Windows 7: Cannot Update KB2691442 & KB2732500 - Error Codes 800B0100 & 800F0900

Leespiker · 27 Aug 2012

I have to update these two updates in order to use my university's internet connection. I have tried many, many troubleshooting methods from Microsoft's Fix-It Tool to manually installing the updates to repairing and even re-installing .NET Framework from a clean source. I have my CheckSur files attached. The CBS file was too big to upload.

Thanks in advance for any help.

tom982 · 28 Aug 2012

Hello Leespiker and welcome to the forums

Here's the log from the latest SURT run:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 15.0
2012-08-27 22:56

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB2691442~31bf3856ad364e35~amd64~~6.1.1.3.mum		Line 1: INDX(
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2691442~31bf3856ad364e35~amd64~~6.1.1.3.mum		Line 1: INDX(
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.mum		Line 1: INDX(

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

I have extracted the files from the update and attached them to this post (Extracted.zip), please download and extract this file to your desktop. There will be two files:

package_2_for_kb2691442~31bf3856ad364e35~amd64~~6.1.1.3.mum
package_2_for_kb2691442~31bf3856ad364e35~amd64~~6.1.1.3.cat

Copy and paste these files into the following location:

%Windir%\Temp\CheckSur\Servicing\Packages

Where %Windir% is usually C:\Windows

Then rerun the SURT and copy and paste the CheckSUR.persist.log as before.

Tom

Leespiker · 28 Aug 2012

Quote: Originally Posted by tom982

I have extracted the files from the update and attached them to this post (Extracted.zip), please download and extract this file to your desktop. There will be two files:

package_2_for_kb2691442~31bf3856ad364e35~amd64~~6.1.1.3.mum
package_2_for_kb2691442~31bf3856ad364e35~amd64~~6.1.1.3.cat

Copy and paste these files into the following location:

%Windir%\Temp\CheckSur\Servicing\Packages

Where %Windir% is usually C:\Windows

Then rerun the SURT and copy and paste the CheckSUR.persist.log as before.

Tom

I have attached the new CheckSUR.persist.log. Thank you again for your help! It means a lot.

Lee

tom982 · 28 Aug 2012

Hi Lee,

You're most welcome for the help!

Thanks, that's great. It fixed the problems that you had, but a few more have also appeared

Two more dodgy updates to fix, bear with me whilst I source these ones:

Code:

	servicing\packages\Package_for_KB2691442~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB2691442~31bf3856ad364e35~amd64~~6.1.1.3.cat
	servicing\packages\Package_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat

Tom

Leespiker · 28 Aug 2012

Hey Tom,

No worries. Take your time, and thanks again.

Lee

P.S. It's stupid that I have to update these updates in the first place.

Leespiker · 28 Aug 2012

Any luck?

EDIT: Didn't even realize it, but my laptop is Windows 7 64-bit. Can't I just take the packages from there?

EDIT(2): I took the packages/updates from my laptop. It worked! Thank you for your help Tom!

tom982 · 29 Aug 2012

Quote: Originally Posted by Leespiker

Hey Tom,

No worries. Take your time, and thanks again.

Lee

P.S. It's stupid that I have to update these updates in the first place.

Quote: Originally Posted by Leespiker

Any luck?

EDIT: Didn't even realize it, but my laptop is Windows 7 64-bit. Can't I just take the packages from there?

EDIT(2): I took the packages/updates from my laptop. It worked! Thank you for your help Tom!

Hi Lee,

Sorry it took me so long to get back to you. The files that were corrupt on your computer are known as the 'default package' and I've never come across one of these before. The problem was that there wasn't a file with a matching name in the files that I extracted from the update, so I didn't know which one to use. A good friend, and teacher, told me that the default package is named update.mum and update.cat in the files and what do you know, they're there!

But it looks like you've solved your problem by yourself - great job!

It's fine to take packages from another computer (I would've uploaded the files from my Windows 7 x64 if the power supply wasn't bust!), but there's a chance that these might be corrupt as well. Obtaining the files from an update guarantees that they're free from errors

But if the SURT has replaced them, then they must be alright.

Once again, great job for fixing this yourself

Tom

Windows 7: Cannot Update KB2691442 & KB2732500 - Error Codes 800B0100 & 800F0900

Cannot Update KB2691442 & KB2732500 - Error Codes 800B0100 & 800F0900 problems?