New
#1
Hi to all, I need help with my updating which will not work,
I have the following notebook:
1. hp pavilion dv6-2173cl entertainment notebook
2. intel i3 core inside
3. windows 7 home premium 64bits
4. 4gb ram
The problem started a while ago when I tried to run windows update but keep getting the message " ! windows update cannot currently check for updates, because the service is not running. you may need to restart your computer."
and even if I restart I get the same.
I ran also the two Microsoft fix it but no deal.
By the way after reinstalling my update show that I have no updates
I ran the avast cleaner but no deal.
** I reinstalled 3 time my windows 7 with a full install after a backup of all my archives.
I ran the sfc and the following is the info on the file received after the run :
""Code:************************************************************* ********************** Computer Info ************************ ************************************************************* Logged in user: SANTOS-PC\SANTOS Computer Model: HP Pavilion dv6 Notebook PC Computer Manufacturer: Hewlett-Packard OS Name: Microsoft Windows 7 Home Premium |C:\Windows|\Device\Harddisk0\Partition2 OS Version: 6.1.7600 System Type: x64-based PC Total Physical Memory: 4023 MB Windows Directory: C:\Windows BIOS Version: Default System BIOS CPU: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz Video Card: NVIDIA GeForce G105M Resolution: 1366 x 768 x 4294967296 colors ************************************************************* *********************** UAC Status ************************** ************************************************************* UAC is currently enabled ************************************************************* ***************** Installed Applications ******************** ************************************************************* Microsoft Application Error Reporting - Location: HP Customer Experience Enhancements - Location: C:\Program Files (x86)\ PowerDirector - Location: C:\Program Files (x86)\CyberLink\PowerDirector\ Microsoft Works - Location: HP 3D DriveGuard - Location: C:\Program Files\Hewlett-Packard\HP 3D DriveGuard\ Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - Location: HP Wireless Assistant - Location: C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\ HP MediaSmart SmartMenu - Location: C:\Program Files\Hewlett-Packard\HP MediaSmart\ Microsoft SQL Server 2005 Compact Edition [ENU] - Location: C:\Program Files (x86)\Microsoft SQL Server Compact Edition\ Norton Online Backup - Location: C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\ Adobe AIR - Location: LightScribe System Software - Location: C:\Program Files (x86)\Common Files\LightScribe\ Power2Go - Location: C:\Program Files (x86)\Cyberlink\Power2Go\ PowerStarter - Location: C:\Program Files (x86)\CyberLink\DVD Suite\ Acrobat.com - Location: C:\Program Files (x86)\Adobe\Acrobat.com Java(TM) 6 Update 35 - Location: C:\Program Files (x86)\Java\jre6\ Java(TM) 6 Update 15 (64-bit) - Location: C:\Program Files\Java\jre6\ Java(TM) SE Development Kit 6 Update 15 (64-bit) - Location: C:\Program Files\Java\jdk1.6.0_15\ HP MediaSmart SlingPlayer - Location: C:\Program Files (x86)\Hewlett-Packard\Media\SlingPlayer\ HPAsset component for HP Active Support Library - Location: C:\Program Files (x86)\Hewlett-Packard\ HP Support Assistant - Location: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\ Adobe Reader 9.1 MUI - Location: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\ Windows Live Sign-in Assistant - Location: HP - Location: c:\Program Files (x86)\Hewlett-Packard\TouchSmart\DVD Menu Pack\ MSVCRT - Location: QLBCASL - Location: C:\Program Files (x86)\Hewlett-Packard\QLBCASL\ HP - Location: c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\ Microsoft Live Search Toolbar - Location: C:\Program Files\MSN\Toolbar\3.0.0566.0 Windows Live Essentials - Location: MediaSmart Live TV - Location: c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\ Windows Live Sync - Location: Junk Mail filter update - Location: MediaSmart DVD - Location: c:\Program Files (x86)\Hewlett-Packard\Media\DVD\ HP - Location: c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\ HP Smart Web Printing - Location: ActiveCheck component for HP Active Support Library - Location: C:\Program Files (x86)\Hewlett-Packard\ Microsoft Choice Guard - Location: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Choice Guard\ HP - Location: c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media Movie Theme Pack\ Windows Live Photo Gallery - Location: HP Update - Location: C:\Program Files (x86)\Hp\HP Software Update Microsoft Visual C++ 2005 Redistributable - Location: Windows Live Messenger - Location: PowerRecover - Location: C:\Program Files (x86)\Hewlett-Packard\Recovery\ HP MediaSmart/TouchSmart Netflix - Location: C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Netflix\ Windows Live Call - Location: HP Advisor - Location: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\ LabelPrint - Location: C:\Program Files (x86)\CyberLink\LabelPrint\ Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - Location: MediaSmart Internet TV - Location: C:\Program Files (x86)\Hewlett-Packard\Media\iTV\ Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - Location: Microsoft Silverlight - Location: HP MediaSmart Software Notebook Demo - Location: C:\Program Files (x86)\HP\HP MediaSmart Demo\ Windows Live Upload Tool - Location: Windows Live Communications Platform - Location: Windows Live Mail - Location: Windows Live Writer - Location: Java Auto Updater - Location: HP User Guides 0154 - Location: C:\Program Files (x86)\Hewlett-Packard\Documentation\ ************************************************************* ************************* Services ************************** ************************************************************* ------------------------------------------ Name: Adobe Flash Player Update Service Path: C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Advanced SystemCare Service 5 Path: C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe StartMode: Auto State: Running ------------------------------------------ Name: Application Experience Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Manual State: Running ------------------------------------------ Name: Andrea ST Filters Service Path: C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe StartMode: Auto State: Running ------------------------------------------ Name: Application Layer Gateway Service Path: C:\Windows\System32\alg.