

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1142
No errors detected
This is log of SUR.
My System SpecsSystem Spec
.


15 Aug 2012   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Could you follow the steps outlined in this post please? Fortunately, I dealt with an identical thread earlier this morning where the user found the solution

Update Error Code 800B0100

Tom
My System SpecsSystem Spec
20 Aug 2012   #5

Windows 7 Home Premium x64
 
 

Followed the suggested steps given in the redirected post above, I managed to successfully install the mentioned updates.

I first uninstalled .NET Framework 4 and then re-installed it. Applied the necessary updates excluding KB2698365. Then manually installed the update for KB2698365. Everything is fine now.

Thank you.
My System SpecsSystem Spec
20 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

That's great news Thanks for posting back the results!

You're most welcome

Tom
My System SpecsSystem Spec
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