Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Activation problem with win 7 HP MGA Diagnostic report

16 Aug 2012   #1

win 7 home premium 64
Activation problem with win 7 HP MGA Diagnostic report

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {265B45BF-65A4-4628-9A76-5A1318E112BB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{265B45BF-65A4-4628-9A76-5A1318E112BB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-4158951653-3866940641-3077205611</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4151/200 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>0CCN58WW(V1.24) </Version><SMBIOSVersion major="2" minor="5"/><Date>20090929000000.000000+000</Date></BIOS><HWID>9BB83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7600.0000-2292012
Installation ID: 018051426044250881209806958112195474574323383290259241
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: FJQKD
License Status: Initial grace period
Time remaining: 43140 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 8/16/2012 8:16:29 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm

My System SpecsSystem Spec

16 Aug 2012   #2

win 7 home premium 64
additional Info

The Product key ia worn on the bottom of the laptop so I had to pull it from the registry using Magic jelly bean key finder
My System SpecsSystem Spec
16 Aug 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

You used a Retail disk for a reinstall??
If so, that's your problem - for teh OEM_SLP Key in use here, you MUST use the Recovery media supplied by the manufacturer - a Retail or System Builder disk doesn't contain the proper licenses to enable self-activation of the Key.

You should order a set of Recovery media from the manufacturer, and do a clean install with that.

There *may* be an alternative solution though, if you are patient and persistent.
Attempt Telephone Activation, and speak to an operator - they will tell you that your current Key is blocked (they should then ask for confirmation of your Product Key). Explain to them your problem, that you need to change the Key to the one on your sticker, but that the sticker is unreadable (could they please supply a replacement Key?). Hopefully they will ask for documentary proof of the sticker, in the form of an email with a picture of the affected sticker - and you can proceed from there.
Sometimes it takes two or three calls before you get an operator who actually knows and uses this procedure - but I know that it can and does happen.
My System SpecsSystem Spec


 Activation problem with win 7 HP MGA Diagnostic report

Thread Tools

Similar help and support threads
Thread Forum
Report .rar witch SF Diagnostic Tool file BSOD Windows 7 Ultimate x86
Hello Sevens Forum I have a BSOD in my windows 7 ultimate here post my SF Report. I dont know what could be the problem. Can you Help me? Thz!!!
BSOD Help and Support
Problem with BSOD after screensaver, diagnostic tool uploaded
this is the problem..upload the diagnostic
BSOD Help and Support
microsoft genuine advantage diagnostic tool report
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE22 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-YG69F-9M66D-PMJBM Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=...
Windows Updates & Activation
60 second diagnostic report ?
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. Any ideas why I would get this error? The graphics card is...
General Discussion
System diagnostic report
I have run a w7 home premium system diagnostic report which contains a couple of errors and warnings. I dont really understand what the errors mean or what to do about them. Having looked at my event viewer I see many errors and warnings listed, again I dont know what these mean or if I need to...
Performance & Maintenance
run diagnostic, problem detected but no error message
I have problems when I play games, I get some BSOD about half an hour after I start playing. it says local ID 1033 I tought it might be a memory problem so I run the memoty test, it says it found a hardware problem and that I should contact the manufacturer. Then windows boot perfectly and no...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:32.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App