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Windows 7: BITS Error 2: The System cannot find the file specified

15 May 2013   #21
tr6

Windows 7 Home Premium
 
 

Hi Kaktussoft - Thanks for your reply. I was able to import the reg file by doing the steps you suggested. Here's how HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters key looks now:

Attachment 268175

After applying the registry fix, I tried to start BITS by going to Administrative Tools/Services/BITS/Properties and clicking on the Start button. Now I no longer see the "BITS Error 2" message I had before, but now I see this error:

Windows could not start the BITS service on Local Computer
Error 126: The specified module could not be found.
Attachment 268178

I tried rebooting the computer and then going to the Administrative Tools again, but the same result occurs.

Next, I started searching the forum for this new error. I found something called the "SFC/SCANNOW" tool recommended here SFC /SCANNOW Command - System File Checker

I ran the tool twice, but only got part of the way through (34%) each time before saying the "Windows Resource Protection could not perform the requested operation." Here's a screen shot of that:

Attachment 268177

At this point, I am not sure what else to try. Anything you could recommend? Thanks so much again for all your help, TR6


My System SpecsSystem Spec
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15 May 2013   #22
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

file %SystemRoot%\system32\qmgr.dll exists?
Do this #1
Post the output
My System SpecsSystem Spec
15 May 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
.

15 May 2013   #24
tr6

Windows 7 Home Premium
 
 

Hi Kaktussoft and NoelDP - Here's the result from the cbs.log. You'll see like I did that qmgr.dll is corrupted. I also did a search for qmgr.dll in c:\windows\system32 folder, but I could not find it there. All I could find that was close is a file named qmgrprxy.dll . Is the fix as simple as downloading qmgr.dll and placing it in that same folder? If so, please let me know. Many Thanks! - TR6

Attachment 268205
My System SpecsSystem Spec
15 May 2013   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It shouldn't be corrupted any more (SFC appears to have corrected it) - but please follow the Windows Update Posting Instructions and post all the information requested - the abbreviated report you posted is very little use more many things.
My System SpecsSystem Spec
15 May 2013   #26
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try to start BITS service manually again. If it is running.... Try to install windows updates
My System SpecsSystem Spec
29 May 2013   #27
mrwizardusa

Win 7 64bit
 
 
Thanks

THANKS Kaktussoft! Importing the registry keys fixed our BITS error 2. We were missing most of the sub keys. We worked and searched for fixes for this problem for 2 days before finding this fix. Thanks again!
My System SpecsSystem Spec
07 Jun 2013   #28
thetrooper

Windows 7 Ultimate 64bit
 
 

What exactly is BITS responsible for? Only Windows updates, or updates in general? If BITS is disabled will programs that are set to check for updates still do that (Firefox for example)?
My System SpecsSystem Spec
07 Jun 2013   #29
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by thetrooper View Post
What exactly is BITS responsible for? Only Windows updates, or updates in general? If BITS is disabled will programs that are set to check for updates still do that (Firefox for example)?
Background Intelligent Transfer Service - Wikipedia, the free encyclopedia

Transfers

BITS transfers files on behalf of requesting applications asynchronously, i.e., once an application requests the BITS service for a transfer, it will be free to do any other job, or even terminate. The transfer will continue in the background as long as the network connection is there and the job owner is logged in. BITS jobs do not transfer when the job owner is not signed in.
BITS suspends any ongoing transfer when the network connection is lost or the operating system is shut down. It resumes the transfer from where it left off when (the computer is turned on later and) the network connection is restored. BITS supports transfers over both HTTP and HTTPS.
My System SpecsSystem Spec
16 Jul 2013   #30
lazy2

Vista Home 32 bit
 
 

Thank You Kaktussoft
I Have Had This Problem For Over A Month. Have Tried Everything That Microsoft And Others Have Told Me To Do. None Of It Worked. Your Way DID
My System SpecsSystem Spec
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 BITS Error 2: The System cannot find the file specified




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