Unable to install updates in windows 7 error 800B0100 update KB976932

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  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    Unable to install updates in windows 7 error 800B0100 update KB976932


    I have Windows 7 Home Premium 64 bit, I'm being unable to install the Service Pack 1 for some reason (KB976932). I already tried the System Update Readiness and here's a HUGE log that came up. Please, I'd appreciate any help you guys may give me.
      My Computer


  2. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    I also used the Windows Update Troubleshooter v1.3 by HackSys Team, still not being able to install the updates. I'll appreciate any furher help for this.
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Please someone help me!!
      My Computer


  4. Posts : 2,663
    Windows 8.1 Pro x64
       #4

    Hello uliepavone and welcome to the forums

    Here is the contents of the latest run of the System Update Readiness Tool (SURT):

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-09-23 22:05

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2647516_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2647516_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.cat

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 1139
    Found 6 errors
    CBS MUM Corrupt Total count: 3
    CBS Catalog Corrupt Total count: 3

    Unavailable repair files:
    servicing\packages\Package_1_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.mum
    servicing\packages\Package_1_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.mum
    servicing\packages\Package_for_KB2647516_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
    servicing\packages\Package_for_KB2647516_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
    servicing\packages\Package_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.mum
    servicing\packages\Package_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.mum
    servicing\packages\Package_1_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.cat
    servicing\packages\Package_1_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.cat
    servicing\packages\Package_for_KB2647516_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
    servicing\packages\Package_for_KB2647516_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
    servicing\packages\Package_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.cat
    servicing\packages\Package_for_KB2647516~31bf3856ad364e35~amd64~~9.4.1.0.cat
    Windows Update Package Replacement

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Please download the attached file, Packs.zip and save this to your Desktop.
    2. Right-click on the file and select Extract All...
    3. Tick the box labelled Show extracted files when complete then click Extract
    4. A window will open showing two folders, Manifests and Packages
    5. Open the Manifests folder and copy the files into the following folder (if there are any files)

      C:\Windows\Temp\CheckSur\Winsxs\Manifests
    6. Open the Packages folder and copy the files into the following folder (if there are any files)

      C:\Windows\Temp\CheckSur\Servicing\Packages
    7. Run the System Update Readiness Tool (SURT) again
    8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

      C:\Windows\Logs\CBS\CheckSUR.persist.log


    You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

    Download: Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2647516) - Microsoft Download Center - Download Details

    Tom
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Ok, here's the log and error that WU gave me: 800F0818
    I also installed the Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2647516), now, what else should I do?
      My Computer


  6. Posts : 2,663
    Windows 8.1 Pro x64
       #6

    uliepavone said:
    Ok, here's the log and error that WU gave me: 800F0818
    I also installed the Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2647516), now, what else should I do?
    Hello uliepayone,

    From your CheckSUR log:

    Found 3 errors
    Fixed 3 errors
    Looks good to me! Now all that's left to do is to see if KB976932 will install.

    Tom
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Well, for some reason, I restarted as the update asked, I still see the Service Pack 1 for download and when I try to install it, it gives me same error code: 0x800f0818.
      My Computer


  8. Posts : 2,663
    Windows 8.1 Pro x64
       #8

    uliepavone said:
    Well, for some reason, I restarted as the update asked, I still see the Service Pack 1 for download and when I try to install it, it gives me same error code: 0x800f0818.
    Could you post the CheckSUR.persist.log please?

    Tom
      My Computer


  9. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Here it is
      My Computer


  10. Posts : 2,663
    Windows 8.1 Pro x64
       #10

    uliepavone said:
    Here it is
    All sorted :) Did the update install okay?

    Tom
      My Computer


 
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