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Application Host Helper Service Path: C:\Windows\system32\svchost.exe -k apphost StartMode: Auto State: Running ------------------------------------------ Name: Application Identity Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Application Information Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Manual State: Running ------------------------------------------ Name: Windows Audio Endpoint Builder Path: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: Windows Audio Path: C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: avast! Antivirus Path: "C:\Program Files\AVAST Software\Avast\AvastSvc.exe" StartMode: Auto State: Running ------------------------------------------ Name: avast! Firewall Path: "C:\Program Files\AVAST Software\Avast\afwServ.exe" StartMode: Auto State: Running ------------------------------------------ Name: ActiveX Installer (AxInstSV) Path: C:\Windows\system32\svchost.exe -k AxInstSVGroup StartMode: Manual State: Stopped ------------------------------------------ Name: BitLocker Drive Encryption Service Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Base Filtering Engine Path: C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork StartMode: Auto State: Running ------------------------------------------ Name: Background Intelligent Transfer Service Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Computer Browser Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Bluetooth Support Service Path: C:\Windows\system32\svchost.exe -k bthsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Certificate Propagation Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Disabled State: Stopped ------------------------------------------ Name: Indexing Service Path: C:\Windows\system32\CISVC.EXE StartMode: Auto State: Running ------------------------------------------ Name: Microsoft .NET Framework NGEN v2.0.50727_X86 Path: C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Microsoft .NET Framework NGEN v2.0.50727_X64 Path: C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Com4QLBEx Path: "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe" StartMode: Manual State: Running ------------------------------------------ Name: COM+ System Application Path: C:\Windows\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} StartMode: Manual State: Stopped ------------------------------------------ Name: Cryptographic Services Path: C:\Windows\system32\svchost.exe -k NetworkService StartMode: Auto State: Running ------------------------------------------ Name: DCOM Server Process Launcher Path: C:\Windows\system32\svchost.exe -k DcomLaunch StartMode: Auto State: Running ------------------------------------------ Name: Disk Defragmenter Path: C:\Windows\system32\svchost.exe -k defragsvc StartMode: Manual State: Stopped ------------------------------------------ Name: DHCP Client Path: C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: DNS Client Path: C:\Windows\system32\svchost.exe -k NetworkService StartMode: Auto State: Running ------------------------------------------ Name: Wired AutoConfig Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Stopped ------------------------------------------ Name: Diagnostic Policy Service Path: C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork StartMode: Auto State: Running ------------------------------------------ Name: Extensible Authentication Protocol Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Running ------------------------------------------ Name: Encrypting File System (EFS) Path: C:\Windows\System32\lsass.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Media Center Receiver Service Path: C:\Windows\ehome\ehRecvr.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Media Center Scheduler Service Path: C:\Windows\ehome\ehsched.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Event Log Path: C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: COM+ Event System Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Auto State: Running ------------------------------------------ Name: Fax Path: C:\Windows\system32\fxssvc.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Function Discovery Provider Host Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Manual State: Running ------------------------------------------ Name: Function Discovery Resource Publication Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Running ------------------------------------------ Name: Windows Font Cache Service Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Running ------------------------------------------ Name: Windows Presentation Foundation Font Cache 3.0.0.0 Path: C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe StartMode: Manual State: Stopped ------------------------------------------ Name: GameConsoleService Path: "C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe" StartMode: Manual State: Stopped ------------------------------------------ Name: Group Policy Client Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Human Interface Device Access Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Running ------------------------------------------ Name: Health Key and Certificate Management Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: HomeGroup Listener Path: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Stopped ------------------------------------------ Name: HomeGroup Provider Path: C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted StartMode: Manual State: Running ------------------------------------------ Name: HP Health Check Service Path: "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe" StartMode: Auto State: Running ------------------------------------------ Name: hpqwmiex Path: "C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe" StartMode: Manual State: Running ------------------------------------------ Name: HP Service Path: C:\Windows\system32\Hpservice.exe StartMode: Auto State: Running ------------------------------------------ Name: Windows CardSpace Path: "C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\infocard.exe" StartMode: Manual State: Stopped ------------------------------------------ Name: IKE and AuthIP IPsec Keying Modules Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: PnP-X IP Bus Enumerator Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Stopped ------------------------------------------ Name: IP Helper Path: C:\Windows\System32\svchost.exe -k NetSvcs StartMode: Disabled State: Stopped ------------------------------------------ Name: CNG Key Isolation Path: C:\Windows\system32\lsass.exe StartMode: Manual State: Running ------------------------------------------ Name: KtmRm for Distributed Transaction Coordinator Path: C:\Windows\System32\svchost.exe -k NetworkServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Server Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Workstation Path: C:\Windows\System32\svchost.exe -k NetworkService StartMode: Auto State: Running ------------------------------------------ Name: LightScribeService Direct Disc Labeling Service Path: "C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe" StartMode: Auto State: Running ------------------------------------------ Name: Link-Layer Topology Discovery Mapper Path: C:\Windows\System32\svchost.exe -k LocalService StartMode: Manual State: Stopped ------------------------------------------ Name: TCP/IP NetBIOS Helper Path: C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: LPD Service Path: C:\Windows\System32\svchost.exe -k LPDService StartMode: Auto State: Running ------------------------------------------ Name: Media Center Extender Service Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Disabled State: Stopped ------------------------------------------ Name: Multimedia Class Scheduler Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Mozilla Maintenance Service Path: "C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe" StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Firewall Path: C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork StartMode: Auto State: Running ------------------------------------------ Name: Distributed Transaction Coordinator Path: C:\Windows\System32\msdtc.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Microsoft iSCSI Initiator Service Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Disabled State: Stopped ------------------------------------------ Name: Windows Installer Path: C:\Windows\system32\msiexec.exe /V StartMode: Auto State: Running ------------------------------------------ Name: Network Access Protection Agent Path: C:\Windows\System32\svchost.exe -k NetworkService StartMode: Disabled State: Stopped ------------------------------------------ Name: Netlogon Path: C:\Windows\system32\lsass.exe StartMode: Disabled State: Stopped ------------------------------------------ Name: Network Connections Path: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Running ------------------------------------------ Name: Network List Service Path: C:\Windows\System32\svchost.exe -k LocalService StartMode: Manual State: Running ------------------------------------------ Name: Net.Tcp Port Sharing Service Path: "C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\SMSvcHost.exe" StartMode: Disabled State: Stopped ------------------------------------------ Name: Norton Internet Security Path: "C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\diMaster.dll" /prefetch:1 StartMode: Auto State: Running ------------------------------------------ Name: Network Location Awareness Path: C:\Windows\System32\svchost.exe -k NetworkService StartMode: Auto State: Running ------------------------------------------ Name: Network Store Interface Service Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Auto State: Running ------------------------------------------ Name: NVIDIA Display Driver Service Path: C:\Windows\system32\nvvsvc.exe StartMode: Auto State: Running ------------------------------------------ Name: Peer Networking Identity Manager Path: C:\Windows\System32\svchost.exe -k LocalServicePeerNet StartMode: Manual State: Stopped ------------------------------------------ Name: Peer Networking Grouping Path: C:\Windows\System32\svchost.exe -k LocalServicePeerNet StartMode: Manual State: Stopped ------------------------------------------ Name: Program Compatibility Assistant Service Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: Performance Counter DLL Host Path: C:\Windows\SysWow64\perfhost.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Performance Logs & Alerts Path: C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork StartMode: Manual State: Stopped ------------------------------------------ Name: Plug and Play Path: C:\Windows\system32\svchost.exe -k DcomLaunch StartMode: Auto State: Running ------------------------------------------ Name: PNRP Machine Name Publication Service Path: C:\Windows\System32\svchost.exe -k LocalServicePeerNet StartMode: Manual State: Stopped ------------------------------------------ Name: Peer Name Resolution Protocol Path: C:\Windows\System32\svchost.exe -k LocalServicePeerNet StartMode: Manual State: Stopped ------------------------------------------ Name: IPsec Policy Agent Path: C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted StartMode: Manual State: Running ------------------------------------------ Name: Power Path: C:\Windows\system32\svchost.exe -k DcomLaunch StartMode: Auto State: Running ------------------------------------------ Name: User Profile Service Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Protected Storage Path: C:\Windows\system32\lsass.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Quality Windows Audio Video Experience Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Remote Access Auto Connection Manager Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Remote Access Connection Manager Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Routing and Remote Access Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Disabled State: Stopped ------------------------------------------ Name: Remote Registry Path: C:\Windows\system32\svchost.exe -k regsvc StartMode: Manual State: Stopped ------------------------------------------ Name: Cyberlink RichVideo Service(CRVS) Path: "C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe" StartMode: Auto State: Running ------------------------------------------ Name: RPC Endpoint Mapper Path: C:\Windows\system32\svchost.exe -k RPCSS StartMode: Auto State: Running ------------------------------------------ Name: Remote Procedure Call (RPC) Locator Path: C:\Windows\system32\locator.