how do i determine whether its an original activation of windows

samjambo · 26 Sep 2012

I want to know if the current operating system(OEM version,windows 7 home premium x64) am using was originally activated by the seller or he did a factory reset on it..in other words i want to know whether the o.s had been in use before 9/19/2012
i was told at the hp forums that if a factory reset is done Office starter does not reinstall on the new system..i have the office starter which is unactivated..that suggests its an original install/activation not a factory reset..i want to be sure
i ran 'systeminfo' in the command prompt and it gave me the install date as 9/19/2012..i want you guys to assume it was factory reset on that date(9/19/2012)..would the program install dates(for the programs that came bundled with the OEM version of windows and are included in the recovery partition e.g dvd menu pack for hp smartmedia ) show the date in which the system was factory reset?for instance would 'dvd menu pack for hp smartmedia' show it was installed on 9/19/2012 which we have assumed was the date the factory reset was done?
in the control panel>programs>programs and features ,it shows the date of install for 'dvd menu pack for hp smartmedia' was 1/20/2011..

NoelDP · 26 Sep 2012

Let's have a look at the MGADiag report.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

samjambo · 27 Sep 2012

the version of windows on the sticker is 'windows 7 home premium OA'
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {B605F9F3-E807-4BA8-A7DE-D1C5450806D9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B605F9F3-E807-4BA8-A7DE-D1C5450806D9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2646772615-2806276197-1057117615</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>55B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Africa Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0202011
Installation ID: 003725617916963703540791544372169461281684708435321333
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 9/27/2012 8:34:13 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GHUNejKzVAsM8arzhki68aHgf3k4lxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
WDAT HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
ASPT HPQOEM SLIC-MPC
SSDT PmRef CpuPm
SSDT PmRef CpuPm

NoelDP · 27 Sep 2012

Since the machine was probably built around November 2010, it's extremely likely that this is not the original install, but a reinstall.
The current install appears to have been done using the manufacturer's recovery media, since the Key in use is the OEM_SLP Key, rather than the COA Key.

There is no way to tell when the machine was first installed, so far as I am aware, since the best way to tell would be by activation date, but activation of OEM_SLP Keys is local, rather than at MS servers, so there is no local record. If the reinstall from media is carried out properly, then there is absolutely no difference between the original install, and the reinstall, since all 'client' areas are wiped, and no changes are made to the recovery area (at least in theory).

samjambo · 27 Sep 2012

ok..but at the HP forums they said that if the system was recovered by any means(e.g system factory reset) the office starter would not reinstall i.e i would not have it anymore..why do i have it?
also about the key,if it was an original install/activation,should the key on the sticker match the one generated by the tool i've just used?

samjambo · 27 Sep 2012

i think i now understand why the OEM SLP and COA key are different..both are provided by the OEM but the OEM SLP is a special key which is preinstalled at the windows at the factory such that when i buy the computer i don't really need to enter an activation key since it will be activated by the OEM SLP key when you boot it..
the COA key is not what activates windows but can be used in special circumstances and rare ones when the OEM SLP doos not work..the COA is like a master key..
i think i phrased my question in an incorrect manner..what i should have asked was how to know whether a factory reset or any form of recovery has been done?
or in other words when the computer was booted for the first time by the end user(customer) will that date( when the computer was booted for the first time by the customer) be the install date registered by the computer locally-this date can shown by running 'systeminfo' in the cmd?

NoelDP · 27 Sep 2012

Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

NoelDP · 27 Sep 2012

I'm a little confused by your question anyhow, to be honest.
My first action on receiving any machine that I know has been used AT ALL is to reformat/reinstall using either the manufacturer's Recovery media, or Retail media (downloads from MS, preferably)

In ANY case of doubt of provenance, then reformat/reinstall with known-clean media - either a set of disks direct from the manufacturer or a download from MS.

samjambo · 27 Sep 2012

the thing is i bought a computer from someone..he claimed it was new and had never used it before..it does look new..he does sell computers though at throw away prices..new ones..don't know how he gets them..
but i wanted to be sure if the date listed as the 'install date' was the first time the computer had been booted by any customer(the customer here is not me but the guy who sold the computer to me since the computer was alraedy working when i got it-said he was testing out everything)
since as you said(the first thing you do when you get a used machine is to format it through the manufacturer's recovery media) he could have been using the computer then did a recovery(format) to make it look as if it was new..
at the HP forums i was told if you recover the system through the recovery partition or recovery discs the MS office starter 2010 does not reinstall in the new system since its only included in the original o.s image(i.e its a one time install done by the OEM and not included in any of the recovery media)

NoelDP · 27 Sep 2012

I'd use the built-in recovery system anyhow - that way you know where you stand.
Lorries, back of, fallen, come to mind :)
It could just be bankrupt stock, though.

You can always buy a proper copy of Office and avoid the ads - teh Home and Student edition is sufficient for most home needs - if you want Outlook, you'd have to go to Home&Business, though Buy Microsoft Office 2010 - Suites and applications - Office.com (you may have to change localisation)
You could also think about Office 365 - the online version. Try Office 365 for free for 30 days | Microsoft (localise for yourself again)