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Windows 7: Cannot Complete Installing Updates, or Check for New Updates


18 Nov 2012   #41

Windows 7 Home Premium 32bit
 
 

Access is denied in a Safe Mode elevated command prompt.

My System SpecsSystem Spec
.

19 Nov 2012   #42

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That means that it must be open in something
Please try opening the file in Notepad - if you can open it, save teh file as
'testpend.txt' to your desktop, and attach it to your response.
My System SpecsSystem Spec
20 Nov 2012   #43

Windows 7 Home Premium 32bit
 
 

Here's the .txt.


Attached Files
File Type: txt testpend.txt (108.2 KB, 7 views)
My System SpecsSystem Spec
.


21 Nov 2012   #44

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

So far as I can tell, there's nothing wrong with the content of the file - it seems perfectly legitimate to me.

I need to do some research tob find out what the problem is likely to be.
Please let us know if you've renamed/deleted either the Catroot2 or SoftwareDistribution folder - or run any of the MS Fixit tools.
My System SpecsSystem Spec
21 Nov 2012   #45

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please let us know if you've renamed/deleted either the Catroot2 or SoftwareDistribution folder - or run any of the MS Fixit tools.
I have not. I ran MicrosoftFixit.wu.LB.137271463094452760.1.1.Run a couple months ago.
My System SpecsSystem Spec
22 Nov 2012   #46

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The only thing I can think to do is to boot to the Repair Environment, and rename the file there.


Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

REN <drive>:\Windows\winsxs\pending.xml pending.old1

see if that works - if it does, then try running the SFC from there...


type

sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

where <drive> is the letter you found above.

Wait for the command to complete. (make a note of the response!).

Once it has, type EXIT and the pick the option to reboot.

Boot to Normal mode, and run another SFC /SCANNOW - this will update the CBS.log file (the one in RE couldn't)
Please attach teh new CBS.log file to your response.
My System SpecsSystem Spec
22 Nov 2012   #47

Windows 7 Home Premium 32bit
 
 

Repair environment rename and SFC scan worked; no integrity violations. Same with the normal scan.
My System SpecsSystem Spec
23 Nov 2012   #48

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Great - now do a check for updates <crosses fingers>
My System SpecsSystem Spec
23 Nov 2012   #49

Windows 7 Home Premium 32bit
 
 

No-go. Guess that wasn't the issue.
My System SpecsSystem Spec
23 Nov 2012   #50

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

What error codes are you having this time?
My System SpecsSystem Spec
Reply

 Cannot Complete Installing Updates, or Check for New Updates




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