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Remote Procedure Call (RPC) Path: C:\Windows\system32\svchost.exe -k rpcss StartMode: Auto State: Running ------------------------------------------ Name: Security Accounts Manager Path: C:\Windows\system32\lsass.exe StartMode: Auto State: Running ------------------------------------------ Name: Smart Card Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Task Scheduler Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Smart Card Removal Policy Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Backup Path: C:\Windows\system32\svchost.exe -k SDRSVC StartMode: Manual State: Stopped ------------------------------------------ Name: Secondary Logon Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: System Event Notification Service Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Adaptive Brightness Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Remote Desktop Configuration Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Internet Connection Sharing (ICS) Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Disabled State: Stopped ------------------------------------------ Name: Shell Hardware Detection Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: SNMP Trap Path: C:\Windows\System32\snmptrap.exe StartMode: Disabled State: Stopped ------------------------------------------ Name: Print Spooler Path: C:\Windows\System32\spoolsv.exe StartMode: Auto State: Running ------------------------------------------ Name: Software Protection Path: C:\Windows\system32\sppsvc.exe StartMode: Auto State: Stopped ------------------------------------------ Name: SPP Notification Service Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Manual State: Stopped ------------------------------------------ Name: SSDP Discovery Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Running ------------------------------------------ Name: Secure Socket Tunneling Protocol Service Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Manual State: Stopped ------------------------------------------ Name: Audio Service Path: C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\STacSV64.exe StartMode: Auto State: Running ------------------------------------------ Name: Windows Image Acquisition (WIA) Path: C:\Windows\system32\svchost.exe -k imgsvc StartMode: Manual State: Stopped ------------------------------------------ Name: Microsoft Software Shadow Copy Provider Path: C:\Windows\System32\svchost.exe -k swprv StartMode: Manual State: Stopped ------------------------------------------ Name: Superfetch Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: Tablet PC Input Service Path: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Stopped ------------------------------------------ Name: Telephony Path: C:\Windows\System32\svchost.exe -k NetworkService StartMode: Manual State: Stopped ------------------------------------------ Name: TPM Base Services Path: C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Remote Desktop Services Path: C:\Windows\System32\svchost.exe -k NetworkService StartMode: Manual State: Stopped ------------------------------------------ Name: Themes Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Thread Ordering Server Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Manual State: Stopped ------------------------------------------ Name: Distributed Link Tracking Client Path: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: Windows Modules Installer Path: C:\Windows\servicing\TrustedInstaller.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Interactive Services Detection Path: C:\Windows\system32\UI0Detect.exe StartMode: Manual State: Stopped ------------------------------------------ Name: UPnP Device Host Path: C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Desktop Window Manager Session Manager Path: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: Credential Manager Path: C:\Windows\system32\lsass.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Virtual Disk Path: C:\Windows\System32\vds.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Volume Shadow Copy Path: C:\Windows\system32\vssvc.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Time Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Manual State: Stopped ------------------------------------------ Name: World Wide Web Publishing Service Path: C:\Windows\system32\svchost.exe -k iissvcs StartMode: Auto State: Running ------------------------------------------ Name: Windows Process Activation Service Path: C:\Windows\system32\svchost.exe -k iissvcs StartMode: Manual State: Running ------------------------------------------ Name: Block Level Backup Engine Service Path: "C:\Windows\system32\wbengine.exe" StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Biometric Service Path: C:\Windows\system32\svchost.exe -k WbioSvcGroup StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Connect Now - Config Registrar Path: C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Color System Path: C:\Windows\system32\svchost.exe -k wcssvc StartMode: Manual State: Stopped ------------------------------------------ Name: Diagnostic Service Host Path: C:\Windows\System32\svchost.exe -k LocalService StartMode: Manual State: Running ------------------------------------------ Name: Diagnostic System Host Path: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Running ------------------------------------------ Name: WebClient Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Event Collector Path: C:\Windows\system32\svchost.exe -k NetworkService StartMode: Manual State: Stopped ------------------------------------------ Name: Problem Reports and Solutions Control Panel Support Path: C:\Windows\System32\svchost.exe -k netsvcs StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Error Reporting Service Path: C:\Windows\System32\svchost.exe -k WerSvcGroup StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Defender Path: C:\Windows\System32\svchost.exe -k secsvcs StartMode: Auto State: Stopped ------------------------------------------ Name: WinHTTP Web Proxy Auto-Discovery Service Path: C:\Windows\system32\svchost.exe -k LocalService StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Management Instrumentation Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Windows Remote Management (WS-Management) Path: C:\Windows\System32\svchost.exe -k NetworkService StartMode: Manual State: Stopped ------------------------------------------ Name: WLAN AutoConfig Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: WMI Performance Adapter Path: C:\Windows\system32\wbem\WmiApSrv.exe StartMode: Manual State: Stopped ------------------------------------------ Name: Windows Media Player Network Sharing Service Path: "C:\Program Files\Windows Media Player\wmpnetwk.exe" StartMode: Manual State: Running ------------------------------------------ Name: Parental Controls Path: C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted StartMode: Manual State: Stopped ------------------------------------------ Name: Portable Device Enumerator Service Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Stopped ------------------------------------------ Name: WRSVC Path: "C:\Program Files\Webroot\WRSA.exe" -service StartMode: Auto State: Running ------------------------------------------ Name: Security Center Path: C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted StartMode: Auto State: Running ------------------------------------------ Name: Windows Search Path: C:\Windows\system32\SearchIndexer.exe /Embedding StartMode: Auto State: Stopped ------------------------------------------ Name: Windows Update Path: C:\Windows\system32\svchost.exe -k netsvcs StartMode: Auto State: Running ------------------------------------------ Name: Windows Driver Foundation - User-mode Driver Framework Path: C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted StartMode: Manual State: Stopped ------------------------------------------ Name: WWAN AutoConfig Path: C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork StartMode: Manual State: Stopped ------------------------------------------ ************************************************************* ******************** Installed Codecs *********************** ************************************************************* ------------------------------------------ Name: C:\Windows\system32\MSRLE32.DLL Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: msrle32 ------------------------------------------ Name: C:\Windows\system32\MSVIDC32.DLL Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: msvidc32 ------------------------------------------ Name: C:\Windows\system32\IMAADP32.ACM Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: imaadp32 ------------------------------------------ Name: C:\Windows\system32\MSG711.ACM Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: msg711 ------------------------------------------ Name: C:\Windows\system32\MSGSM32.ACM Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: msgsm32 ------------------------------------------ Name: C:\Windows\system32\MSADP32.ACM Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: msadp32 ------------------------------------------ Name: C:\Windows\system32\MSYUV.DLL Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: msyuv ------------------------------------------ Name: C:\Windows\system32\IYUV_32.DLL Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: iyuv_32 ------------------------------------------ Name: C:\Windows\system32\TSBYUV.DLL Description: Version: 6.1.7600.16385 Path: \windows\system32\ FileName: tsbyuv ------------------------------------------ Name: C:\Windows\system32\L3CODECA.ACM Description: Fraunhofer IIS MPEG Layer-3 Codec Version: 1.9.0.401 Path: \windows\system32\ FileName: l3codeca ------------------------------------------ ************************************************************* *********************** Hot Fixes *************************** ************************************************************* ************************************************************* ************************* Event Log ************************* ************************************************************* Application - 9/24/2012 10:19:00 PM: Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17. Product Version: 9.0.30729. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:00 PM: Windows Installer reconfigured the product. Product Name: Microsoft Silverlight. Product Version: 1.0.0.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:00 PM: Windows Installer reconfigured the product. Product Name: HP MediaSmart Software Notebook Demo. Product Version: 1.00.0000. Product Language: 1033. Manufacturer: Hewlett-Packard. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:00 PM: Windows Installer reconfigured the product. Product Name: Windows Live Upload Tool. Product Version: 14.0.8014.1029. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:01 PM: Windows Installer reconfigured the product. Product Name: Windows Live Communications Platform. Product Version: 14.0.8064.206. Product Language: 0. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:01 PM: Windows Installer reconfigured the product. Product Name: Windows Live Mail. Product Version: 14.0.8089.0726. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:01 PM: Windows Installer reconfigured the product. Product Name: Windows Live Writer. Product Version: 14.0.8089.0726. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:01 PM: Windows Installer reconfigured the product. Product Name: Java Auto Updater. Product Version: 2.0.7.1. Product Language: 1033. Manufacturer: Sun Microsystems, Inc.. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:01 PM: Windows Installer reconfigured the product. Product Name: HP User Guides 0154. Product Version: 1.01.0001. Product Language: 1033. Manufacturer: Hewlett-Packard. Reconfiguration success or error status: 0. ------------------------------------------ Application - 9/24/2012 10:19:02 PM: Unsupported service control request (see data below) ------------------------------------------ Security - 9/24/2012 10:16:07 PM: An account was successfully logged on. Subject: Security ID: S-1-5-18 Account Name: SANTOS-PC$ Account Domain: ZENAIDASANTOS Logon ID: 0x3e7 Logon Type: 5 New Logon: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Logon GUID: {00000000-0000-0000-0000-000000000000} Process Information: Process ID: 0x2e4 Process Name: C:\Windows\System32\services.exe Network Information: Workstation Name: Source Network Address: - Source Port: - Detailed Authentication Information: Logon Process: Advapi Authentication Package: Negotiate Transited Services: - Package Name (NTLM only): - Key Length: 0 This event is generated when a logon session is created. It is generated on the computer that was accessed. The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe. The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network). The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on. The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases. The authentication information fields provide detailed information about this specific logon request. - Logon GUID is a unique identifier that can be used to correlate this event with a KDC event. - Transited services indicate which intermediate services have participated in this logon request. - Package name indicates which sub-protocol was used among the NTLM protocols. - Key length indicates the length of the generated session key. This will be 0 if no session key was requested. ------------------------------------------ Security - 9/24/2012 10:16:07 PM: Special privileges assigned to new logon. Subject: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Privileges: SeAssignPrimaryTokenPrivilege SeTcbPrivilege SeSecurityPrivilege SeTakeOwnershipPrivilege SeLoadDriverPrivilege SeBackupPrivilege SeRestorePrivilege SeDebugPrivilege SeAuditPrivilege SeSystemEnvironmentPrivilege SeImpersonatePrivilege ------------------------------------------ Security - 9/24/2012 10:16:52 PM: An account was successfully logged on. Subject: Security ID: S-1-5-18 Account Name: SANTOS-PC$ Account Domain: ZENAIDASANTOS Logon ID: 0x3e7 Logon Type: 5 New Logon: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Logon GUID: {00000000-0000-0000-0000-000000000000} Process Information: Process ID: 0x2e4 Process Name: C:\Windows\System32\services.exe Network Information: Workstation Name: Source Network Address: - Source Port: - Detailed Authentication Information: Logon Process: Advapi Authentication Package: Negotiate Transited Services: - Package Name (NTLM only): - Key Length: 0 This event is generated when a logon session is created. It is generated on the computer that was accessed. The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe. The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network). The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on. The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases. The authentication information fields provide detailed information about this specific logon request. - Logon GUID is a unique identifier that can be used to correlate this event with a KDC event. - Transited services indicate which intermediate services have participated in this logon request. - Package name indicates which sub-protocol was used among the NTLM protocols. - Key length indicates the length of the generated session key. This will be 0 if no session key was requested. ------------------------------------------ Security - 9/24/2012 10:16:52 PM: Special privileges assigned to new logon. Subject: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Privileges: SeAssignPrimaryTokenPrivilege SeTcbPrivilege SeSecurityPrivilege SeTakeOwnershipPrivilege SeLoadDriverPrivilege SeBackupPrivilege SeRestorePrivilege SeDebugPrivilege SeAuditPrivilege SeSystemEnvironmentPrivilege SeImpersonatePrivilege ------------------------------------------ Security - 9/24/2012 10:17:04 PM: An account was successfully logged on. Subject: Security ID: S-1-5-18 Account Name: SANTOS-PC$ Account Domain: ZENAIDASANTOS Logon ID: 0x3e7 Logon Type: 5 New Logon: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Logon GUID: {00000000-0000-0000-0000-000000000000} Process Information: Process ID: 0x2e4 Process Name: C:\Windows\System32\services.exe Network Information: Workstation Name: Source Network Address: - Source Port: - Detailed Authentication Information: Logon Process: Advapi Authentication Package: Negotiate Transited Services: - Package Name (NTLM only): - Key Length: 0 This event is generated when a logon session is created. It is generated on the computer that was accessed. The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe. The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network). The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on. The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases. The authentication information fields provide detailed information about this specific logon request. - Logon GUID is a unique identifier that can be used to correlate this event with a KDC event. - Transited services indicate which intermediate services have participated in this logon request. - Package name indicates which sub-protocol was used among the NTLM protocols. - Key length indicates the length of the generated session key. This will be 0 if no session key was requested. ------------------------------------------ Security - 9/24/2012 10:17:04 PM: Special privileges assigned to new logon. Subject: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Privileges: SeAssignPrimaryTokenPrivilege SeTcbPrivilege SeSecurityPrivilege SeTakeOwnershipPrivilege SeLoadDriverPrivilege SeBackupPrivilege SeRestorePrivilege SeDebugPrivilege SeAuditPrivilege SeSystemEnvironmentPrivilege SeImpersonatePrivilege ------------------------------------------ Security - 9/24/2012 10:18:46 PM: An account was successfully logged on. Subject: Security ID: S-1-5-18 Account Name: SANTOS-PC$ Account Domain: ZENAIDASANTOS Logon ID: 0x3e7 Logon Type: 5 New Logon: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Logon GUID: {00000000-0000-0000-0000-000000000000} Process Information: Process ID: 0x2e4 Process Name: C:\Windows\System32\services.exe Network Information: Workstation Name: Source Network Address: - Source Port: - Detailed Authentication Information: Logon Process: Advapi Authentication Package: Negotiate Transited Services: - Package Name (NTLM only): - Key Length: 0 This event is generated when a logon session is created. It is generated on the computer that was accessed. The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe. The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network). The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on. The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases. The authentication information fields provide detailed information about this specific logon request. - Logon GUID is a unique identifier that can be used to correlate this event with a KDC event. - Transited services indicate which intermediate services have participated in this logon request. - Package name indicates which sub-protocol was used among the NTLM protocols. - Key length indicates the length of the generated session key. This will be 0 if no session key was requested. ------------------------------------------ Security - 9/24/2012 10:18:46 PM: Special privileges assigned to new logon. Subject: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Privileges: SeAssignPrimaryTokenPrivilege SeTcbPrivilege SeSecurityPrivilege SeTakeOwnershipPrivilege SeLoadDriverPrivilege SeBackupPrivilege SeRestorePrivilege SeDebugPrivilege SeAuditPrivilege SeSystemEnvironmentPrivilege SeImpersonatePrivilege ------------------------------------------ Security - 9/24/2012 10:19:12 PM: An account was successfully logged on. Subject: Security ID: S-1-5-18 Account Name: SANTOS-PC$ Account Domain: ZENAIDASANTOS Logon ID: 0x3e7 Logon Type: 5 New Logon: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Logon GUID: {00000000-0000-0000-0000-000000000000} Process Information: Process ID: 0x2e4 Process Name: C:\Windows\System32\services.exe Network Information: Workstation Name: Source Network Address: - Source Port: - Detailed Authentication Information: Logon Process: Advapi Authentication Package: Negotiate Transited Services: - Package Name (NTLM only): - Key Length: 0 This event is generated when a logon session is created. It is generated on the computer that was accessed. The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe. The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network). The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on. The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases. The authentication information fields provide detailed information about this specific logon request. - Logon GUID is a unique identifier that can be used to correlate this event with a KDC event. - Transited services indicate which