Some updates were not installed, Windows Update Error Code: 800704B3

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    Please attach,in other words, upload the Sfcdetails.txt file.

    Much easier to work with, edit, etc.

    thanks,
    karl
      My Computer


  2. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #12

    I did manage to manually install each update from microsofts website and the numbers started going down in the Windows Update window when I did a restart. The problem is that Windows Update won't automatically install it and fails when I prompt it to.
      My Computer


  3. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #13

    ---
    Last edited by bintjbear; 30 Aug 2012 at 11:23.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    What happens when you attempt to scan for updates in WU?
    What happens when you attempt to install the updates via WU?
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #15

    I typed in Windows Update in Start and when the the window pops up to download and install updates for my computer, I see a number of important and optional updates. When I click install updates, they all fail with the 800704B2 error. However manually going into each update from the website used a Windows Standalone Installer which installed each update.

    "MS Fix it" won't work either as Windows Installer Service cannot be accessed as it may not be correctly installed.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Please run the following commands in an Elevated Command Prompt

    NET START WUAUSERV
    NET START WUAUCLT
    NET START BITS
    NET START TRUSTEDINSTALLER
    .
    You should get either 'starting....started' messages, or 'already started' messages for each.

    If you get 'could not start' - then post back with the exact error message and the service name that failed (it'll probably be TrustedInstaller)
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #17

    See attached.net start cmds.txt
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    (The only error was actually my fault - sorry!)

    try this -
    NET START MSISERVER
    SC QUERYEX MSISERVER
      My Computer


  9. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #19

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Administrator>NET START MSISERVER
    The Windows Installer service is starting.
    The Windows Installer service could not be started.
    A system error has occurred.
    System error 5 has occurred.
    Access is denied.

    C:\Users\Administrator>SC QUERYEX MSISERVER
    SERVICE_NAME: MSISERVER
    TYPE : 10 WIN32_OWN_PROCESS
    STATE : 1 STOPPED
    WIN32_EXIT_CODE : 5 (0x5)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 0
    FLAGS :
    C:\Users\Administrator>
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    SO - we've found the problem service, at least - now to work out why it's not starting.
    I see you're apparently using the Built-in Administrator account - please tell us why?
    Do you have an ordinary user account with Administrator privileges?
      My Computer


 
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