windows update error

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  1. mondi23
    Posts : 4
    window 7 starter 32 bit
       New #1

    windows update error


    how to fix this problem? please any information how to solve this problem? i tried to install the windows update agent but it can't install it says "windows update agent installer fatal error"
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  3. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #2

    mondi,

    Help us to help you.

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec     (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    In the System Manufacturer Block, enter:
    Ř Manufacturer and Model OR Custom build.
    Ř ADD the word laptop, desktop, netbook or tablet.
    For example:
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.

    With Speccy, you can select with your mouse/touchpad info from the display
    and paste that info into your specs.

    SIW is a marvelous program, but the free version does not offer
    this capability.
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  4. mondi23
    Posts : 4
    window 7 starter 32 bit
    Thread Starter
       New #3

    karlsnooks said:
    mondi,

    Help us to help you.

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec     (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    In the System Manufacturer Block, enter:
    Ř Manufacturer and Model OR Custom build.
    Ř ADD the word laptop, desktop, netbook or tablet.
    For example:
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.

    With Speccy, you can select with your mouse/touchpad info from the display
    and paste that info into your specs.

    SIW is a marvelous program, but the free version does not offer
    this capability.


    ok sir i successfully edit my specs on my profile.:)
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  6. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #4

    Does that laptop have a model name/number?

    If 1 GB is the max memory for that mini, then even the Starter edition is going to be overtaxed.

    If you can expand past 1GB (if you had included model info, then we might have been able to do that which you could do and visit the HP site to see if more memory is possible), then first increase your ram and see if your problems don't vanish.

    A mini is only good for such things as surfing the web, email. Forget game playing and the likes thereof.
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  7. mondi23
    Posts : 4
    window 7 starter 32 bit
    Thread Starter
       New #5

    is there any solution to this problem? the model is hp-mini 110-3603tu , i think this problem happen on last month.
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  8. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #6

    add that model name and number to your specs please.
    thanks,
    karl

    Do you plan to expand your memory? Yes/No.
    If yes, then when?
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  10. mondi23
    Posts : 4
    window 7 starter 32 bit
    Thread Starter
       New #7

    karlsnooks said:
    add that model name and number to your specs please.
    thanks,
    karl

    Do you plan to expand your memory? Yes/No.
    If yes, then when?
    ok i finished to add the model on my specs .


    maybe i plan to expand my memory on next year.

    i think the memory can not affect the windows update.
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  11. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #8

    mondi,
    Error Code 0x80073712 occurs in Windows Update or Microsoft Update
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  12. ChefChaudart
    Posts : 5
    64
       New #9

    Hi,

    I got the same error on one of my PC ...

    Tried EVERYTHING I found on internet, or previous answers, but nothing worked

    W7 Family Edition Premium 64bit SP1
    OSS Pro Security Suite

    Cheers
      My Computer
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  13. tom982
    Posts : 2,663
    Windows 8.1 Pro x64
       New #10

    ChefChaudart said:
    Hi,

    I got the same error on one of my PC ...

    Tried EVERYTHING I found on internet, or previous answers, but nothing worked

    W7 Family Edition Premium 64bit SP1
    OSS Pro Security Suite

    Cheers
    Hello ChefChaudart and welcome to the forums

    Let's take a look at the log from the System Update Readiness Tool (SURT) then :) Hopefully that will shed some light on your problem. Please copy and paste the contents of this file into your next post:

    C:\Windows\Logs\CBS\CheckSUR.persist.log

    Tom
    Last edited by tom982; 23 Sep 2012 at 06:44.
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