HELP PLEASE: Updates failed

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  1. Ninchie
    Posts : 39
    Windows 7, home edition 64bit
       New #1

    HELP PLEASE: Updates failed


    Hello.

    I hope you could help me here. Well there's been a problem with my Laptop for a month now. The updates were installed, but when system restarted the same problem occured. I read all your posts here, I tried but no use.
    There are issues:
    The WIN7 Home Premium x64
    ---------------------------------------------------------------

    1. The updates are installing (from 1-9 updates)
    2. Configurating Windows updates (up to 15%)
    3. The system is Shuting down - is restarting
    4. Preparing to configure Windows - Do not turn off your computer
    5. Configurating windows updates 15% complete
    6. Faliure configurating windows updates - Reverting changes
    7. Shuting down - restarting system again
    8. after the system start up again it shows: Preparing to configure windows - Do not turn off computer

    -------------------------------------------------------------------

    These stages go on and on. When I check failed updates, there's a whole list of faliures.
    There are some images below.

    Please tell me what to do or should I just reinstall the entire Winows7.

    Thank you for your help in advance. :)
      My Computer
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  3. Ninchie
    Posts : 39
    Windows 7, home edition 64bit
    Thread Starter
       New #2

    Oh, I forgot to send the shot of failed updates. The list is long...

    So for short understanding... the shots ... first the computer shows to install updates and I confirm. Then, after the procedure (8.) it shows like all is ok, but then again shows The updates installation failed and then asks me again to update.

    Thanx.
      My Computer
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  4. Animate
    Posts : 36
    MS Windows 7 Home Premium 64-bit SP1
       New #3

    Try installing the updates one at a time. You'll notice the update that troubles you. I had this problem before since I also run Win7 Home Premium 64bit.
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  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    Right click on one of the failed updates and view details. It should give you a code.
    That code should help us help you.
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  7. Ninchie
    Posts : 39
    Windows 7, home edition 64bit
    Thread Starter
       New #5

    Hi.

    The code that bothers my laptop is described in the picture.

    I hope you will be able to help me find the solution.

    Thank you.
      My Computer
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  8. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #6

    hi Ninchie,


    Try hitting "Check for updates" to refresh the list. If that doesn't work, hide that one update and try again.

    I seem to recall this update was a problem and can be hidden so that it doesn't keep trying.

    KB 2729094
    You could also try a manual download from MS downloads here:
    An update for the Segoe UI symbol font in Windows 7
      My Computer
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  10. Ninchie
    Posts : 39
    Windows 7, home edition 64bit
    Thread Starter
       New #7

    HI.

    I will try now. I even tried by all what was mentioned in this forums. But no luck so far
      My Computer
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  11. Ninchie
    Posts : 39
    Windows 7, home edition 64bit
    Thread Starter
       New #8

    Slartybart said:
    hi Ninchie,


    Try hitting "Check for updates" to refresh the list. If that doesn't work, hide that one update and try again.

    I seem to recall this update was a problem and can be hidden so that it doesn't keep trying.

    KB 2729094
    You could also try a manual download from MS downloads here:
    An update for the Segoe UI symbol font in Windows 7
    Well I tried. Ckeck my messages that I got ...
      My Computer
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  12. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #9

    Ok, thanks, we'll do this one at a time - there's only 9 right

    KB 2647753: Description of an update rollup for the printing core components in Windows 7

    I looked again and found something you might want to try: Navigate to
    Control Panel\All Control Panel Items\Troubleshooting\System and Security
    and select teh Windows Upte troubleshooter (at the bottom)
    * Make sure that you are connected to the internet when you run it.

    Looking around - you're not the only one experiencing this. some solutions point to anti-virus / firewall, others point to startup programs. We'll just have to work through it.

    go ahead and run the trouble shooter. post the results
      My Computer
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  13. Ninchie
    Posts : 39
    Windows 7, home edition 64bit
    Thread Starter
       New #10

    OK, I am on it now.

    Thanx
      My Computer
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