Windows activation issue / not genuine

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  1. notsofst
    Posts : 6
    Windows 7 64 bit
       New #1

    Windows activation issue / not genuine


    This has been going on for a while now, I even procured a new key to try but no luck. Can I / Should I attempt a Windows repair from disc?

    Diagnostic and SFC scan data attached. SFC scan console out:

    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of them.
    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FMYYB-H32CQ-DHCCX
Windows Product Key Hash: DBweJPBDoI5GKrF9yNLKptZTUjk=
Windows Product ID: 00426-069-5327963-86417
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9F621E22-5B92-448C-A12B-4108A50B1DB9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9F621E22-5B92-448C-A12B-4108A50B1DB9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DHCCX</PKey><PID>00426-069-5327963-86417</PID><PIDType>5</PIDType><SID>S-1-5-21-2401468808-1669215493-2102518498</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1401   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100611000000.000000+000</Date></BIOS><HWID>EB183307018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-532796-00-1033-7601.0000-3192012
Installation ID: 012934025035725206687001878590420402404680759603186655
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DHCCX
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/5/2013 2:11:05 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:31:2012 21:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: QgAAAAMABgABAAEAAQADAAAAAwABAAEAln24fD66FT/9x0jE7ukwD1TyEDP045oF7Jx39mI9PpM99dajcoq+QZ6z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			061110		APIC1422
  FACP			061110		FACP1422
  SRAT			AMD   		FAM_F_10
  HPET			061110		OEMHPET 
  MCFG			061110		OEMMCFG 
  OEMB			061110		OEMB1422
  SSDT			A M I 		POWERNOW
      My Computer
    Quote Quote

  3. Northernsoul55
    Posts : 2,014
    Windows 7 Professional 64bit
       New #2

    Hi notsofst and welcome,


    The key you are using is an MSDN Retail key which is showing as blocked. You really shouldnt be using this key unless obtained from your company or educational institute. Can I please enquire how you obtained the key?

    Cheers

    Dave
      My Computer
    Quote Quote

  4. notsofst
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #3

    I have an MSDN subscription through my company, is there something wrong with the subscription? I just got it renewed.

    This machine may have been using an old/expired subscription up until I updated it about a month ago, which I thought the problem was, but even with a new subscription/key the error remains.
      My Computer
    Quote Quote

  6. Northernsoul55
    Posts : 2,014
    Windows 7 Professional 64bit
       New #4

    Hi notsofst,

    You could try Installing the Intel Rapid Storage Drivers.
    You could try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

    Once complete, please reboot twice, then post another MGADiag report.

    Failing that I will have to refer your problem to the expert in this field who will be able to advise you further.

    Let me know how that goes and we can take it from there.

    Good luck

    Cheers

    Dave
      My Computer
    Quote Quote

  7. Northernsoul55
    Posts : 2,014
    Windows 7 Professional 64bit
       New #5

    P.S. Forgot to mention the file you want is:

    iata_enu.exe:     provides English-only files if you have an English version of the operating system.

    cheers

    Dave
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Just to clarify things a little for everyone.....
    90% of the time, when we see MSDN Keys in the forums, they are the result of people purchasing/using counterfeits - either knowingly or unknowingly.
    As a result we tend to get a little antsy around them :)

    Your report is typical of a machine with either
    1) a bollixed IRST/IMST driver install - often occurring when restoring an image from backup.
    2) a corrupted CatRoot2 folder
    3) another as yet unidentified cause - the only known solution for which currently is a reinstall.
      My Computer
    Quote Quote

  10. notsofst
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #7

    I downloaded the Windows Ultimate ISO to a USB key and performed an "Upgrade" to try and repair my install.

    Hopefully that blows away my incorrect files and replaces them with fresh ones.

    I'll post back if it doesn't work.
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Please post a new MGADiag report - that'll tell us whether it fixed it or not.
      My Computer
    Quote Quote

  12. notsofst
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #9

    So far no activation errors in the last two hours. New report:

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TXQHK-VV86C-9VV2J
Windows Product Key Hash: aFFoEVn9qNarqPBgi8X+NqK+U48=
Windows Product ID: 00426-069-5760145-86929
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9F621E22-5B92-448C-A12B-4108A50B1DB9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9F621E22-5B92-448C-A12B-4108A50B1DB9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VV2J</PKey><PID>00426-069-5760145-86929</PID><PIDType>5</PIDType><SID>S-1-5-21-2401468808-1669215493-2102518498</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1401   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100611000000.000000+000</Date></BIOS><HWID>EB183307018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-576014-00-1033-7601.0000-0062013
Installation ID: 018062587861116291725724621212926636367151667960536543
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9VV2J
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/6/2013 10:10:42 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:6:2013 08:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAADAAAAAQABAAEAln24fD66EDP04+7pMA9IxFTymgXsnGI9PpM99dajnrM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			061110		APIC1422
  FACP			061110		FACP1422
  SRAT			AMD   		FAM_F_10
  HPET			061110		OEMHPET 
  MCFG			061110		OEMMCFG 
  OEMB			061110		OEMB1422
  SSDT			A M I 		POWERNOW
      My Computer
    Quote Quote

  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    You need to uninstall and reinstall the WAT update....

    Close all open windows.
    Open an Elevated Command Prompt window, and type the following command

    wusa /uninstall /kb:971033

    and hit the Enter key
    Accept the warnings/confirmations, and wait for it to complete

    copy and paste the output (if any) from the command prompt window to a reply here,
    Reboot

    reinstall the update from http://support.microsoft.com/kb/971033
    Reboot

    run another MGADiag report, and post it.
      My Computer
    Quote Quote

 
Page 1 of 2 12 LastLast

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