Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Errors when installing updates on Windows Ultimate x64


29 Sep 2012   #1

Windows 7 Ultimate x64 running on Virtualbox on OSX Mountain Lion
 
 
Errors when installing updates on Windows Ultimate x64

Hi All,

Like the poster in this thread I'm getting errors everytime I try and install a windows update. It goes as far as the configuring updates startup screen but then fails on 15 %.

Some of the errors I get are error 80071a90 and error 630. I've tried running the microsoft fix it tool, restoring the .net framework to factory settings and updateing etc but all to no avail.

I'm not sure it makes a difference but Windows is running on Virtualbox running on OSX Mountain Lion on my macbook air.

I've also ran the MDAG tool and this is a copy of the report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-R93K2-6BYFW-XR9G7
Windows Product Key Hash: Nv+7pdtwQ0KYkIGl2pJxlmxjBsI=
Windows Product ID: 00426-069-2596875-86946
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {EB53CD4B-CAB9-4A0A-8360-C523F685DA66}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Robert\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EB53CD4B-CAB9-4A0A-8360-C523F685DA66}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XR9G7</PKey><PID>00426-069-2596875-86946</PID><PIDType>5</PIDType><SID>S-1-5-21-1106175434-3383475009-1697820585</SID><SYSTEM><Manufacturer>innotek GmbH</Manufacturer><Model>VirtualBox</Model></SYSTEM><BIOS><Manufacturer>innotek GmbH</Manufacturer><Version>VirtualBox</Version><SMBIOSVersion major="2" minor="5"/><Date>20061201000000.000000+000</Date></BIOS><HWID>3EA73407018400FE</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-259687-00-6153-7601.0000-1902012
Installation ID: 020891013075801276989193995395131691283471050142022626
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XR9G7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 29/09/2012 09:45:43

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:23:2012 09:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJRqNLytBgzmt/7bJGauInbodvlOaf7S

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			VBOX  		VBOXAPIC
  FACP			VBOX  		VBOXFACP
  SSDT			VBOX  		VBOXCPUT
Thanks for all your help and let me know if I can provide any more information to help you.

Regards,

Robert

My System SpecsSystem Spec
.

29 Sep 2012   #2

Windows 7 Ultimate x64 running on Virtualbox on OSX Mountain Lion
 
 

Here are some screenshots of the update history in case it helps


Attached Thumbnails
Errors when installing updates on Windows Ultimate x64-snapshot-29-09-2012-09-47.png   Errors when installing updates on Windows Ultimate x64-snapshot-29-09-2012-09-48-2.png   Errors when installing updates on Windows Ultimate x64-snapshot-29-09-2012-09-48.png  
My System SpecsSystem Spec
29 Sep 2012   #3

Windows 7 Ultimate x64 running on Virtualbox on OSX Mountain Lion
 
 

Quick update - ran the updates again and here are the errors that I get - any ideas?


Attached Thumbnails
Errors when installing updates on Windows Ultimate x64-snapshot-29-09-2012-09-59-2.png  
My System SpecsSystem Spec
.


29 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You are aware that the Windows License here is an MSDN one??
My System SpecsSystem Spec
29 Sep 2012   #5

Windows 7 Ultimate x64 running on Virtualbox on OSX Mountain Lion
 
 

Our company is part of Microsoft's BizSpark program so we have access to Microsoft software using MSDN licenses. AFAIK that wouldn't cause any of the problems that are occurring - although i'm open to correction there.
My System SpecsSystem Spec
29 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

No - just checking
Many times, I see MGADiag reports with MSDN licenses that were purchased on eBay - and are eventually blocked by MS as the sale of MSDN licenses is prohibited, except as part of the subscription. The standard of these counterfeits is extremely high.
My System SpecsSystem Spec
29 Sep 2012   #7

Windows 7 Ultimate x64 running on Virtualbox on OSX Mountain Lion
 
 

That makes sense. For us the BizSpark program has been great. Doubt they would have inactivated our licenses as other software such as office is running and updating perfectly

Thanks for the suggestion Noel.
My System SpecsSystem Spec
29 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

There's no indication of any problems in the report - usually when such licenses are blocked, you'll get specific errors in three places (but often not until the activation grace period runs out)
I see the last time the validation status changes was 23rd June - you may want to confirm the status using Internet Explorer 32-bit, at www.microsoft.com/genuine/validate (MS has managed to break validation for all other browsers, currently!)
My System SpecsSystem Spec
29 Sep 2012   #9

Windows 7 Ultimate x64 running on Virtualbox on OSX Mountain Lion
 
 

Just ran it, brought me to a page saying validation in progress for about 10 sec before going to http://www.microsoft.com/genuine/val...eName=validate this page. Trying to install the updates again and will let you know if it worked.
My System SpecsSystem Spec
29 Sep 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

If you were offered IE9 and Windows Live or MSE, then you passed
My System SpecsSystem Spec
Reply

 Errors when installing updates on Windows Ultimate x64




Thread Tools



Similar help and support threads for2: Errors when installing updates on Windows Ultimate x64
Thread Forum
Windows 7 Ultimate (64) Security updates not installing. Windows Updates & Activation
Help Installing 'Important' Updates - Errors 80004005 & 80073712 Windows Updates & Activation
Solved Errors 800B0100 and 8024200D installing updates; KB947821 installed Windows Updates & Activation
Solved Windows Updates Not Installing : Error Unknown (Sits on Installing) Windows Updates & Activation
Windows 7 Updates keeps installing same 8 updates over and over Windows Updates & Activation
BSOD Errors in Windows 7 Ultimate 64 Bit BSOD Help and Support
Installing Updates and Installing features part of windows setup menu Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:21 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33