Windows 7: Unable to install update KB2676562, error 800B0100

tom982 · 17 Sep 2012

Quote: Originally Posted by Matieco

Thank you for all the guidance. I created the folder, copied in the indicated files, and re-ran SURT.
Here is the 2nd log:

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 15.0
2012-09-16 17:07
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2676562~31bf3856ad364e35~amd64~~6.1.1.3.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_4_for_KB2676562~31bf3856ad364e35~amd64~~6.1.1.3.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_4_for_KB2676562~31bf3856ad364e35~amd64~~6.1.1.3.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 303
Found 1 errors
Fixed 1 errors
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1

Looking good

There's another error that's turned up in this run, but we'll handle that afterwards.

Quote: Originally Posted by Matieco

Almost there!
I tried to re-install the updates. KB2676562 still fails, now with an error code of 8024200D.
However, the other 3 updates that wouldn't go through now have been successfully updated and installed!

-Matie

8024200D is a common error following the fix that we just did. Fortunately, the solution is much easier. Just download and install the update from the following link:

Download: Security Update for Windows 7 for x64-based Systems (KB2676562) - Microsoft Download Center - Download Details

Use Internet Explorer (IE) to do this as MS will want to check that you have a genuine OS installed.

Tom

Matieco · 17 Sep 2012

YES- it worked!! Tom, I can't thank you enough for taking the time to help. Prior to finding this forum, I've spent the past 2 months trying to get assistance from the Microsoft Support site, and also tried HP support (2 hours of being online with them:[) with little success. I should have come here first! The tutorials are a great resource as well.
Cheers-
Matie

**x BlueRobot** · 18 Sep 2012

Good work Tom!

Sorry I can't rep you again at the moment.

tom982 · 19 Sep 2012

Quote: Originally Posted by Matieco

YES- it worked!! Tom, I can't thank you enough for taking the time to help. Prior to finding this forum, I've spent the past 2 months trying to get assistance from the Microsoft Support site, and also tried HP support (2 hours of being online with them:[) with little success. I should have come here first! The tutorials are a great resource as well.
Cheers-
Matie

Hi Matie,

That's great news, thanks for letting us know! You're most welcome for the help, I enjoy working with CheckSUR logs

People who work with CheckSUR logs are few and far between and, in all of my time working with them, I've never seen anyone from MS Answers demonstrate any understanding of them. I couldn't comment on the HP website, but from what you've said, it sounds similar.

The tutorials are great and Brink (one of our Admins here) dedicated a lot of his time towards making them

Tom

Quote: Originally Posted by x BlueRobot

Good work Tom!

Sorry I can't rep you again at the moment.

Edit: No worries buddy, my rep count is the least of my worries.

Golden · 19 Sep 2012

Great work Tom.

tom982 · 19 Sep 2012

Quote: Originally Posted by Golden

Great work Tom.

Thanks Colin!

Windows 7: Unable to install update KB2676562, error 800B0100

Unable to install update KB2676562, error 800B0100 problems?