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Windows 7: cannot update (KB2698365)


26 Sep 2012   #1

Windows 7 Ultimate x 86
 
 
cannot update (KB2698365)

Hi, I am having same trouble ( cannot update (KB2698365) and also feel that Ive tried all that I am capable of. Updates since the this work okay , just cannot get this one to update successfully. Downloaded, upacked and ran the packs as per Tom's instruction but still sem stuck.
I have attached the log, hope anyone can help.

Regards Alfonso.

Code:
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-09-27 09:15
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 627
Found 18 errors
CBS MUM Corrupt Total count: 9
CBS Catalog Corrupt Total count: 9
Unavailable repair files:
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat



My System SpecsSystem Spec
.

27 Sep 2012   #2

Win7 SP1 + Ultimate 64 bit
 
 

I downloaded this last night and got an error about it not finding epp.msi. It appears that it looks in the wrong place for the file for 64bit. I found it in this folder C:\Program Files\Microsoft Security Client\Backup\amd64.
Hope that helps?
My System SpecsSystem Spec
27 Sep 2012   #3

Windows 7 Ultimate x 86
 
 

Hi Pendaws, thanks for replying. Not sure what you mean with the download etc. My pc is 32 bit. Any thoughts that may help. I don't understand what the log data is all about but it does'nt read well! ( I think )
My System SpecsSystem Spec
.


28 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Alfonso56 View Post
Hi, I am having same trouble ( cannot update (KB2698365) and also feel that Ive tried all that I am capable of. Updates since the this work okay , just cannot get this one to update successfully. Downloaded, upacked and ran the packs as per Tom's instruction but still sem stuck.
I have attached the log, hope anyone can help.

Regards Alfonso.

Code:
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-09-27 09:15
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: 
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat 
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 627
Found 18 errors
CBS MUM Corrupt Total count: 9
CBS Catalog Corrupt Total count: 9
Unavailable repair files:
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat
Hello Alfronso56 and welcome to the forums

The fix for the other user that I was helping was specific to his system and you shouldn't have downloaded it. This is my mistake, I should have specified this in my instructions for that user, I'll amend them now. I'm really unsure whether the SURT checks the manifests before replacing them, if it does then we're okay here, but if not then we might be in trouble because the files that you downloaded were for x64 computers - you have x86. I think it's best to be safe and do a system restore to before you installed that package:

System Restore

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests
  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages
  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


Tom


Attached Files
File Type: zip Packs.zip (65.3 KB, 75 views)
My System SpecsSystem Spec
29 Sep 2012   #5

Windows 7 Ultimate x 86
 
 

Hi Tom, please don't apologise, I just jump in to quick... bad habit. Thank you so much for helping out , it is appreciated.

I have run the packs as per your instruction and past beow the outcome, looks like some fixes happened but I havent tried the update as yet.

Regards,

Alfonso

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-09-30 10:02
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_11_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_12_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_13_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_3_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_4_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_5_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2698365_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2698365_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 1185
Found 9 errors
Fixed 9 errors
CBS MUM Corrupt Total count: 9
Fixed: CBS MUM Corrupt. Total count: 9
Fixed: CBS Paired File. Total count: 9
My System SpecsSystem Spec
29 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Alfronso,

Quote:
Found 9 errors
Fixed 9 errors
Looks good to me! Try installing that update now and let us know how it goes

Tom
My System SpecsSystem Spec
30 Sep 2012   #7

Windows 7 Ultimate x 86
 
 

Hi Tom, no good I'm afraid. The errror code is different (8024200D) but the update failure code the same (KB2698365).

Any thoughts on what to do?

Regards,

Alfonso
My System SpecsSystem Spec
01 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Alfonso (oops, I've just realised that I've been spelling your name wrong this whole time, sorry! )

My apologies for not mentioning that 8024200D will arise after that fix. I have very recently updated my post template to include instructions to fix 8024200D, but I must have made that last post of mine before the update. I've copied and pasted it here:

You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download: Security Update for Windows 7 (KB2698365) - Microsoft Download Center - Download Details

Tom
My System SpecsSystem Spec
01 Oct 2012   #9

Windows 7 Ultimate x 86
 
 

Tom, you are a champion. All seems fixed! That you take the effort to help others is just plain nice.
Thank you and good wishes.

Regards,

Alfonso (PS. I am so pleased, I have spent days an emormous amount of time trying to fix this!)
My System SpecsSystem Spec
02 Oct 2012   #10

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Alfonso56 View Post
Tom, you are a champion. All seems fixed! That you take the effort to help others is just plain nice.
Thank you and good wishes.

Regards,

Alfonso (PS. I am so pleased, I have spent days an emormous amount of time trying to fix this!)
You're most welcome for the help The pleasure was mine, I enjoy working with Windows Update issues.

Give me a shout if you have any further issues!

Tom
My System SpecsSystem Spec
Reply

 cannot update (KB2698365)




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