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Windows 7: Failure to install a bunch of updates

31 Aug 2012   #1
Mister Fox

 
 
Failure to install a bunch of updates

I have been trying to install a bunch of windows updates, but every time I try it gets to 15% configured, then fails. It shuts down and restarts my computer and gives me a message that the updates failed. I'm not sure what to do here.

Here's a screenshot to show the updates that aren't working.

(If you can't see it, right click the "broken link" symbol and click "open image in new tab/window")


My System SpecsSystem Spec
.

31 Aug 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

We need to know the actual failure message - right-click on some of the updates, and click View Details - post the error number quoted there.
My System SpecsSystem Spec
31 Aug 2012   #3
bondimedical3

Windows 7 Home 64 bit
 
 

I get the same problem. The error code is 80071A90
My System SpecsSystem Spec
.


31 Aug 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

@bondimedical3
We have no idea what the original posters problems are yet - please start a NEW thread of your own, and give details.
Also please fill in more details of your system specification.
My System SpecsSystem Spec
31 Aug 2012   #5
Mister Fox

 
 

The error code is 800719A90
My System SpecsSystem Spec
31 Aug 2012   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please check that - it's not a valid code.
On the basis that the code is probably 80071A90 it seems that you have teh same problem as bondimedical3 - but he should still create his own thread to avoid confusion.

First, try the fixit here.... Windows Update error 80071A90
My System SpecsSystem Spec
01 Sep 2012   #7
Mister Fox

 
 

Yeah, the code is 80071A90.

I ran the fixit and it didn't do anything- it still gets to 15% when I turn on my computer and then said "failed to configure updates"
My System SpecsSystem Spec
01 Sep 2012   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I assume you've already tried the MATS automated fixit, so we'll go to the CheckSUR tool next.


Please download and run the CheckSUR tool from http://support.microsoft.com/kb/947821 (make sure you get teh right version!)

then zip the CheckSUR.log and attach it to your reply so I can take a look.

The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and will exit silently - it may appear to freeze for most of that time, but be patient.
My System SpecsSystem Spec
01 Sep 2012   #9
TokiHacker

Window 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Mister Fox View Post
Yeah, the code is 80071A90.

I ran the fixit and it didn't do anything- it still gets to 15% when I turn on my computer and then said "failed to configure updates"
You might want to verify the hdd is not failed.
My System SpecsSystem Spec
02 Sep 2012   #10
Mister Fox

 
 

Quote   Quote: Originally Posted by TokiHacker View Post
You might want to verify the hdd is not failed.
How would I check this?
My System SpecsSystem Spec
Reply

 Failure to install a bunch of updates




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