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Windows 7: Cannot Complete Installing Updates, or Check for New Updates


04 Jan 2013   #61

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've found all the missing files except 4 - which all relate to an update I can find no record of, to do with graphics. Have you installed any hotfix patches??

Here's the 'fix' for the remainder....



I've uploaded a file - quagxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
This should create a folder C:\quagxx

Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\quagxx
hit the enter key - if you get a 'Not Found' error try
DIR D:\quagxx
or
DIR E:\quagxx


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\quagxx <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.


Now run SFC /SCANNOW in an Elevated Command Prompt

then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link






My System SpecsSystem Spec
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04 Jan 2013   #62

Windows 7 Home Premium 32bit
 
 

My System SpecsSystem Spec
04 Jan 2013   #63

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello QuagsireQing,

In order to find where those remaining 4 files came from, we need a bit more information. Would you mind uploading this file to your Skydrive for me please?

C:\Windows\system32\config\COMPONENTS (it has no file extension)

Tom

Edit: Temporarily posting this: kb2454826
My System SpecsSystem Spec
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04 Jan 2013   #64

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Good - SFC completed without throwing any fits (although it's still doing a lot in the background, and generating a lot of errors)
Please now run the CheckSUR tool again, and post the new report.
My System SpecsSystem Spec
05 Jan 2013   #65

Windows 7 Home Premium 32bit
 
 

Components for Tom:
https://skydrive.live.com/redir?resi...CFA85B2D3D!230

CheckSUR log for Noel:


Attached Files
File Type: rar CheckSUR 01-05-13.rar (463 Bytes, 3 views)
My System SpecsSystem Spec
06 Jan 2013   #66

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I'll leave this for Tom -

The CheckSUR shows the following files missing....
Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 cdd.dll x86_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20830_none_ac59a14f5dd9e4eb 
(f) CSI Payload File Missing 0x00000000 dxgkrnl.sys x86_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20830_none_ac59a14f5dd9e4eb 
(f) CSI Payload File Missing 0x00000000 dxgmms1.sys x86_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20830_none_ac59a14f5dd9e4eb 
(f) CSI Payload File Missing 0x00000000 dxgmms1.sys x86_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.16699_none_ab9825b044e4d3af
My System SpecsSystem Spec
06 Jan 2013   #67

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Those files have completely stumped me! They traced back to KB2454826, yet when I download and extract the files from KB2454826, none of them have a 6.1.7600.20830 version number It is a v2 update, so I'm guessing the files were from the original, which I can't find anywhere other than on torrent websites, and god knows what's been embedded in those files.

The MS download link is dead, so I think it's a lost cause:

http://download.microsoft.com/downlo...-1AC04F3B2A13/Windows6.1-KB2454826-x86.msu

I think the only way forward would be to do a repair install I'm afraid

Repair Install

Tom
My System SpecsSystem Spec
06 Jan 2013   #68

Windows 7 Home Premium 32bit
 
 

Part of me says, "Just buy a new computer, yours has been on life support for years," and part of me says, "If you're doing an install, why not jump straight into 8?" But this repair install looks like such a quick and simple fix, that even if I were to rebuild my PC or upgrade my OS, I may as well do this for now. If the only difference I'll notice after doing the install is that some device drivers need to be reinstalled, I'll do it in a couple days. (I just did a full file backup last Tuesday.)
My System SpecsSystem Spec
06 Jan 2013   #69

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It's not so much the drivers that are likely to need re-updating, - but all the Updates since SP1 will need to be reinstalled.
Take them in batches - I tend to leave all the .NET ones until last, and do the Security ones first.
Do batches of no more than 10 at a time (oldest first), and reboot in between batches at least twice to make sure that everything is properly bedded-in.
Why leave the .NET until last? - they are the most likely to cause problems - so do them no more than 5 at a time, and expect one or two to fail (usually because they are expecting file versions that don't yet exist) but they will usually install on the second or third attempt.
My System SpecsSystem Spec
09 Jan 2013   #70

Windows 7 Home Premium 32bit
 
 

Of course the repair couldn't just go smoothly. It hung at "Gathering files 20%" for nearly two hours before moving on (the entire "gathering files" stage took nearly four hours) and now it's been stuck on "Transferring files 72% (642297 of 642471)" for at least six hours. (It isn't frozen, it just doesn't appear to be progressing, unless it's actually making some secret progress.) All told, I started the upgrade over fourteen hours ago. What should I do at this point?
My System SpecsSystem Spec
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 Cannot Complete Installing Updates, or Check for New Updates




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