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#31
It didn't exit silently. I had to click "close". But here's the CheckSUR:
https://skydrive.live.com/redir?resi...LxEImD42gLB31A
It didn't exit silently. I had to click "close". But here's the CheckSUR:
https://skydrive.live.com/redir?resi...LxEImD42gLB31A
CheckSUR found no problems
I honestly have no idea what's happening here, so I can only advise you to back up your data to external media, and prepare for a repair install (unless you fancy a really long bout of trying to identify the source of the problem)
See Brink's tutorial on the process, https://www.sevenforums.com/tutorials/3413-repair-install.html - ask questions before you do anything, as it can be too late once it's under way!
I plan on getting Windows 8 when it's time. Do I need to still do a repair install? It may seem like a dumb question, but I'm curious.
If you plan on doing a clean install of Windows 8 then you can get away without a repair for the moment - but if you want to be able to do an Upgrade install, you MUST fix the problems with this one first.
Yeah. That's what I thought. I DO plan on upgrading. So now I have a fun day planned with repairing this computer! Thanks for all your help. I will recommend this site to those who need it in the future.
Just wanted to report that the repair install was successful. No more genuine Microsoft messages, and the online tool sees my computer as genuine. Many thanks!!!
PLEASE! - post a new MGADiag report, and a new CBS.log file
I find it very frustrating when people say everything is fine after a repair - and ten days later come back with a 'new' problem :)
It's helpful to get that warm feeling that you *know* that there's nothing more you can do!
Either way, good luck!
CBS.log to come...doing an sfc /scannow. I saw the file mismatch.Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-XRVGK-762PP-KT4QM Windows Product Key Hash: 3wcUcVrl3T9wU/ZYL8pSoKCWPKg= Windows Product ID: 00359-OEM-9821701-28725 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {4531FCA7-C73E-476F-B837-DB6517CD0D70}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_rtm.101119-1850 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4531FCA7-C73E-476F-B837-DB6517CD0D70}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KT4QM</PKey><PID>00359-OEM-9821701-28725</PID><PIDType>8</PIDType><SID>S-1-5-21-2453490050-1198088503-2290646754</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH34FX</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0200Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20120419000000.000000+000</Date></BIOS><HWID>8A253007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-217-028725-02-1033-7601.0000-2752012 Installation ID: 003324245056796911527542123723826566215783888912590152 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: KT4QM License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 10/1/2012 5:58:10 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x80072EE7 HealthStatus: 0x0000000000000000 Event Time Stamp: 10:1:2012 17:58 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEAAQABAAEAAAABAAAABQABAAEA6GFm+XBfBgr+DKIiwmsfOXQP/DdpdZSpLnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO BOOT Sony VAIO MCFG Sony VAIO WDAT Sony VAIO ASF! Sony VAIO SLIC Sony VAIO SSDT Sony VAIO ASPT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO
Nah - the file mismatches are because the WAT update has been partially uninstalled by the repair....
Close all open windows.
Open an Elevated Command Prompt window, and type the following command
wusa /uninstall /kb:971033
and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete
copy and paste the output (if any) from the command prompt window to a reply here,
Reboot
reinstall the update from http://support.microsoft.com/kb/971033
Reboot
run another MGADiag report, and post it for check purposes (it should be fine!)