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Windows 7: Failure to install windows update

06 Sep 2012   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Why is Windows Update trying to install an update I don't need? - Super User


My System SpecsSystem Spec
.
06 Sep 2012   #12
x BlueRobot

 

Okay hmm... have you tried opening command prompt as the admin, and using this command:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

http://support.microsoft.com/kb/2579295
My System SpecsSystem Spec
06 Sep 2012   #13
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

run REGEDIT and browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer
What is listed on the right at key svcVersion, Version and W2kVersion?

Internet explorer->help->about . What version do you see?
To see the version conflict, browse to C:\Program Files (x86)\Internet Explorer\iexplore.exe, view the properties, then the details tab, and note the Product version number:

In my case, it is 9.00.8112.16443 (file version is 9.0.8112.16443)

Now, within Internet Explorer, got to Tools –> About Internet Explorer
My System SpecsSystem Spec
.

06 Sep 2012   #14
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

run REGEDIT and browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer
What is listed on the right at key svcVersion, Version and W2kVersion?

All values are 9.0.8112.16421?

It looks like this version conflict is a registry setting:

In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer (and also HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer), svcVersion should match Version and W2kVersion.
My System SpecsSystem Spec
06 Sep 2012   #15
x BlueRobot

 

The method which Kaktussoft is showing can be found here: 16 | April | 2012 | Jason Shuler's Tech Blog

Just thought, I'll post the website if you needed as more information or if the website seems clearer to you (:
My System SpecsSystem Spec
06 Sep 2012   #16
maiduguri

windows 7 home premium
 
 

I should have added in my last post that I have still not had any success.
My System SpecsSystem Spec
07 Sep 2012   #17
x BlueRobot

 

Quote   Quote: Originally Posted by maiduguri View Post
I should have added in my last post that I have still not had any success.
No sucess with the above method?

Then, your only option might be to try a Repair Install, unless Kaktussoft can find any other solutions.
My System SpecsSystem Spec
07 Sep 2012   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
run REGEDIT and browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer
What is listed on the right at key svcVersion, Version and W2kVersion?

All values are 9.0.8112.16421?

It looks like this version conflict is a registry setting:

In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer (and also HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer), svcVersion should match Version and W2kVersion.
Please post both registry screens
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer (and also HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer), svcVersion should match Version and W2kVersion.
My System SpecsSystem Spec
07 Sep 2012   #19
maiduguri

windows 7 home premium
 
 
Unable to do windows update

Thanks for all the suggestions.

Going thro' C:// Program Files (X86)---- , I get
File version = 9.0.8112.16447
Product version= 9.0.8112.16447

Within IE, Tools ---, I get
Version= 9.0.8112.16421 (64-bit edition)
Update version= 9.0.8 (KB2719177)

Also,
Svc Version REG_SZ = 9.0.8112.16421
Version REG_SZ = 9.0.8112.16421
W2k version REG_SZ = 9.0.8112.16421

How do I proceed from here?
My System SpecsSystem Spec
07 Sep 2012   #20
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by maiduguri View Post
Thanks for all the suggestions.

Going thro' C:// Program Files (X86)---- , I get
File version = 9.0.8112.16447
Product version= 9.0.8112.16447

Within IE, Tools ---, I get
Version= 9.0.8112.16421 (64-bit edition)
Update version= 9.0.8 (KB2719177)

Also,
Svc Version REG_SZ = 9.0.8112.16421
Version REG_SZ = 9.0.8112.16421
W2k version REG_SZ = 9.0.8112.16421

How do I proceed from here?
check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer (and also HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer
Both keys have:
Svc Version REG_SZ = 9.0.8112.16421
Version REG_SZ = 9.0.8112.16421
W2k version REG_SZ = 9.0.8112.16421
????
My System SpecsSystem Spec
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 Failure to install windows update




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