Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Build 7601 Copy not Genuine

02 Oct 2012   #1

Win7 Home Premium 64 bit
 
 
Build 7601 Copy not Genuine

Just purchased a Toshiba all-in-on desktop and have had about 2 months. Got the black screen today and the message Windows not genuine even though it has worked fine until today. I tried to re-enter the Product Code listed on the sticker in the back and still get the not genuine reply. I tried starting and stopping the Software Protection Service and got no difference. I ran the MGAD tool and here are the results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {093E8453-61FF-46BE-ABA4-D630A7E41A04}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{093E8453-61FF-46BE-ABA4-D630A7E41A04}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-477159887-2961098387-2579215466</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TOSHIBA LX835</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="7"/><Date>20120418000000.000000+000</Date></BIOS><HWID>084E3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800057-02-1033-7601.0000-2462012
Installation ID: 000434333822268402238681467644974812683876238826144524
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: W8DQG
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 2
Trusted time: 10/2/2012 10:58:22 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:2:2012 16:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonYABIRGWPhwI8raLisW+WJYLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
BOOT TOSINV TOSINV00
MCFG TOSINV TOSINV00
WDAT TOSINV TOSINV00
UEFI TOSINV TOSINV00
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT INSYDE CR CRB
ASPT TOSINV TOSINV00
SSDT INSYDE CR CRB
FPDT TOSINV TOSINV00
SSDT INSYDE CR CRB
SSDT INSYDE CR CRB

I do find it interesting that the partial product code in this does not match the product code I pulled from the sticker on the back of the machine (and it came up as non-valid as well when I tried to add it). Any ideas for fixing this would be greatly appreciated. I really don't want to do a complete reload of everything even though I did run the Toshiba system repair disks.

My System SpecsSystem Spec
.

02 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Everything looks right, there aaprt from the obvious fact that the license isn't properly activated.
This probably means that there is a problem with the Licensing Store.


Please first try recreating Licensing Store.

Recreate the Licensing Store
  • Go to Start > All Programs > Accessories
  • Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
  • Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

  • After a couple of seconds Windows Activation dialog will appear.
  • You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
  • If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report
My System SpecsSystem Spec
02 Oct 2012   #3

Win7 Home Premium 64 bit
 
 

Ran through the steps you gave. It is no longer showing Build error on lower right side of screen but it is still not showing my normal screen personalization. I am assuming I have to reset those. Here is the MGAD report after the reboot.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WKKGX-3QTKR-DYCRM
Windows Product Key Hash: 2MQM0iWdLEI+iBuSH/NsBF/4A5A=
Windows Product ID: 00359-OEM-9824595-79123
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C7102EA6-AF1F-4D84-914B-3C1D263F17F8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C7102EA6-AF1F-4D84-914B-3C1D263F17F8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DYCRM</PKey><PID>00359-OEM-9824595-79123</PID><PIDType>8</PIDType><SID>S-1-5-21-477159887-2961098387-2579215466</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TOSHIBA LX835</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="7"/><Date>20120418000000.000000+000</Date></BIOS><HWID>084E3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-245-979123-02-1033-7601.0000-2762012
Installation ID: 004602710393575116636522741553121893038733515640639584
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DYCRM
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 10/2/2012 3:02:48 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:2:2012 16:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonYABIRGWPhwI8raLisW+WJYLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
BOOT TOSINV TOSINV00
MCFG TOSINV TOSINV00
WDAT TOSINV TOSINV00
UEFI TOSINV TOSINV00
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT INSYDE CR CRB
ASPT TOSINV TOSINV00
SSDT INSYDE CR CRB
FPDT TOSINV TOSINV00
SSDT INSYDE CR CRB
SSDT INSYDE CR CRB
My System SpecsSystem Spec
.


02 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The report looks fine now.

You will need to reset your background to its normal look manually - right-click on an empty area, and select Personalize
My System SpecsSystem Spec
02 Oct 2012   #5

Win7 Home Premium 64 bit
 
 

Thanks for the help. I seem to be back to normal operation now!
My System SpecsSystem Spec
02 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You're welcome - good luck.
My System SpecsSystem Spec
Reply

 Build 7601 Copy not Genuine





Thread Tools



Similar help and support threads for2: Build 7601 Copy not Genuine
Thread Forum
Solved Windows 7 Build 7601, Copy not Genuine? Windows Updates & Activation
this copy is not genuine build 7601 Windows Updates & Activation
Solved Windows is not a genuine copy (Build 7601) Windows Updates & Activation
this copy of windows is not genuine, build 7601 Windows Updates & Activation
Build 7601 ,this copy of windows is not genuine. Windows Updates & Activation
Solved win 7 pro build 7601 this copy of windows is not genuine please help Windows Updates & Activation
Solved This copy of Windows7 is not genuine, build 7601 Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:53 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33