Windows 7 Build 7601 Not Genuine


  1. Posts : 3
    Windows 7 Home Premium
       #1

    Windows 7 Build 7601 Not Genuine


    Hi,

    There is something wrong with my laptop. I bought this laptop Dell Inspiron 1 year back.
    It was working all fine until few days back and then all of a sudden, 2 days back, when I switched it on, it kept processing something and it took ~1.5 hours before I could do anything on it.
    Then I noticed message at right bottom
    Windows 7
    Build 7601
    This window is not Genuine

    When I did some search on this, it seems like it's issue with some registry and I suspect that could be the reason my laptop is so slow. I saw people recommend to run MGADIAG diagnostics. Here is the snapshot of MGADiag


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AD230D70-A5DD-4D9A-A00D-602303AB1871}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AD230D70-A5DD-4D9A-A00D-602303AB1871}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3779986798-2067370491-1048280467</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="6"/><Date>20110718000000.000000+000</Date></BIOS><HWID>89A83C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>86D99B48DB7ED86</Val><Hash>kfGh4vU/wS3whZ6tJmNalzgsS0g=</Hash><Pid>89388-707-0890783-65068</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7601.0000-2122011
    Installation ID: 009516071632902865640241849420032060220860165486920160
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 9/18/2012 6:35:46 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:14:2012 16:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEA6GEWIgr1BoYaNXR0vMTe/fiShM+60i5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			DELL		WN09
      FACP			DELL		WN09
      HPET			DELL		WN09
      MCFG			DELL		WN09
      SSDT			TrmRef		PtidDevc
      SLIC			DELL  		WN09   
      SSDT			TrmRef		PtidDevc
      SSDT			TrmRef		PtidDevc
      OSFR			DELL  		M08
    Please help me and see if there is anything wrong with this report.

    Thanks
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    There is nothing in your report to indicate that you should be getting a non-genuine notification.
    Do you see it all the time - or does it come and go?
    If the latter, tehn you porbably have a 'race condition' caused by (usually) your anti-virus - which is it?
      My Computer


  3. Posts : 3
    Windows 7 Home Premium
    Thread Starter
       #3

    Hi Noel,

    Thanks for your response. It usually come and go. You might be right, it could be because of anti-virus. I was using Norton.
    When the whole problem started, I started getting messages in "Action Center" also that there is no anti-virus in system, Window defender is turned off, no spyware etc etc. Don't know how but they (protection, window defender) got turned off automatically. I tried to turn them on, but it wasn't working. So I just uninstalled Norton and Installed MSE.

    Please note that, once laptop starts, it works normally as if there was no problem. But if I shut it down, it takes ~2 hours before I could do anything on it. Don't know what it keeps processing. Nothing looks wrong in startup services. And then this message "Window 7 Build 7601 Not genuine" just come and go.

    Thanks
    Puneet
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Norton is a cause of more problems than it tries to solve.


    Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

    Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium
    Thread Starter
       #5

    Hi Noel,

    Thanks for your response again.

    I followed your instructions and did reboot my machine. But again it took ~1.5 hours before I could open up browser or anything else on my machine. A

    Another thing I have noticed, I have been getting this message from last couple of days. Something like
    "Intel(R) PROSet/Wireless WiFi Software file damage, repair it."
    When I click on repair, it gets stuck and after sometime gives a message:
    "Error 1305. Error reading from file C:\Program Files\Common Files\Intel\Wireless Common\iFrmwrk.exe
    Verify file exists and that you can access it".

    I checked at given location. File is there. But when i double clicked on it, I got a message
    "This feature is not working correctly. Please re-install the feature using the Intel PROSet/Wireless installer and the restart the software".

    Do I need to uninstall Intel PROSet/Wireless WiFi software and install it again? If yes, I think I will have to download 2nd file from below link

    http://downloadcenter.intel.com/Deta...&lang=eng#help

    Is that right?

    And is this the only software I need to uninstall and re-install? Or there is anything else as well?

    Really appreciate your help.

    Thanks
    Puneet
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:57.
Find Us