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Windows 7: Failure to install a bunch of updates

03 Sep 2012   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 


Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

Check the CHKDSK results by looking in Event Viewer - WIndows Application logs, Wininit source for the results.


My System SpecsSystem Spec
.
03 Sep 2012   #12
Mister Fox

 
 

OK. I ran the CKKDSK snd SFC

Here's the link for the CBS.log- http://sdrv.ms/QXX6Jz

This is what the result was for CHKDSK:
Code:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  286464 file records processed.                                          File verification completed.
  942 large file records processed.                                      0 bad file records processed.                                        6 EA records processed.                                              120 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
  379482 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...
  286464 file SDs/SIDs processed.                                         Cleaning up 1116 unused index entries from index $SII of file 0x9.
Cleaning up 1116 unused index entries from index $SDH of file 0x9.
Cleaning up 1116 unused security descriptors.
Security descriptor verification completed.
  46510 data files processed.                                            CHKDSK is verifying Usn Journal...
  36726056 USN bytes processed.                                             Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  286448 files processed.                                                 File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  83107053 free clusters processed.                                         Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

 488282111 KB total disk space.
 155333316 KB in 163128 files.
    115520 KB in 46511 indexes.
         0 KB in bad sectors.
    405059 KB in use by the system.
     65536 KB occupied by the log file.
 332428216 KB available on disk.

      4096 bytes in each allocation unit.
 122070527 total allocation units on disk.
  83107054 allocation units available on disk.

Internal Info:
00 5f 04 00 ef 32 03 00 2c 19 06 00 00 00 00 00  ._...2..,.......
9d 03 00 00 78 00 00 00 00 00 00 00 00 00 00 00  ....x...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
My System SpecsSystem Spec
03 Sep 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CHKDSK is about as expected - nothing too serious, so your HD is probably fine.
The SFC appears clear as well.


Now run the CheckSUR tool
My System SpecsSystem Spec
.

03 Sep 2012   #14
Mister Fox

 
 

I downloaded the CheckSUR tool from the microsoft website. It was a .msu file that installed some kind of hotfix.
My System SpecsSystem Spec
03 Sep 2012   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...and created the Checksur.log file that I already asked you to attach to your reply, in post #8

Please do so.
My System SpecsSystem Spec
03 Sep 2012   #16
Mister Fox

 
 

OK, here's the ckecksur.log file

http://sdrv.ms/N93MCP
My System SpecsSystem Spec
03 Sep 2012   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Funny - I was sure I'd responded to this.....

It found no problems.

What security sotware are you running?

Have you tried running the updates in Safe Mode with Networking, or in a Clean boot, as suggested in Windows Update error 80071A90 ?
My System SpecsSystem Spec
03 Sep 2012   #18
Mister Fox

 
 

I'm running Microsoft Security Essentials.
I'll try running from safe mode soon.
My System SpecsSystem Spec
06 Sep 2012   #19
Mister Fox

 
 

I tried running from a clean boot- still didn't work.
My System SpecsSystem Spec
11 Sep 2012   #20
Mister Fox

 
 

uh.....


bump, I guess...
My System SpecsSystem Spec
Reply

 Failure to install a bunch of updates




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