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Windows 7: Windows Could Not Search For New Updates, code 80004002


30 Aug 2012   #1

Windows 7 Home Premium 64bit
 
 
Windows Could Not Search For New Updates, code 80004002, dt000

Already tried the windows update reset standard and aggressive, microsoft fix it and everything I could try on this thread: Windows Update - Reset, Fix WU tool, and what was found on Error message when you try to install updates by using the Windows Update or Microsoft Update Web site: "0x80004002", however it still refuses to search for updates. Before doing the aggressive reset, it looped between installing updates and then saying it couldn't search for updates.

The Windows Fix It Detection Details:
Windows Version 6.1
Architecture: amd64 Publisher details:
Windows Update
Resolves problems that prevent you from updating
Windows Package Version: 4.0.2.20110211
Publisher:Microsoft Corporation

Here's the log copy: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74TDC-FHRMV-XB88W
Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=
Windows Product ID: 00359-OEM-8992687-00009
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BAE6240F-72D6-4973-A2D7-239AD6CF3C82}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BAE6240F-72D6-4973-A2D7-239AD6CF3C82}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-1324127554-2673374786-2514842295</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>LIFEBOOK AH530</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.12 </Version><SMBIOSVersion major=&quot;2&quot; minor=&quot;6&quot;/><Date>20100524000000.000000+000</Date></BIOS><HWID>503A3407018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FUJ </OEMID><OEMTableID>PC </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800009-02-1033-7600.0000-0912010
Installation ID: 008370435205839130057496795425294073803592976461510941
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XB88W
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/30/2012 5:25:12 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:9:2012 02:22
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80004002
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GGKyiaMdxYw3FaGStty9BBkxgzYDVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC FUJ PC
FACP FUJ PC
HPET FUJ PC
BOOT FUJ PC
MCFG FUJ PC
SLIC FUJ PC
SSDT PmRef CpuPm

My System SpecsSystem Spec
.

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 Windows Could Not Search For New Updates, code 80004002




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