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Windows 7: Some updates were not installed, Windows Update Error Code: 800704B3

29 Aug 2012   #11
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Please attach,in other words, upload the Sfcdetails.txt file.

Much easier to work with, edit, etc.

thanks,
karl


My System SpecsSystem Spec
.
29 Aug 2012   #12
bintjbear

Windows 7 Home Premium 32bit
 
 

I did manage to manually install each update from microsofts website and the numbers started going down in the Windows Update window when I did a restart. The problem is that Windows Update won't automatically install it and fails when I prompt it to.
My System SpecsSystem Spec
29 Aug 2012   #13
bintjbear

Windows 7 Home Premium 32bit
 
 

---
My System SpecsSystem Spec
.

29 Aug 2012   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What happens when you attempt to scan for updates in WU?
What happens when you attempt to install the updates via WU?
My System SpecsSystem Spec
29 Aug 2012   #15
bintjbear

Windows 7 Home Premium 32bit
 
 

I typed in Windows Update in Start and when the the window pops up to download and install updates for my computer, I see a number of important and optional updates. When I click install updates, they all fail with the 800704B2 error. However manually going into each update from the website used a Windows Standalone Installer which installed each update.

"MS Fix it" won't work either as Windows Installer Service cannot be accessed as it may not be correctly installed.
My System SpecsSystem Spec
30 Aug 2012   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please run the following commands in an Elevated Command Prompt

NET START WUAUSERV
NET START WUAUCLT
NET START BITS
NET START TRUSTEDINSTALLER
.
You should get either 'starting....started' messages, or 'already started' messages for each.

If you get 'could not start' - then post back with the exact error message and the service name that failed (it'll probably be TrustedInstaller)
My System SpecsSystem Spec
30 Aug 2012   #17
bintjbear

Windows 7 Home Premium 32bit
 
 

See attached.net start cmds.txt


My System SpecsSystem Spec
30 Aug 2012   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(The only error was actually my fault - sorry!)

try this -
NET START MSISERVER
SC QUERYEX MSISERVER
My System SpecsSystem Spec
30 Aug 2012   #19
bintjbear

Windows 7 Home Premium 32bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>NET START MSISERVER
The Windows Installer service is starting.
The Windows Installer service could not be started.
A system error has occurred.
System error 5 has occurred.
Access is denied.

C:\Users\Administrator>SC QUERYEX MSISERVER
SERVICE_NAME: MSISERVER
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 5 (0x5)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Users\Administrator>
My System SpecsSystem Spec
30 Aug 2012   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SO - we've found the problem service, at least - now to work out why it's not starting.
I see you're apparently using the Built-in Administrator account - please tell us why?
Do you have an ordinary user account with Administrator privileges?
My System SpecsSystem Spec
Reply

 Some updates were not installed, Windows Update Error Code: 800704B3




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