I encountered the same problem with my Acer laptop on Uverse. Did a restore and was able to access then re-ran Windows update and lost access again. Tried to resolve the problem with AT&T, but turned out it wasn't their problem, which it wasn't when I resurrected an old desktop and was able to hit the Internet. So I setup a chat with an Acer rep and he told me to re-run the updates then reload my network driver. I Restored and re-ran Windows Update again and noticed there were only 18 files instead of the original 19 and I was able to access the Internet after the update, did not have to reload my network driver... So I'm wondering if MS found something and dropped one of the original files... Now I need to find out what happened to my Restart, system hangs in the initial bootup... Hope you get it fixed, good luck!!