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Windows 7: This copy of windows is not genuine..sure it is!

05 Sep 2012   #11
MintMan

windows 7 home premium 64 bit
 
 
not working.

It keeps saying access denied when I try to save the change.


My System SpecsSystem Spec
.
05 Sep 2012   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - run the following command so we can hopefully see what the problem is.

ICACLS C:\Windows\System32\Catroot2
My System SpecsSystem Spec
05 Sep 2012   #13
MintMan

windows 7 home premium 64 bit
 
 
Here is what I got..


C:\Windows\system32>ICACLS C:\Windows\System32\Catroot2
C:\Windows\System32\Catroot2 BUILTIN\Administrators(F)
CREATOR OWNER(OI)(CI)(IO)(F)
BUILTIN\Administrators(F)
NT SERVICE\CryptSvc(OI)(CI)(F)
NT SERVICE\TrustedInstaller(I)(F)
NT SERVICE\TrustedInstaller(I)(CI)(IO)(F)
NT AUTHORITY\SYSTEM(I)(F)
NT AUTHORITY\SYSTEM(I)(OI)(CI)(IO)(F)
BUILTIN\Administrators(I)(F)
BUILTIN\Administrators(I)(OI)(CI)(IO)(F)
BUILTIN\Users(I)(RX)
BUILTIN\Users(I)(OI)(CI)(IO)(GR,GE)
CREATOR OWNER(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files
My System SpecsSystem Spec
.

05 Sep 2012   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks OK - let's move up a level then.......


Open Windows Explorer (Computer)
Navigate to the C:\Windows folder
Find the System32 sub-folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.
Click on Apply.

Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.

OK out, and exit Windows Explorer.

Reboot twice

Post a new MGADiag report.

My System SpecsSystem Spec
05 Sep 2012   #15
MintMan

windows 7 home premium 64 bit
 
 
Here is what I got on the next result.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F7778FA3-068D-42E4-81D9-D93D1FCB60AD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F7778FA3-068D-42E4-81D9-D93D1FCB60AD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-479101804-727933289-769901794</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>ET1331G</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20090813000000.000000+000</Date></BIOS><HWID>C7863A07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2272009
Installation ID: 015861548813196490455902406003705202380042702050337046
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/5/2012 3:29:43 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:2:2012 15:48
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAonZUnMyOWp9G1QqTSuKSAMAK3NWaiMwB2pQYeQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            081309        APIC1645
  FACP            081309        FACP1645
  HPET            081309        OEMHPET0
  MCFG            081309        OEMMCFG 
  WDRT            081309        NV-WDRT 
  SLIC            ACRSYS        ACRPRDCT
  OEMB            081309        OEMB1645
  AWMI            081309        OEMB1645
  SSDT            A M I         POWERNOW
My System SpecsSystem Spec
05 Sep 2012   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'm surprised at that - the error message isn't normally associtead with that fix, unless also accompanied by another error.

Please check the status by validating at www.microsoft.com/genuine/validate - you'll be offered IE9 and MSE when it passes. (you don't have to take them)

Assuming it does pass, we're done
My System SpecsSystem Spec
05 Sep 2012   #17
MintMan

windows 7 home premium 64 bit
 
 

Do you think if I did a rollback it would clear this up? Also am I wrong in noticing that there are activation numbers and it seems the license was there in the last report I gave you. I don't understand why there is a problem then.. Anyway I will try what you just sent me..
My System SpecsSystem Spec
05 Sep 2012   #18
MintMan

windows 7 home premium 64 bit
 
 

It did pass why would it pass? What did we do? That's great if it is fixed. Should I go back and revert the system32 folder to the way it was before?

Thanks for all your help!

Dave
My System SpecsSystem Spec
05 Sep 2012   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

DO NOT FIDDLE!
The System32 folder is now exactly the way it should be.
This problem usually arises for one of three reasons.

1) malware
2) Registry 'Cleaners'/System 'Optimisers'
3) the user being ill-advised by friends or websites.

ONLY data files should ever be set to read-only - there are other ways to prevent accidental damage to system files, most of which are permanently active anyhow.


Good Luck!
My System SpecsSystem Spec
05 Sep 2012   #20
MintMan

windows 7 home premium 64 bit
 
 

I went back to look at the system32 folder I did nothing to it, it is set to read only. I did noting to it. But if it is fixed I am happy.

Does that mean CCleaner is not good to use for cleaning the registry?

I did delete a lot of files I had in the download folder yesterday maybe one of them were malware.

Thanks for all your help Noel.
My System SpecsSystem Spec
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