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Windows 7: BITS Error 2: The System cannot find the file specified

28 Aug 2012   #1

Windows 7
 
 
BITS Error 2: The System cannot find the file specified

I am trying to update my system with windows update, but it doesnt' work..

I have narrowed it down to BITS not starting.. When I open services and try to
start it manually, I get the error "Windows could not start the BITS service on LOCAL COMPUTER. Error 2: The system cannot find the file specified"

I have tried the Microsoft FixIt and the Fix Windows Update utility from TheWindowsClub.. From another post, I also noticed the folder at

\users\all users\application data\microsoft\network\download

is set to 'read only'.. I can uncheck that, but it stays as read only.. I'm
not sure if that has anything to do with it or not..

Is this fixable? I'd like to update!

My System SpecsSystem Spec
.

29 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

This may be simple, or it may be very complex - are you ready for what could be a long thread?
If not, then a repair install is the way to go.

A little history on your problem would help us decide how complex this is likely to get.
Have you had malware problems recently?
How long-standing is your problem?
What other symptoms apart from not being able to update are you seeing?
My System SpecsSystem Spec
29 Aug 2012   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In elevated command prompt
Code:
 
cd /d   "C:\Users\All Users\Application Data\microsoft\Network"
attrib  *.*
post output

go through the list of services and make sure all of the following are set to Automatic or Manual:
Remote Procedure Call (RPC), System Event Notification, Windows Management Instrumentation Driver Extensions, COM+ Event System, DCOM Server Process Launcher

Try to start these services (of not started yet). All start fine?

Start REGEDIT and browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Parameters
What do you see on the right side of screen?


Attached Thumbnails
BITS Error 2: The System cannot find the file specified-bits-parameters.jpg  
My System SpecsSystem Spec
.


30 Aug 2012   #4

Windows 7
 
 

Have you had malware problems recently?

I check for malware frequently, using both Malwarebytes and superantispyware.. I haven't specifically noticed any problem until now.

How long-standing is your problem?

I'm not really sure, I just recently realized I wasn't updating and that led me to find out this problem..
I think the last successful update was a month ago

What other symptoms apart from not being able to update are you seeing?

Again, I am only noticing things now that I am looking for them.. One problem is I can't open a cmd prompt
as administrator (everything in the compatibility tab is greyed out)..

In elevated command prompt

Code:
cd /d "C:\Users\All Users\Application Data\microsoft\Network"attrib *.*
post output

I cannot start an elevated command prompt, my whole compatibility tab is greyed out..


go through the list of services and make sure all of the following are set to Automatic or Manual:
Remote Procedure Call (RPC), System Event Notification, Windows Management Instrumentation Driver Extensions, COM+ Event System, DCOM Server Process Launcher

Try to start these services (of not started yet). All start fine?


RPC is started and is currently set to Automatic
System Even Notification is currently started and set to Automatic
Windows Management Instrumentation is currrently started and set to Automatic
COM+ Event System is currently started and set to Automatic
DCOM Server Process Launcher is currently started and set to Automatic


Start REGEDIT and browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Parameters
What do you see on the right side of screen?


My BITS registry doesn't look like yours (see pic)..


Attached Thumbnails
BITS Error 2: The System cannot find the file specified-bits_capture.jpg  
My System SpecsSystem Spec
02 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by 3DPiper View Post
Have you had malware problems recently?

I check for malware frequently, using both Malwarebytes and superantispyware.. I haven't specifically noticed any problem until now.

How long-standing is your problem?

I'm not really sure, I just recently realized I wasn't updating and that led me to find out this problem..
I think the last successful update was a month ago

What other symptoms apart from not being able to update are you seeing?

Again, I am only noticing things now that I am looking for them.. One problem is I can't open a cmd prompt
as administrator (everything in the compatibility tab is greyed out)..

In elevated command prompt

Code:
cd /d "C:\Users\All Users\Application Data\microsoft\Network"attrib *.*
post output

I cannot start an elevated command prompt, my whole compatibility tab is greyed out..


go through the list of services and make sure all of the following are set to Automatic or Manual:
Remote Procedure Call (RPC), System Event Notification, Windows Management Instrumentation Driver Extensions, COM+ Event System, DCOM Server Process Launcher

Try to start these services (of not started yet). All start fine?

RPC is started and is currently set to Automatic
System Even Notification is currently started and set to Automatic
Windows Management Instrumentation is currrently started and set to Automatic
COM+ Event System is currently started and set to Automatic
DCOM Server Process Launcher is currently started and set to Automatic


Start REGEDIT and browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Parameters
What do you see on the right side of screen?

My BITS registry doesn't look like yours (see pic)..
Import mine... see attachment


Attached Files
File Type: reg bits.reg (6.2 KB, 3924 views)
My System SpecsSystem Spec
03 Sep 2012   #6

Windows 7
 
 

Yay! That worked! Thank you SO much!!

I wonder how my registry got screwy in the first place..?

THANK YOU!!
My System SpecsSystem Spec
03 Sep 2012   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Malware, is the usual answer - often in the form of a supposed Registry Cleaner.
My System SpecsSystem Spec
04 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by 3DPiper View Post
Yay! That worked! Thank you SO much!!

I wonder how my registry got screwy in the first place..?

THANK YOU!!
finally problem has been solved. But You can't run elevated CMD prompt as well (and maybe more problems). Spyware, VIRUS??!
My System SpecsSystem Spec
04 Sep 2012   #9

Windows 7
 
 

Should/Could I use something like Sandboxie to make sure nothing ever infects my system?
My System SpecsSystem Spec
04 Sep 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ain't no such animal.

The only thing that can prevent infection is your own habits - you MUST learn to evaluate every click you make in terms of risk, or you WILL get infected/infested again, no matter what software protecton you use.
My System SpecsSystem Spec
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 BITS Error 2: The System cannot find the file specified




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