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Windows 7: "This copy of windows is not genuine" message

19 Sep 2012   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks for clarifying Noel.


My System SpecsSystem Spec
.
19 Sep 2012   #12
CJW

7 Pro. 64Bit w/SP1
 
 

Golden:
I bought it from Best Buy a few months after its release & it's been activated over the phone & online. Due to other problems, I have had to re-install a few times, but this is the 1st time I've ever received this error.

karlsnooks & NoelDP:
I'll try both approaches later today & post my findings. I've already ran MemTest+ (no errors there) & the hard drive is about a month old. I think it may be a motherboard problem, but I'm not possitive & short on cash right now.
My System SpecsSystem Spec
19 Sep 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by CJW View Post
short on cash right now.
...that makes two of us, then
My System SpecsSystem Spec
.

19 Sep 2012   #14
CJW

7 Pro. 64Bit w/SP1
 
 

This is NOT good.

I went into Safe Mode w/Networking & DL'd the MBAM program, but I could not install it in either Safe Mode or regular Boot-up; I get the 1st error below. I also get an error (2nd) when trying to run the WVCheck program.

Q: When starting in Safe Mode, files scroll on the screen but stop for a short time at>
C:\Windows\System32\drivers\ClassPNP.dll, what is this file?
My System SpecsSystem Spec
19 Sep 2012   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

cjw,
Ignore the title.
Read and execute:
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
19 Sep 2012   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I have to agree with Karl at this point - just with one addition....
BACK UP YOUR DATA TO EXTERNAL MEDIA FIRST!!
My System SpecsSystem Spec
19 Sep 2012   #17
CJW

7 Pro. 64Bit w/SP1
 
 

I have to reinstall? That's what I was afraid of.
My System SpecsSystem Spec
19 Sep 2012   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

From teh looks of it your current installation is infected with a major rootkit - it's likely to take longer to 'fix' than to reinstall everything from scratch.
If the problem is hardware-related, rather than malware, then a reinstall will also show that.
My System SpecsSystem Spec
19 Sep 2012   #19
CJW

7 Pro. 64Bit w/SP1
 
 

Obviously this rootkit is not from any of the programs I install from original CD/DVDs, but what will be the best way to check (& clean if necessary) my External Hard Drive & Flash Drive?
My System SpecsSystem Spec
19 Sep 2012   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Use something like WDO downloaded and burned on a known-clean machine.
What is Windows Defender Offline?
My System SpecsSystem Spec
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