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this computer is not running genuine windows (yep, me too)
Hi All,
I have started getting the "this computer is not running genuine windows" error as well. There seem to be so many flavors of this issue that I feel more comfortable posting my own output for review than following the instructions of one of the many other threads.
This is an Asus desktop computer that I bought in Autumn 2010 from a well-known electronics retailer here in the States. In late 2011, I was having problems, so I took it into a local shop who completely wiped the disk and did a clean install using the key on the side of my case.
Thanks in advance for your help.
Jack in NC
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-VFQPV-3X9X3-4XK6Y Windows Product Key Hash: +Iwy0LMs0SiujdzHVTCb7mJQm90= Windows Product ID: 00359-OEM-9810901-89503 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {BBD926A3-1530-4C57-A08D-073BB39FE858}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120503-2030 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Jack\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{BBD926A3-1530-4C57-A08D-073BB39FE858}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4XK6Y</PKey><PID>00359-OEM-9810901-89503</PID><PIDType>8</PIDType><SID>S-1-5-21-2428616440-1204001758-1591607755</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>CM1630</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0304 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100520000000.000000+000</Date></BIOS><HWID>B60A3B07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-109-089503-02-1033-7601.0000-3522011 Installation ID: 002932349604251240484131240900900382154012201105380545 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 4XK6Y License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 9/22/2012 5:13:52 AM Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000000100 Event Time Stamp: 9:20:2012 16:10 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui HWID Data--> HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GFoU6TwEDNU8uJrOJh4Szw96kXO7ppnFO0YeQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 052010 APIC1022 FACP 052010 FACP1022 SRAT AMD FAM_F_10 HPET 052010 OEMHPET MCFG 052010 OEMMCFG OEMB 052010 OEMB1022 SLIC _ASUS_ Notebook SSDT A M I POWERNOW
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