intermediate services have participated in this logon request. - Package name indicates which sub-protocol was used among the NTLM protocols. - Key length indicates the length of the generated session key. This will be 0 if no session key was requested. ------------------------------------------ Security - 9/24/2012 10:19:12 PM: Special privileges assigned to new logon. Subject: Security ID: S-1-5-18 Account Name: SYSTEM Account Domain: NT AUTHORITY Logon ID: 0x3e7 Privileges: SeAssignPrimaryTokenPrivilege SeTcbPrivilege SeSecurityPrivilege SeTakeOwnershipPrivilege SeLoadDriverPrivilege SeBackupPrivilege SeRestorePrivilege SeDebugPrivilege SeAuditPrivilege SeSystemEnvironmentPrivilege SeImpersonatePrivilege ------------------------------------------ System - 9/24/2012 10:16:13 PM: The Windows Search service terminated with service-specific error %%-2147217025. ------------------------------------------ System - 9/24/2012 10:16:13 PM: The Windows Search service terminated unexpectedly. It has done this 11 time(s). ------------------------------------------ System - 9/24/2012 10:16:58 PM: The Windows Search service entered the stopped state. ------------------------------------------ System - 9/24/2012 10:16:58 PM: The Windows Search service terminated with service-specific error %%-2147217025. ------------------------------------------ System - 9/24/2012 10:16:58 PM: The Windows Search service terminated unexpectedly. It has done this 12 time(s). ------------------------------------------ System - 9/24/2012 10:17:09 PM: The Windows Search service entered the stopped state. ------------------------------------------ System - 9/24/2012 10:17:09 PM: The Windows Search service terminated with service-specific error %%-2147217025. ------------------------------------------ System - 9/24/2012 10:17:09 PM: The Windows Search service terminated unexpectedly. It has done this 13 time(s). ------------------------------------------ System - 9/24/2012 10:18:46 PM: The Windows Installer service entered the running state. ------------------------------------------ System - 9/24/2012 10:19:13 PM: The Windows Modules Installer service entered the running state. ------------------------------------------ ************************************************************* **************** Windows Experience Index ******************* ************************************************************* CPU Score: 6.2 Disk Score: 5.9 Graphics Score: 4.9 Direct 3D Score: 5.7 Memory Score: 5.9 WEI Score: 4.9 ************************************************************* ************************* Users ***************************** ************************************************************* ------------------------------------------ Name: Administrator Domain: SANTOS-PC FullName: Description: Built-in account for administering the computer/domain Disabled: True Status: Degraded LocalAccount: True PasswordChangeable: True PasswordExpires: False PasswordRequired: True ------------------------------------------ Name: Guest Domain: SANTOS-PC FullName: Description: Built-in account for guest access to the computer/domain Disabled: True Status: Degraded LocalAccount: True PasswordChangeable: False PasswordExpires: False PasswordRequired: False ------------------------------------------ Name: SANTOS Domain: SANTOS-PC FullName: Description: Disabled: False Status: OK LocalAccount: True PasswordChangeable: True PasswordExpires: False PasswordRequired: False ------------------------------------------ ************************************************************* ************************** Memory *************************** ************************************************************* ------------------------------------------ Manufacturer: Micron Model: Name: Physical Memory Bank Label: BANK 0 Capacity: 2048 MB Description: Physical Memory Tag: Physical Memory 0 ------------------------------------------ Manufacturer: Micron Model: Name: Physical Memory Bank Label: BANK 1 Capacity: 2048 MB Description: Physical Memory Tag: Physical Memory 1 ------------------------------------------ ************************************************************* ************************ Video Card ************************* ************************************************************* Brand: NVIDIA Model: NVIDIA GeForce G105M Adapter DAC Type: Integrated RAMDAC Adapter RAM: 512 MB Current BitsPerPixel: 32 Current Number Of Colors: 4294967296 Current Refresh Rate: 60 Driver Date: 11/28/2009 00:00:00 Driver Version: 8.16.11.8817 MaxRefreshRate: 60 MinRefreshRate: 60 Status: OK Video Memory Type: 2 Video Mode Description: 1366 x 768 x 4294967296 colors Video Processor: GeForce G105M ************************************************************* ************************** Drives *************************** ************************************************************* Model: WDC WD5000BPKT-60PK4T0 Description: Disk drive InterfaceType: IDE Partitions: 4 SCSIBus: 0 SCSILogicalUnit: 0 SCSIPort: 0 SCSITargetId: 0 SectorsPerTrack: 63 Size: 466 GB Status: OK ------------------------------------------ ************************************************************* ************************ CD/DVD Rom ************************* ************************************************************* Name: hp CDDVDW TS-L633N Description: CD-ROM Drive LastErrorCode: Manufacturer: (Standard CD-ROM drives) Media Type: DVD Writer ------------------------------------------ ************************************************************* ************************* IDE/SATA ************************** ************************************************************* ------------------------------------------ Manufacturer: Intel Name: Intel(R) PCHM SATA AHCI Controller 6 Port Last Error Code: Status: OK ------------------------------------------ ************************************************************* ************************** Network ************************** ************************************************************* Windows IP Configuration Host Name . . . . . . . . . . . . : SANTOS-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN Physical Address. . . . . . . . . : 00-26-C7-0F-1A-E8 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::b1c3:cbb7:ca6b:536d%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, September 24, 2012 9:59:06 PM Lease Expires . . . . . . . . . . : Tuesday, September 25, 2012 9:59:06 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 218113735 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-4D-1E-13-C8-0A-A9-29-50-E3 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{A2462ED0-E753-45BA-90E9-E790C7BC7C46}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes ************************************************************* ********************* Systerm Restore *********************** ************************************************************* ------------------------------------------ Description: Windows Modules Installer Creation Time: 09/20/2012 13:12:15 SequenceNumber: 19 ------------------------------------------ Description: Windows Modules Installer Creation Time: 09/20/2012 13:12:45 SequenceNumber: 20 ------------------------------------------ Description: Restore Operation Creation Time: 09/20/2012 13:29:25 SequenceNumber: 21 ------------------------------------------ Description: Installed Java(TM) 6 Update 35 Creation Time: 09/20/2012 13:53:56 SequenceNumber: 22 ------------------------------------------ Description: Installed Microsoft Fix it 50202 Creation Time: 09/20/2012 18:16:07 SequenceNumber: 24 ------------------------------------------ Description: Installed Microsoft Fix it 50202 Creation Time: 09/20/2012 18:21:58 SequenceNumber: 25 ------------------------------------------ Description: Windows Modules Installer Creation Time: 09/21/2012 02:39:34 SequenceNumber: 26 ------------------------------------------ Description: Windows Modules Installer Creation Time: 09/21/2012 02:44:24 SequenceNumber: 27 ------------------------------------------ Description: Windows Modules Installer Creation Time: 09/21/2012 02:46:02 SequenceNumber: 28 ------------------------------------------ Description: Windows Modules Installer Creation Time: 09/21/2012 02:46:37 SequenceNumber: 29 ------------------------------------------ Description: Windows Modules Installer Creation Time: 09/21/2012 02:47:38 SequenceNumber: 30 ------------------------------------------ Description: Removed Microsoft Office Home and Student 2007 Creation Time: 09/21/2012 04:29:26 SequenceNumber: 31 ------------------------------------------ Description: Removed Microsoft Office Suite Activation Assistant. Creation Time: 09/21/2012 04:34:09 SequenceNumber: 32 ------------------------------------------ Description: Removed Microsoft Office PowerPoint Viewer 2007 (English) Creation Time: 09/21/2012 04:34:58 SequenceNumber: 33 ------------------------------------------ Description: Removed Compatibility Pack for the 2007 Office system Creation Time: 09/21/2012 04:39:11 SequenceNumber: 34 ------------------------------------------ Description: IObit Uninstaller restore point Creation Time: 09/22/2012 04:53:08 SequenceNumber: 35 ------------------------------------------ Description: IObit Uninstaller restore point Creation Time: 09/25/2012 02:24:23 SequenceNumber: 36 ------------------------------------------ Description: IObit Uninstaller restore point Creation Time: 09/25/2012 02:26:20 SequenceNumber: 37 ------------------------------------------ ************************************************************* ******************** Running Processes ********************** ************************************************************* ------------------------------------------ Name: System Idle Process ------------------------------------------ Name: System ------------------------------------------ Name: smss.exe ------------------------------------------ Name: csrss.exe ------------------------------------------ Name: wininit.exe ------------------------------------------ Name: csrss.exe ------------------------------------------ Name: services.exe ------------------------------------------ Name: lsass.exe ------------------------------------------ Name: lsm.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: ASCService.exe ------------------------------------------ Name: WRSA.exe ------------------------------------------ Name: nvvsvc.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: stacsv64.exe ------------------------------------------ Name: winlogon.exe ------------------------------------------ Name: audiodg.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: hpservice.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: AvastSvc.exe ------------------------------------------ Name: nvvsvc.exe ------------------------------------------ Name: afwServ.exe ------------------------------------------ Name: spoolsv.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: AESTSr64.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: CISVC.EXE ------------------------------------------ Name: LSSrvc.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: ccsvchst.exe ------------------------------------------ Name: RichVideo.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: WmiPrvSE.exe ------------------------------------------ Name: taskhost.exe ------------------------------------------ Name: dwm.exe ------------------------------------------ Name: explorer.exe ------------------------------------------ Name: ccsvchst.exe ------------------------------------------ Name: WRSA.exe ------------------------------------------ Name: sttray64.exe ------------------------------------------ Name: SmartMenu.exe ------------------------------------------ Name: LightScribeControlPanel.exe ------------------------------------------ Name: ASCTray.exe ------------------------------------------ Name: QLBCtrl.exe ------------------------------------------ Name: HPWAMain.exe ------------------------------------------ Name: AvastUI.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: svchost.exe ------------------------------------------ Name: hpqWmiEx.exe ------------------------------------------ Name: taskeng.exe ------------------------------------------ Name: wmpnetwk.exe ------------------------------------------ Name: CLMLSvc.exe ------------------------------------------ Name: Com4QLBEx.exe ------------------------------------------ Name: firefox.exe ------------------------------------------ Name: HpqToaster.exe ------------------------------------------ Name: HPHC_Service.exe ------------------------------------------ Name: VistaForums SysInfo.exe ------------------------------------------ Name: WmiPrvSE.exe ------------------------------------------ Name: msiexec.exe ------------------------------------------ Name: TrustedInstaller.exe ------------------------------------------ Name: dllhost.exe ------------------------------------------ Name: VSSVC.exe ------------------------------------------ Name: svchost.exe ------------------------------------------
Please help me someone and sorry if i left out anything.
one last question do i have to format the entire HD and then install windows?
after clean install no update appear at all and no service packs either.
thanks for what ever help I can get.
Last edited by santito1216; 24 Sep 2012 at 23:17. Reason: sorry forgot to mention
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