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Windows 7: Windows 7 Professional not genuine after system restore

23 Sep 2012   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmmm - there appear to be a couple of entries missing from that last set.
Please run the following commands and post the results.

DIR C:\BCD* /S /ah
DIR C:\Windows\System32\config

I need to do some testing to see what the likely effect of removing/restoring the missing entires is - back later.


My System SpecsSystem Spec
.
23 Sep 2012   #12
ryan1138

Windows 7 Professional
 
 

Okay, here is the next post. Thanks again.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\BCD* /S /ah
Volume in drive C is OS
Volume Serial Number is F6D4-E1A8

Directory of C:\Windows\System32\config

01/30/2011 10:43 PM 25,600 BCD-Template.LOG
1 File(s) 25,600 bytes

Total Files Listed:
1 File(s) 25,600 bytes
0 Dir(s) 450,073,726,976 bytes free

C:\Windows\system32>DIR C:\Windows\System32\config
Volume in drive C is OS
Volume Serial Number is F6D4-E1A8

Directory of C:\Windows\System32\config

09/16/2012 09:54 PM <DIR> .
09/16/2012 09:54 PM <DIR> ..
01/30/2011 10:43 PM 28,672 BCD-Template
09/16/2012 09:54 PM 39,059,456 components
09/23/2012 08:51 PM 524,288 default
07/14/2009 11:34 AM <DIR> Journal
09/16/2012 09:30 PM <DIR> RegBack
09/23/2012 10:00 AM 262,144 sam
09/23/2012 10:11 AM 262,144 security
09/23/2012 08:51 PM 81,788,928 software
09/23/2012 08:51 PM 25,690,112 system
08/13/2012 02:22 PM <DIR> systemprofile
08/13/2012 02:28 PM <DIR> TxR
7 File(s) 147,615,744 bytes
6 Dir(s) 450,073,702,400 bytes free

C:\Windows\system32>
C:\Windows\system32>
My System SpecsSystem Spec
23 Sep 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

From the looks of those results you've been using some kind of System Cleanup utility? Which one? It may be that it has introduced some severe changes to teh system or registry which have corrrupted the install beyond manual repair.


The Components entry should change every time the system boots (or is it shuts down? - not certain!) instead this one appears to have been locked.
This is likely to be bacuse of either permissions or registry problems, and is likely to have far-reaching consequences.

The most likely way forward is a Repair install.
My System SpecsSystem Spec
.

23 Sep 2012   #14
ryan1138

Windows 7 Professional
 
 

I shut down the system almost daily. AVG anti-virus 2012, Comodo Cleanup Essentials, Auslogics Registry Cleaner and Eusing Registry Cleaner are programs used before I experienced the 'not genuine' problem. Could you give more details on what a 'Repair Install' would consist of? I am also running virtual machine with Windows XP for older software. Thank you.
My System SpecsSystem Spec
23 Sep 2012   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Oh dear -
Comodo Cleanup Essentials (Comodo Cleaning Essentials??) - never heard of it, but I don't like Comodo software in general. It appears to me to be an on-demand scanner?
Auslogics Registry Cleaner and Eusing Registry Cleaner - bth are effectively the standard scareware registry destroyers. Uninstall both. and NEVER use another registry cleaner again. They WILL destroy your registry sooner or later.

AVG also has a cleanup/registry cleaner in it - do NOT be tempted to user the registry cleaner!


Repair Install
My System SpecsSystem Spec
23 Sep 2012   #16
ryan1138

Windows 7 Professional
 
 

Will the repair install with my original win7 home premium disc cause the win7 professional update and virtual machine xp mode to be erased or be rendered useless?

I assume that the anywhere win7 professional update, as a file only version, is not capable of doing a repair install. So I would lose the two items mentioned above.
My System SpecsSystem Spec
23 Sep 2012   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You use the Pro disk and Key for the repair install, not the Home Premium.
My System SpecsSystem Spec
23 Sep 2012   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

ryan,
you are very fortunate to be receiving expert advice from Noel.

to get rid of the smilies:
Look down there in the Additional Options section.
click on disable smilies.

This only is available in a normal reply and not in a quick reply.
Here is a snip:
Attachment 233272
My System SpecsSystem Spec
Reply

 Windows 7 Professional not genuine after system restore




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